Sr. Director of Technology

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Location: Chicago, IL Department: Technology Type: Full Time Min. Experience: Senior Manager/Supervisor

Analyte Health is hiring a Sr. Director of Technology to assure the successful execution of the company’s business mission through development and deployment of the company’s web presence. This requires envisioning the company’s service offerings as a web-based business, leading implementation of web applications, and planning for risk and growth.

Analyte Health is an on-line physician's practice headquartered in Chicago that is leveraging the power of the Internet to create convenient, private, and patient-focused medical care for our patients. We use our innovative approach to healthcare and technology to provide our patients with a level of care that has never been experienced
through traditional outlets.

Analyte is a fast growing company that has a proven product and customers who are happy to pay for it. We are a team of smart, talented, and dedicated people that work hard to serve our patients. We are growing quickly and need to design and build the next generation of our applications to expand our offerings and build new partnerships, while transitioning our current systems to the new technologies.

We employ a variety of technologies to deliver our vision. Our code is Python. Our websites are Django, and our services are JSON over HTTP. We serve content using a mix of Apache, WSGI, memcached, MySQL, and RabbitMQ. Automated testing is an integral part of code delivery. We use open source solutions when available, and we open source our own technologies when appropriate.

Current Team:

  • 3 python developers, with 2 more open positions
  • 2 UI developers, with 1 more open position (1 senior developer manages the other team members)
  • 3 QA team members (1 director manages the other members)
  • 2 IT Support

Responsibilities

Strategy & Planning

  • In partnership with Sr. Management, identify opportunities and risks for delivering the company’s services as a web-based business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.
  • Identify technology trends and evolving social behavior that may support or impede the success of the business.
  • Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services.
  • Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all web-based services.
  • Participate as a member of the Sr. Management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly, particularly in the areas of software development, office networks and computers, and telecommunications.
  • Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.
  • Establish a governance process that meets government, partner, and company expectations for customer information privacy.
  • Direct development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company’s data and servers.
  • Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
  • Communicate the company’s technology strategy to management, staff, partners, customers, and stakeholders.

Implementation & Deployment

  • Manage email service, software revision control system and repository, web-based internal communication systems, suck as a wiki, blog, chatroom, project management, and bug tracking systems for the company.
  • Establish a specification conformance and testing regimen based on user stories and the User Experience design.
  • Promulgate coding conventions and documentation standards.
  • Review current best practices for the web framework and manage the architecture for the application.
  • Establish and supervise the software development process, setting short-term objectives and assessing progress as defined by the selected software development methodology.
  • Conduct code reviews and specification conformance testing as defined by the software development methodology.
  • Establish and supervise a quality assurance process, including integration and system testing.
  • Select, deploy, and monitor performance profiling tools and procedures. Review and approve proposed development releases, deployment process, staging and production servers.
  • Manage web application hosting providers.
  • Monitor application performance and review any application failures in staging or production.
  • Support the marketing process by providing implementation of technical requirements for Internet marketing and search engine optimization.
  • As a member of the senior management team, manage the customer service and support process, with responsibility for web-based services that implement the support function. Manage the process of customer service and support with the software engineering process to support resolution of customer issues and improve application usability.

Operational Management

  • Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices by attending relevant conferences and reading widely (including reading your peers’ blogs!).
  • Define and communicate company values and standards for acquiring or developing systems, equipment, or software within the company.
  • Ensure that technology standards and best practices are maintained across the organization.
  • Share knowledge, mentor, and educate the organization’s management, staff, partners, customers, and stakeholders with regard to the company’s technological vision, opportunities, and challenges.
  • Ensure company technical problems are resolved in a timely and cost-effective manner.
  • Develop, track, and control the development and deployment annual operating and capital budgets for purchasing, staffing, and operations.
  • Supervise recruitment, training, retention, and organization of all development staff in accordance with the company hiring process, personnel policies, and budget requirements.
  • Establish standards of performance and monitor conformance for staff (through performance review) and vendors (through service level agreements).
  • Ensure the company’s internal technological processes and customer-facing services comply with community expectations and applicable laws and regulations for privacy, security, and social responsibility.
  • Promote achievement of the company’s business goals within a context of community collaboration by developing policies for sharing software code, technological innovation, business processes, and other intellectual property.
  • Contribute to open source software development, standardization of technologies, and evolution of best practices by collaborating with peers outside the company, releasing code, presenting at conferences, and writing for publication (online or offline).
  • Maintain and improve consumer-facing, partner-facing and back-office web applications
  • Deliver high-quality software through a combination of automated and manual testing with a strong focus on unit and integrated tests at multiple levels

Requirements

  • Demonstrated ability to lead a distributed team
  • Strong written and oral communication skills – must be able to communicate technical vision to non-technical personnel
  • Minimum 2 years of technical management experience
  • Minimum 10 years of web development experience
  • Demonstrated familiarity with agile processes. Experience with continuous deployment practices a plus
  • Demonstrated familiarity with automated testing at multiple levels (unit, integration)
  • Familiarity with Python is preferred, but familiarity with any dynamic programming language (e.g. Ruby) is required
  • Familiarity with django is preferred, but any web framework (e.g. Rails) is required
  • Understanding of web-based services
  • Ability to develop, communicate and document software testing and deployment processes
  • Desire to solve problems for the technology team as a whole

 

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Location

11150 S Wilcrest Dr,, Houston, TX 77099

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