GoHealth
We're disrupting the health insurance industry with our digital platform.

Senior Direct Response Marketing Manager

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GoHealth is a leading developer of Web-based sales and online insurance marketing tools for the health insurance industry, helping insurance brokers, agents and carriers connect with customers and transact business more efficiently.

 

We are revolutionizing the health insurance industry through technology. Are you interested in driving an industry that is expected to top the trillions by 2014?

 

GoHealth was named one of the Top 10 Fastest Growing Software Companies in America by Inc 500, our President and CEO were 2013 Midwest region winners of the Ernst & Young Entrepreneur of the Year award, and the CEO and President were both just recognized in the prestigious Crain’s 40 Under 40 list.

JOB DESCRIPTION

GoHealth, a trusted and approved health insurance exchange by Obama’s administration, is looking for an experienced performance driven offline marketing expert to build, grow and own our offline consumer acquisition channel.

This position requires hands-on knowledge of best practices in direct mail, TV and radio, and a proven track-record of delivering qualified traffic from both an acquisition and conversion standpoint in a performance driven environment. The ideal candidate understands the fundamental ingredients that go into executing a successful direct response campaign – analyze data to measure value and develop insights that help allocate spend across and within marketing channels.

Additional responsibilities will include: Develop and execute marketing plans that work across multiple channels which may include TV, radio, direct mail, and others. Work with and manage direct response advertising agencies. Negotiate and buy DR media space on national, regional, and/or local markets. Manage all aspects for the creation and production of creative.

Responsibilities:

  • Lead direct response marketing programs (including Direct Mail, Radio, TV, and others) from start to finish including alignment of objectives,  marketing brief development, creative and asset management, lists and segmentation, test design, driving program execution, DM tools and process management, and post-program analysis & ROI reporting
  • Provide leadership and oversee staff, vendor relationships, goals and budgets for a fully-integrated, multi-channel Direct Response Marketing programs
  • Provides oversight and recommends strategic and tactical plans for direct response programs, processes and new initiatives
  • Effectively manage and reconcile budgets and accurate forecasting of spend, consumer acquisition targets, and revenue on ongoing basis
  • Negotiate top-level pricing and buy Direct Response media space on national, regional and local markets
  • Manage and optimize marketing spend across direct mail and offline marketing channels
  • Develop measurable test strategies across relevant channels
  • Analyze campaign results to identify actionable opportunities and improve performance
  • Report on campaign performance including new consumer acquisitions, brand awareness and interaction with online campaigns
  • Work with analytics team to track results and improve market share, brand attributes, and campaign results over time
  • Work with operations team to define segments to maximize consumer experience and marketing investment
  • Identify and manage outside agencies and consultants to meet expected project objectives and hold them accountable to agreed upon standards; provide oversight of critical agency relationships

QUALIFICATIONS

  • 5+ years of direct response marketing experience in multiple channels (including radio, direct mail, TV, others)
  • Experience working with budgets and managing campaign expenses
  • Strong understanding of direct marketing creative development and direct response optimization and operations
  • Demonstrated ability to work closely across other channels and functions for maximum impact (digital advertising, affiliates, SEM, website, legal, finance)
  • Has extensive media contacts
  • Knowledge of brand integration with direct response media
  • Highly organized individual with a strong analytical aptitude and able to think creatively
  • Effective project manager comfortable juggling competing priorities
  • A disciplined problem solver who can think both strategically and creatively coupled with a passion and a willingness to be hands-on to ensure goals are being hit

 

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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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