Groupon's mission is to connect local commerce, increasing consumer buying power while driving more business to local merchants through price and discovery. We're redefining how traditional small businesses attract, retain, and interact with customers by providing merchants with a suite of products and services, including customizable deal campaigns, credit card payment processing capabilities, and point-of-sale solutions that help businesses grow and operate more effectively.

Senior Director, Merchandising Strategy at Groupon

We are seeking an exceptional professional to lead Merchandising across Groupon in North America. The Head of Merchandising Strategy will own seven diverse lines of business (Goods, Travel, Things To Do, Health & Beauty, Restaurants, Home & Auto and Retail) to market to 50M+ consumers and deliver over $3.9B gross billings in North America.


This key leadership role will optimize messaging across 1.3B weekly email and push consumer touchpoints. The Head of Merchandising will oversee Merchandising teams supporting each local business, end to end merchandising operations, and all North American asset allocation, merchandising campaign development and calendar management. You will be a Business Owner and Partner with:

  • Marketing Teams - SEM, Display, Affiliate, SEO, Social, Brand/Offline

  • Relevance (deal assignment algorithm) Product & Engineering

  • Merchandising Product & Engineering

  • Mobile + Web Apps Product

  • Creative Services Teams


  • Develop asset allocation strategy, campaign development, and promotional activity to deliver P&L

  • Translate North American business priorities into operational tactics with marketing channels, product teams, GM’s and creative services to achieve financial and strategic goals

  • Ensure high degrees of collaboration between leaders, dotted line and direct (Product, Engineering, Marketing, Creative Services and Revenue Management)

  • Take unstructured problems and drive analysis. Ability to manipulate complex data and move past simple insights into actionable recommendations      

  • Conduct statistical tests for merchandising optimization

  • Optimize workflow and improve processes to maximize cost saving opportunities across the organization

  • Build a winning culture that encourages innovation which results in significantly enhanced business performance

  • Build amazing teams; establish motivating stretch objectives for team members that align with company objectives; encourage coaching and mentoring, focus on the development needs of employees and ensure collaboration and teamwork

  • Effectively balance efficiency improvements and placing bold bets on growth


  • 10+ years of experience in ecommerce and/or general management and/or strategic consulting

  • Breadth of experience is valuable, e.g. marketing, business strategy, analytics, product, etc. within e-commerce

  • Must have Merchandising, Online Marketing or P&L experience within e-commerce company with revenues >$100M

  • A demonstrated track record of development and execution of creative, innovative strategies to meet both the right long term outcomes and short term results

  • Demonstrated strength in conceptual strategy and execution


Personal Attributes:

  • Roll up your sleeves management style

  • Must be able to see the bigger picture and understand relationships between complex issues when problem solving

  • Anticipates, mitigates, and manages risk to top and bottom line - both short term and long term

  • A relentless focus on data-driven decision making

  • The ability to lead and influence across diverse stakeholder groups

  • Polished yet scrappy, entrepreneurial, self-starter who can manage multiple projects simultaneously and drive them to completion effectively. Ready for the demands of a high energy, fast-paced company environment

  • Creative thinker who can come up with innovative and effective ways to ensure all goals are met

  • Strong leader who can command respect and build a high-performing team.

  • Strong strategic thinking skills, as well as exceptionally strong communication skills

  • High impact personality; highly energetic and enthusiastic; unpretentious; hands on operations style and approach.

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

Company Reviews

I enjoy working at Groupon because you're rewarded and acknowledged based on the hard work you put in, and not on arbitrary tasks. This helps me focus on things that will positively impact my career progression such as honing my sales skills, building my book of business, and investing time in the mentorship program.
Tyler Scott
Merchant Development Manager - Things To Do
at Groupon
I love working at Groupon because I can collaborate with brilliant team members to build strategic initiatives that will make a tangible impact on our business. I wake up every morning excited to solve some of our most complex challenges with a team of people who are innovative, smart, and inspiring.
Jackie Rodriguez
Sales Strategy Manager - Health, Beauty, and Wellness
at Groupon
I've been extremely fortunate to build my career at Groupon over the past 6+ years. Groupon has allowed me to create my own journey, and I've found great rewards in taking chances while staying focused on key priorities. The guidance from excellent mentors and access to senior leadership have also been critical to my Groupon career.
Alan Deitch
Director of Software Engineering
at Groupon
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Why work with us
We're builders and problem solvers who take our work seriously, but not ourselves. Ownership and opportunity are integral to the Groupon employee experience, and our teammates have the unique ability to do work that positively impacts customers and merchants alike. Want to help us revolutionize local commerce? Join us!
Groupon's Chicago office—nestled alongside the Chicago River in the bustling River North neighborhood—is an open environment with plenty of coffee and quirky, themed areas to keep our employees caffeinated and rejuvenated. We value openness and inclusivity and work to ensure all Groupon employees feel both connected to the mission and each other.
Perks & Benefits
Public-transportation benefits
Fitness benefits
Free office shuttles
Paid new parent leave program
Comprehensive sales training program
Sense of joy
Onsite cafes
Unlimited Routine Time Off (RTO)
Heath insurance
Vision insurance
Dental insurance
Life insurance
AD&D insurance
Flexible spending accounts
Disability coverage

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