Sales Solutions Engineer

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 HighGround offers the first HR cloud platform designed for the employee to help companies build highly engaged cultures through real-time recognition and continuous feedback. By using HighGround, employees are empowered to recognize peers daily and contribute to their own career path and companies can more effectively capture the voice of the employee and turn annual performance reviews into meaningful, ongoing coaching sessions. With an inspired workforce able to reach its full potential and visibility into organizational health, HighGround customers, such as Cision, Patagonia, Echo Global Logistics and Allianz can increase employee retention, productivity, customer satisfaction, and ultimately drive bottom line results.

Responsibilities:

  • Understand client goals and technical requirements while creating appropriate, tailored solutions using the HighGround platform

  • Engage in all product, sales and process training to acquire all necessary knowledge to become a subject matter expert on the platform

  • Build customized demonstrations educating clients on HighGround’s features, capabilities and technical specifications according to client needs

  • Liaison with the product and sales teams on customer demonstration best practices

  • Work closely with the sales team to provide platform expertise while qualifying early-stage opportunities

  • Build a strong relationship with the product team and communicate evolving customer business requirements and the potential impact to the product roadmap

Requirements:

  • Sales skills, including the ability to listen, comprehend, communicate effectively and solve problems across departments

  • Ability to understand clients’ technical and organizational ecosystems while uncovering key business challenges and drivers

  • Ability to create a client solution from conception to completion

  • Work in a collaborative environment across cross-functional teams

  • Ability to provide guidance on complex matters to non-technical specialists

  • Proven time management skills within a dynamic sales environment

  • Ability to deliver detailed presentations to enterprise level executives

Your background:

  • 4+ years of solution development/solutions engineering experience

  • Enterprise sales experience selling SaaS based products, HR systems preferred

  • Knowledge of hardware platforms, integrations, networks and web technology

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Location

363 W. Erie St. Suite 700, Chicago, IL 60654

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