ReviewTrackers is the award-winning customer feedback software that helps businesses measure and transform the customer experience. The platform collects review data from 85+ review sites to surface customer insights that enable brands to listen, comprehend and make data-driven decisions about what their customers truly need or want.

Senior Marketing Content Manager at ReviewTrackers
ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure customer success. We have created an environment where employees can learn, grow and do the best work of their careers. We are seeking motivated individuals who wish to learn new things, contribute great things, and be the best version of themselves.
 
We are looking for a strong marketer to join our team as our Senior Marketing Content Manager.
 
You will be our editor-in-chief and manage a team of content creators to create, distribute and manage best-in-class content to delight, engage and convert our target customers. Content is a strategic channel for us and you should be able to make an impact from day one.
What you will contribute:
  • Manage a team of creatives to create interesting, well-researched, high-utility content to engage and convert target customers.
  • Drive content strategy and execution. Develop quarterly goals and themes for different buyer personas. Work with the team to produce various forms of content (e.g. ebooks, webinars, infographics, videos) and run campaigns on it.
  • Build and track benchmarks for measuring success and ROI.
  • Implement new tools and processes for effective creation and measurement of content.
  • Work with our sales team to tap into opportunities for content creation. Be able to identify trends early on and build industry leading content. Lead and drive an actively engaged editorial board.
  • Optimize delivery strategy for each piece, by implementing best practices, and repeatedly test various tools, content formats, distribution channels with various target audience segments.
  • Manage our paid media campaigns and align our paid and organic strategy.
  • Effectively distribute content across all channels and mediums
  • Measure and report on closed-loop lead metrics including volume, velocity and quality
What you have:
  • 5+ years of marketing experience, preferably with a minimum of 2 years of owning strong content marketing strategies in an online B2B/B2C company (SaaS preferred)
  • Strong knowledge of paid advertising campaigns
  • Passionate about managing and developing a growing team
  • Creative, excellent storyteller
  • Proven track record of driving successful content strategy across channels. - You understand that a successful content operation is far more than great writing—it’s dependent on social, demand generation, and SEO
  • Proven ability to manage multiple projects in a fast-paced environment
  • ROI focused; strong measurement and analytics skills
  • Entrepreneurial
Awesome Perks and Benefits at ReviewTrackers!
  • 100% company contribution for Health, Dental, Life & Vision
  • Company outings (after hours MarioKart tournaments, comedy show nights, impromptu salad bar lunches, happy hours)
  • Unlimited PTO
  • Access to the latest technologies
  • 401K plan
  • Take ‘your new hire’ to lunch under ReviewTrackers dollar
  • Opportunities for career development including Lunch and Learns
  • Unlimited books on Kindle
  • Healthy snack budget

Company Reviews

Everyone owns their role, and management respects the opinion of the experts. I feel like they trust me to complete the work without micro-managing.
Brian Sparker
Head of Content Marketing
at ReviewTrackers
ReviewTrackers has far exceeded my expectations, it's the best job I've ever had.
Crystal Shuller
Director of Customer Happiness
at ReviewTrackers
ReviewTrackers cultivates a culture of creativity in the sales organization. I love coming to work knowing my day will be a healthy mix of calls, brainstorming, and general shenanigans with the team.
Lindsay Lewin
Enterprise Account Executive
at ReviewTrackers
At ReviewTrackers I feel like my ideas matter. I am trusted, revel in autonomy and get to be a part of scaling the business forward. The collaboration and team alignment is unparalleled.
Mandy Yoh
Head of Communications
at ReviewTrackers
We have a 4.9-star Glassdoor rating for a reason, read our Glassdoor reviews.
4.9-star Glassdoor Rating
at ReviewTrackers
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Why work with us
We're going places. We’re doing amazing things. We surround ourselves with great people and foster an environment that thrives only when everyone succeeds. We lead with transparency, empower individuals to do the best work of their careers, offer continuous learning opportunities and do all of this while having fun!
Culture
People first, always. We believe our culture reflects the direction we're going as a company and points to our successes in the past. Our goal is to ensure each team member feels that they are making a contribution to purposeful work. We are a proud, tight-knit squad that celebrates individual, team and company successes.
Perks & Benefits
Excellent benefits that are built for both individuals and families + 100% company contribution for Health, Dental and Vision
Unlimited paid time off
Free lunch with coworkers to learn and share from one another
Unlimited books on Kindle for professional and personal development
Free healthy snack foods and drinks - stocked weekly
Casual dress, happy hours & company outings
Regularly hosted Lunch ’n Learns
Flex Spending Accounts and 401K Plan

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