Sr. Site Reliability Engineer

| Chicago
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bswift, a leader in cloud-based technology and services for employee benefits and health exchanges, is currently seeking a Sr. Site Reliability Engineer in ourChicago, IL location. The Sr. Site Reliability Engineer’s primary responsibility it to keep production online and functioning within SLAs agreed upon with our clients. Additionally they will use Application Performance Management tools to debug live issues on the website and be involved with every change to the production system and frequent stress testing of the application. Their sole job will be to make sure the application performs well and is stable. All of this while having fun at work with the bswift Systems Engineering team!


Fundamental Components:

· Investigate and remediate website performance issues across many different environments (IIS Web Farms, Microsoft SQL 2014, F5 Load Balancers, Amazon CloudFront).

· Respond to production performance incidents using best in class Application Performance Management tools (AppDynamics, ThousandEyes, Idera SQL Diagnostic Monitor).

· Prototype new application performance management technology.

· Collaborate with developers, quality assurance, database administrators, and product management to ensure the performance issues you find are remediated.

· Assist in implementing best practices for change control, problem, incident, and release management (ITIL).
Participate in a 24/7 on call rotation with other team members for urgent incident response (PagerDuty).

· Get trained on:
o AppDynamics
o F5 Big IP Load Balancers
o Amazon CloudFront
o Idera SQL Diagnostic Monitor
o ThousandEyes
o PowerShell Desired State Configuration

· Write manual scripts to monitor environment changes (PowerShell Desired State Configuration, Github).

· Assist with application load testing and the monitoring of infrastructure while under load (WebLoad, AppDynamics, perfmon).

Background/Experience Desired:

· 8+ years web and systems engineering experience in large scale internet facing environments.

· Highly proficient in analytical and debugging skills with proven experience in technology and software diagnostics and troubleshooting across all environments (Windows, SQL Server, Switches, Load Balancers).

· Significant experience with interacting and working closely with vendors on software packages.

Education:

· Bachelor’s Degree strongly preferred or equivalent experience.


Licenses & Certifications:

· Information Technology/Microsoft Certified Architect is desired.

· Information technology/MCTS: Windows Server 2008 Network Infrastructure Configuration is desired.

Additional Job Information:

Work with a highly skilled team backed by world class support from all of our Vendors! Learn new skills, prototype, and come with us on a journey to autoscale Windows Server 2012 in a private cloud using high performing gear (Solid State SANs, 10 GBps switches, 1 to 1 physical to virtual CPU ratio)! Did I mention we like have fun while doing all of this?

bswift combines  the excitement and opportunity, fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success.

 

bswift is an Aetna portfolio company that offers software and services that streamline all aspects of HR, benefits and payroll administration. Currently, more than   5,000 employers utilize bswift’s Web-based, state-of the-art technology to significantly reduce administrative costs and time-consuming paperwork, making life easier for HR staff and employees alike. The bswift system was ranked #1 Benefit Information System by Business Insurance magazine for two years in a row.

We are more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives.

We are an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard. We look forward to hearing from you.

 

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Location

10 S Riverside Plaza, Suite 1100, Chicago, IL 60606

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