At Dialog Tech, we hire SWANs, Smarter than average, hard Working, Ambitious, and Nice – we make every minute count and have fun doing it. Be a part of a team pushing the boundaries of technology. Join us at one of the 101 Best Places to Work in Chicago and nationally, 6 times running!

What we do:

 DialogTech (formerly Ifbyphone) powers human connections in a digital world. As the market leader in call analytics and optimization, we provide data-driven marketers with an end-to-end call attribution and conversion platform. This delivers transparency and control over every conversation, so companies can optimize lead generation, map the full path to conversion, and increase sales conversions.

Thanks to smartphones, consumers are calling businesses to engage in conversations at record rates throughout every stage of the customer journey, and at DialogTech we are changing the world of voice communications for our customers. We enable our customers to better attribute, route, personalize, and handle their voice interactions at each stage of the marketing and sales processes.

The team you’d join:

DialogTech’s Attribution team plays an essential part in building solutions to help marketers completely understand and optimize the customer journey, from web visit to phone call. We are looking for smart, fast, passionate, and curious developers who can help push our products forward in new directions and into new markets. You will have experience and familiarity with researching, experimenting with, and using APIs to build new products and services as well as the creation and documentation of internally-created APIs. You'll be expected to stay abreast of current trends in technologies we use, and finding next technologies that can help us improve our products.

Where you fit in:

You will be assisting the Attribution team as a back-end engineer to help expand our core call tracking product, SourceTrak. This person will be working with various tools and services in AWS including RDS MySQL, DynamoDB, EC2, Lambda, Kinesis, and SQS.

Working with a team to define, test, and prove out the next generation of attribution and call tracking through a dynamic, iterative and incremental process of experimentation

Work with key partners including Google, Adobe, Salesforce, Microsoft, and more to help continue expand the platforms our product integrates with.

Ideal Experience:

3+ years experience developing with modern languages, preferably several different languages

Deep understanding of web user tracking technologies using JavaScript including first party 

cookies, third party cookies, cross-device tracking, and how browser security models impact those approaches

Passion and curiosity about technology -- researching trends, pushing them forward, and applying them to customer needs

Experience with agile software development, and/or continuous deployment practices

Familiarity with several data storage engines including MySQL, NoSQL, Elastic, Redis and the contexts in which they are appropriate

Experience with successful API design and implementations

Experience with a wide variety of enterprise application integration patterns, their tradeoffs and proper contexts for use

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.