Solutions Engineer

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Edovo Solutions Engineer

Do you have a passion for information systems and networks? Does providing technology resources to others drive you? Is your pulse measured in Mbps? If so, Edovo has a position open for you. Edovo is looking for a talented Solutions Engineer to join the team.

Edovo, a Jail Educations Solutions company, is a digital education company dedicated to changing the way corrections is done today. Our technology platform transforms rehabilitation and inmate service models nationally. Edovo serves incarcerated individuals in correctional facilities across the US with educational, vocational, and enriching content in an incentivized model, as well as managed information services via a securely connected devices.

This position will be responsible for designing, documenting, and deploying the Edovo Platform at client sites. You will be tasked with full site design, site engineering, project process and communication responsibilities as they relate to the deployment of Edovo products.

Applicants must have excellent written and verbal communications skills and interpersonal and intrapersonal communications skills. Applicants must be comfortable interacting with all members of the Edovo Team, Edovo Partners and Edovo Customers via email, instant message, phone, and in-person conversation.

This position reports directly to the VP of Technology. The company is based in Chicago IL.


Top Reasons to Work with Us:

-       Experience the social impact space while developing a technology platform to transform rehabilitation and inmate service models nationally.

-       Design, deploy, support and innovate our product, which is now the leading education based platform for the incarcerated.

-       Have significant input into the product offering, design, and management

-       Work with new and exciting technologies across the mobile, cloud and datacenter space

-       Be the first to deploy specialized technologies and products in this industry

-       We are a mature group of seasoned professionals who have grown multiple successful companies. Our accumulated experience, along with embracing new processes, innovations and business models, allows us to move fast and scale quickly with a small team.

-       We are deployed across the country. This position will have the opportunity for business travel to many major areas to deploy the Edovo platform.

Basic Qualifications:

·      Bachelors Degree in Computer Science, Information Systems, Information Technology, or equivalent experience in an IT, Networking or Technical Sales related field

·      At least 3 years professional experience with production networks and systems

·      An extreme desire to discover, learn and work with new and innovative infrastructure technology hardware, software and services.

·      Attentive to operational detail

·      Strong ability to stay focused and prioritize tasks in a fast paced environment

·      Extensive ability to multitask and manage multiple initiatives simultaneously

·      Experience working in a start up environment a plus

·      Strong communication skills (both verbal and written)

·      Ability to receive and implement feedback immediately

·      Strong belief in proactive rather than reactive approach to handling clients and problems

·      Excellent personal time management and organizational skills

·      Ability to multi-task and adapt to change in a fast-growing environment

 

Qualified applicants should have experience in production environments with the following:

- Deep knowledge of general networking at all layers of the OSI model

- Cisco IOS / IOS XE

- 802.11 Wireless solutions (Ruckus Wireless preferred)

- Access point placement and heat mapping

- Structured cabling (CAT6, SMF, MMF, etc)

- Layer 2 technologies (VLAN’s, Trunking, STP, etc)

- Power over Ethernet (802.3af, 802.3at)

- Managed layer 2 switches (Cisco and HP preferred)

- Experience with routing (OSPF, Static, and Redistribution)

- Private WAN Connections – Types, procurement, implementation

- Internet connections – Types, procurement, implementation

- Experience deploying and implementing systems on customer sites


General job responsibilities include but are not limited to:

 - Communicate with prospective clients to design Edovo implementations

- Executing the Edovo site deployment process

- Creating and maintaining documentation (Bill of Materials, Scope of Work, Design, etc.)  

- Design new network architecture for client sites based upon Edovo standards

- Setup, install, and configure systems based on documented installation procedures

- Improve existing architecture of the platform

- Evaluate and implement vendor solutions

- Participate in on site deployments (Up to 25% Business Travel)

- Participate in “on-call” rotation.

- Provide detailed feedback to management in order to better overall business process

- Work closely with the VP of Technology to develop, document and maintain new solutions

- Attain and maintain needed Technical Certifications as defined by the VP of Technology

 

All applicants must be able to pass a criminal background check. Please direct all inquiries and resume’s to Mike Cornstubble at  [email protected]   

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Location

Located steps from the Chicago Brown Line stop, Edovo's River North headquarters features a newly renovated office near dozens of bars and restaurants

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