WE ARE OUTCOME ACTIVATORS

We are a health-tech company on a mission to activate the best health outcome possible for every person in the world. We solve hard problems - healthcare is a fragmented industry and we’re transforming it by creating an ecosystem through our technology platform that brings together all the players to collectively improve patient outcomes. Our team is entrepreneurial and thrives in ambiguity with a strong commitment to scrappy excellence to drive patient impact. We empower every Outcome Activator to own their decisions and outcomes in service to the mission, while also contributing to a collaborative environment that’s communally competitive.

With hubs in Chicago and NYC, we've been growing 100% YoY and will impact half a billion patient visits in 2017, as physicians, life science companies and patients adopt our technology platform to make better health decisions during the most critical moments of care. With 200,000 physicians already utilizing our portfolio of 5 products at their practices, we continue to bring a fresh outlook to our pursuits with humble invincibility, whether you’re a new addition or have been hustling with us since the beginning.

Join our family to activate good in the world.

WHO ARE YOU

You are a world class multi-tasker with impeccable execution and customer service skills. You’ll partner with our internal teams as well as our third-party field technicians to ensure a first-time successful installation of our technology platforms that drives impact and action. As the “Controller of the Ground Crew”, it’s essential to have a strong attention to detail and clear communication in order to guide our field technicians to service each installation with 100% accuracy.

You have a passion for bringing a strong sense of ownership in everything you do and thrive in a culture of innovation. Wireless network troubleshooting knowledge is a plus. You understand how operational excellence is imperative for creating a positive member experience. You’re seeking to drive tangible impact in your next career opportunity.

Qualifications:

• 1-3 years of customer service experience
• Strong interpersonal, verbal, and writing communication skills
• Strong problem solving skills and attention to detail
• Ability to manage competing priorities under tight deadlines
• Aptitude and interest in technology