THE JELLYVISION LAB NEEDS A SENIOR BUSINESS OWNER

We here at Jellyvision are the proud parents of ALEX®, an interactive employee communications platform that happens to share some DNA (and a sense of humor) with the smash-hit trivia video game YOU DON’T KNOW JACK®, created by Jellyvision's founder. ALEX makes navigating tricky decisions—like choosing and using employee benefits or improving your financial wellness—easier, faster, and more helpful, not to mention entertaining. The success of the ALEX platform has exceeded our wildest dreams, (except for the part right before we woke up where our mom was riding a giraffe), which is why we need talented folks like you to help us help ALEX take over the world…er…continue to grow and succeed.

THAT'S LOVELY, BUT WHAT’S THE JOB?

In the development of Jellyvision’s products, two roles lead the charge – the Business Owner and the Product Manager. Our business owners own the customer pain and are responsible for making sure our products solve that pain and meet Jellyvision’s P&L objectives in the process. They work hand-in-hand with our Product Managers, who focus on the end-user and getting the product defined and produced with our development teams. Our Senior Business Owner will:

1.     Own the P&L for one (or a small combination portfolio) of our largest products

2.     Help to define the customer pain and market segment to ensure that what we build is valuable from a customer perspective

3.     Develop and drive the go-to-market strategy for their product

4.     Manage the product’s lifecycle; when to iterate and when to discontinue

5.     Uphold Jellyvision’s expectations of creative excellence and helpfulness in our products, and align their product with the total vision and strategy for all ALEX products

The role needs a market listener and a strategist who can dot-connect between market trends, customer feedback, and business analysis. You probably have a background in something like strategy, product management, sales, or business analysis – maybe an MBA. You’re a hyper-collaborator who knows how to work with many stakeholders and a variety of teams, and how to gain buy-in from your constituents. You’re not a lone wolf, but you are confident in making decisions and owning a product’s financials. A Senior Business Owner is a bit of an entrepreneur, and you love the idea of being akin to a mini-“CEO” of your product.

NO REALLY, WHAT WOULD I, LIKE, DO?

A successful Senior Business Owner would:

·       Define customer pain points: Use internal customer facing teams, our business analysts, and your own research to seek out new customer pain, vet existing pain, and note diminishing pain points

·       Clearly size market opportunities (with the help of our business analysts)

·       Develop the business plan for the product, including: market penetration expectations, pricing, channel distribution plans, payback period, etc

·       Outline the customer-side solution objectives and goals for the product, including the competitive set and differentiation possibilities

·       Create go-to-market materials (with the help of marketing and sales leaders) and timelines, including: marketing/PR plans, sales enablement, channel support needs, contracts, and additional customer success product riders

·       Track the performance of your product and report those KPIs to stakeholders

·       Propose and drive the update or sunset plans for your product to management, based on performance and market analysis

SO WHAT KIND OF PERSON ARE YOU LOOKING FOR?

We’re looking for someone who lives and breathes customers, someone who can get a little mathy, and someone who has experience with product marketing. You might have had titles like product manager, product strategist, or maybe even product development. But who knows – maybe it was something else. For sure, though: you’ve had the responsibility of defining a customer problem in the market, vetting the opportunity for its salts, working with product teams to get a solution created, and bringing that solution successfully to market.

In a nutshell, we’re looking for someone who is:

·       Strategic and yet tactical. This role requires a fair amount of bigger picture thinking, but you’ll also be in the weeds with things like sales collateral development. You’ve got to be someone who can jump to the 30 ft level and back down again with ease.

·       Curious. The best customer listeners are those who enjoy learning and can’t help but think about why something is the way it is.

·       Driven. This role isn’t for the faint of heart. You should be someone excited by new adventures, excited by the chase, and very energetic.

·       Genuine. No one likes a phony. Jellyvision people really care, are really interested, and really want to help people.

·       A networker who is willing to pick up a phone. Perhaps this is a weird one, but some of the best research isn’t found on Google. It’s found through conversations with customers, partners, prospects, and resellers.  We need someone who seeks the truth, even when it involves reaching out to strangers who might have good insight.

·       Confident, not cocky. At the end of the day, we’re a humble crew. You’ve got to have personality (wit and Jellyvision charm) inserted into all of your communications, but still have the gravitas to win over a variety of customers and constituents.

PHEW. THAT WAS A LOT. ANYTHING ELSE?

We share a commitment to excellence and a desire to work in a comfortable, friendly atmosphere, so we only hire nice, bright, funny people who are willing to work hard.  Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing folks to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.

 ARE THERE ANY PERKS? Yes, we love perks.

 ·      Competitive pay, 401(k) with matching, stock options and benefits. We pay 100% of the cost of premiums for medical, dental, vision, disability and life insurance for our employees (as long as you qualify for our tobacco-free discount; if you’re a tobacco user, your medical premiums will be higher than $0). We also cover a really nice chunk of the cost of premiums for spouse/dependent medical, dental and vision insurance.

·      Casual dress and a flexible schedule. Come in a sweatshirt, jeans, whatever, like everyone else here.

·      Creative work environment. We are lucky to work in a place that is full of intelligent, talented and innovative folks. Although most hours the place is deathly quiet (we're a focused bunch), this is punctuated with hilarious outbursts and general merriment, which makes a nice way to spend the day.

·      Free food. Every week, we stock our kitchen with free healthy snack foods, and we have a catered lunch every other week to give people a reason to hang out and eat together.

·      Easy transportation and lots of love for folks who bike to work. We’re really close to the North/Clybourn red line stop and the Halsted (#8) bus (right by the Apple Store and Mega Whole Foods too), and we have a transit FSA that allows you to dedicate pre-tax dollars to public transportation expenses. A number of our employees like to bike to work, so we also have bike storage, showers and lockers in the office.  And for those without their own bike in the city, we offer free divvy memberships – complete with Jellyvision bike helmets you can borrow from the office.

·      Did we mention our yoga class? We bring a pro instructor right to the office. Fully subsidized by Jellyvision and fully optional, btw.

·      Oh! And we have a massage chair. Not just any massage chair, my friend. It’s the HumanTouch HT 5320 WholeBody™ Massage Chair. Feeling a little stiff? Sit down. Relax. Feel better? Good. Okay, back to work.

AND HOW DO I APPLY?

We look forward to hearing about you and what you do. Make sure your application includes:

·       A cover letter that highlights three reasons you think you’d be great for the gig, focusing on how your past experience has prepared you for this kind of position. Writing is key to all we do, and we weigh cover letters heavily.  We love a cover letter that really shows us your personality (check out our company bios to see the wide range of personalities we’ve already got in house), but don’t stress if you’re not a comedian. You don’t have to be funny. Just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us.

·      Your resume 

 You will receive an auto-reply confirming that we've received your application.

 Please know that every single application we receive is read by a real live human being. However that kind of thoughtful review takes time, so it may take us a little while to get back to you (but we will, we promise). In the meantime, NO FOLLOW UP PHONE CALLS OR EMAILS, PLEASE. It’s not that we don’t love hearing from you. It’s just that time spent responding to follow ups could be spent…well…reading your application. Please rest assured that if you received a confirmation from Recruiting Robot, we’ve got you’re application, and will get back to you really soon. We knew you’d understand.

If you still have pressing questions in the meantime, please feel free to check out our handy-dandy FAQ page!

Thanks for your interest in Jellyvision!