Sales Manager, SMB

| Hybrid
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Sprout Social is looking for a seasoned sales manager with experience in building teams that are responsible for driving new revenue. This person must demonstrate past successes in sales leadership such as achieving quota consistently, hiring and developing sales people, experience with software sales, and seeing the value of strong customer relationships within a sales process.

Sprout Social is used by over 17,000 brands worldwide including Adobe, Pepsi, Google, Hyatt, and Evernote. These businesses rely on Sprout to create stronger relationships with their customers through social media.

Responsibilities


  • Lead and manage a team of inside sales executives responsible for the SMB new business segment

  • Manage and forecast sales from a high volume inbound trial and lead sales funnel

  • Consistently achieve monthly sales quota at both team and the rep level

  • Provide strategic guidance to team on how to sell Sprout Social as must-have business tool to prospects

  • Train, mentor, and coach sales reps daily on specific deals, pipeline, sales and product strategy

  • Execute at a high level while being very process oriented to measure success daily
     

Desired Skills & Experience


  • Minimum 3 years of experience in a sales management role - software sales experience is desirable

  • Consistent track record of exceeding sales and / or retention quotas

  • Willingness and eagerness to travel to strategic opportunities

  • Deep understanding of and ability to develop strong customer relationships

  • Experience in developing and implementing strategic account plans

  • Exceptional organizational and communication skills – both verbal and written

  • Outstanding presentation skills

  • Technical expertise and ability to acquire knowledge of new products

  • Demonstrated understanding and application of effective selling strategies and techniques

  • A passion for customer success and customer happiness

  • Demonstrated ability to deal with change and be a team player

About Sprout Social

Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:


  • Insurance and benefit options that are built for both individuals and families, including generous company contributions

  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships

  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best

  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop

  • Solid programs in some of the staples: transportation, disability and life insurance

  • Wellness initiatives to ensure both health and financial well-being of our team

  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine

  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members


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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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