Software Engineer - Platform

| Chicago | Hybrid
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In this role you’ll design, code, and grow our backend services, the lifeblood of our product. We have a strong focus on scale, reliability, performance and product agility, and that means picking the right tool for the job, while being pragmatic and scrappy. We build services in Python and Java using technologies like Cassandra, Redis, NSQ, and MySQL. A little about our company, Sprout Social is used by 16,000 brands around the world. Companies like Adobe, Pivotal Labs, Google, Marvel, and Evernote rely on our products to create stronger relationships with their customers through social media.

We’re looking for smart, creative, driven people to build great software with us. If you’re the best at what you do, we’d love to talk.

Relocation is offered for this role, if applicable.

You want to solve hard problems? Here are some of ours…..

  • Today our customers receive 4x more social messages than from just one year ago! Scale that.
  • One of our largest customers drove 33.5 million social messages in only a 90-day period! Store that.
  • On average, we process roughly 1,000 social events every single second. Scope that.
  • How much social data do we store? Try 75 terabytes among multiple NoSQL databases. Analyze that.
  • In 2015 we saw 384 deployments and changes to our Web application. That averages out to 1.5 deployments per business day! Maintain that.

Responsibilities

  • Design and develop backend software features in an integrated Scrum team.
  • Take ownership of any step in the software development process, from design through maintenance.
  • Deliver high quality code while working and communicating in a team environment.
  • Contribute to the infrastructure that the team leverages for local development.
  • Extend testing capabilities by writing unit tests and assisting in basic QA testing during new feature development.
  • As a team, maintain and enhance your features. Strive to fix problems before customers notice by using appropriate monitoring and alerting tools. Monitor systems routinely for issues that haven't yet occurred like scaling/growth.
  • May be asked to lead or mentor other team members.

Desired Skills & Experience

  • Smart, a very quick learner, and gets things done
  • Undergraduate degree in Computer Science or comparable knowledge of CS theory
  • Minimum of 2 years of software development experience
  • Experience with lower-level languages (Java, C, C++)
  • Experience with SQL and NoSQL databases
  • Experience with concurrency, I/O and distributed systems
  • Experience with software development processes, particularly Agile or Scrum
  • Great at working in a team
  • Very clear written and verbal communicator

Note: When applying please submit your favorite code samples and/or Github profile

About Sprout SocialSprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is unable to provide H-1B sponsorship.

 

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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