A great new opportunity at a great company.... see what we're all about!

At SilkRoad, it's all about the employees!  We’re all about flexibility and growth - yours and ours. This is the opportunity to build your career with a leader. At SilkRoad, you will play an important role in our success while working in a great environment that's loaded with talented professionals. This is your opportunity to join us!

Reporting to the Revenue Manager, this role is responsible for customer contract administration, invoicing, and analysis of revenue and cash collection at SilkRoad, a SaaS (Software-as-a-Service) company. The right candidate for this position will have a sharp eye for details, a drive to create efficient processes, and a positive approach to personal interactions. This role requires skills related to accounts receivable, revenue recognition, and customer service.

Key Responsibilities:

• Analyzes customer contracts and ensures appropriate recognition of revenue and commissions.
• Reviews and sends customer invoices and statements.
• Analyzes customer revenue and contract renewal information and reports outcomes and trends to management.
• Responds to customer questions about contracts, invoices, and services; creates a positive customer experience with every interaction.
• Prepares schedules and documents for annual financial audit.
• Performs cash application and customer collections.
• Documents processes and implements improvements and controls.
• Uses technology to work efficiently as an individual and a team member.
• Prepares additional analysis and reports, and other special projects, as requested.

• Keen attention to detail and an ability to understand, analyze and summarize large amounts of information.
• Solid understanding of revenue recognition accounting rules for software and technology companies.
• Strong organization and time management skills and an ability to work under pressure to meet deadlines.
• A collaborative working style with a desire to learn and take on new responsibilities.
• Exceptional customer service, interpersonal, verbal and written communication skills.
• Proficiency in Excel, experience with Microsoft Dynamics GP is a plus.

• Bachelor's degree in Accounting, Finance or related field. Candidates working towards a CPA certification preferred.
• Minimum of two years’ accounting experience, preferably in revenue and / or accounts receivable.
• Experience working in a subscription based organization or technology company desirable.