Sales Development Representative - Job Description

The Sales Development Representative (SDR) is a highly visible member of the Gesture team, responsible for working with a group of seasoned sales and marketing professionals to generate sales leads, schedule appointments/demo meetings, and qualify leads created by the marketing department. The SDR enthusiastically solicits Gesture products and services to prospective charity partners.

KEY DUTIES & PRIORITIES:

1. Source new sales opportunities using lead generation techniques

2. Make outbound calls and call on marketing-generated inbound leads

3. Contact leads to set up appointments for Account Executives

4. Create, organize and track leads using Salesforce.com

5. Personalize outbound contact methods to best meet monthly and quarterly qualified leads objectives

RESPONSIBILITIES (Including but not limited to):

• Research, identify, and generate weekly new opportunities via phone and web

• Discipline to maintain high call volumes (minimum 40 outbound calls per day)

• Provide weekly accurate forecasts to the sales organization and the management team

• Communicate with senior executives and key decision makers

• Demonstrate a clear understanding of Gesture and our sales process

• Thrive on change and the ability to take on new sales projects throughout multiple markets

QUALIFICATIONS:

• 1+ year in B2B sales or relevant experience prospecting over the phone/web

• High level of energy, motivation, and commitment to hitting KPI’s

• Sales and/or service experience with non-profit clients is a plus

• Exceptionally strong verbal and written communication skills

• Desire to learn, grow and help our non-profit partners succeed

• Must be team focused and extremely organized

• Proficient with the use of computers (Mac based), iPads, new technologies

• Experience using Microsoft Office products (Word, Excel, PowerPoint)

• Experience in non-profit sector, customer service, event management or account management preferred but not required