Sr. UX/ Interaction Designer

| Chicago
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 At SwervePay Our mission is simple:

We enable patients to become better consumers

The current payment models in healthcare were designed for collecting insurance payments, not patient payments and in the last 5 years, patient payments has been growing at a faster pace than insurance payments. Based on a research by McKinsey patient balances is a $240 Billion opportunity that is waiting to be disrupted. 

Our relentless focus on data quality, automation and patient engagement tools enables medical practices and hospitals to provide a consumer friendly payment experience to their patients with cost transparency and convenient payment options at every step of the patient journey.

We are looking for a Sr. UX/ interaction designer to join our growing team. For the ideal candidate we offer the best of both worlds!  We are startup that is growing at a blazing speed and we are well funded, so we don’t carry the risk of running out of money that other early-stage firms may face. The leadership of the company has multiple successful exits in the past in payments and healthcare and we are backed by a stellar group of investors committed to the success of the company and every team member that is part of this company.

This is a multi- faceted role with clear expectations and opportunity to work on new and exciting challenges. You will have a chance to work on our primary consumer facing cost transparency and payment tools. You will report to the Chief of Product in this role. Our current development platform is Ruby on Rails and we are a SAAS based multi tenancy architecture. Our software development team is growing and includes a local and offshore team.

Additionally, this resource will play a crucial role in the continuous feedback culture we foster internally, building lessons learned from previous projects into our standardized project plan. Your performance will be measured based on your ability to 

Create engaging designs that can drive higher levels of adoption and usability by our customers

Present learnings from customer research to product team

Document and communicate clear requirements to the development team

Co-ordinate the requirements with product lead and customers to ensure timely delivery

Support the product team with documented requirements in user stories

 

Qualifications:

Bachelor’s/ Masters degree with demonstrated UX/ Interaction design experience

2-5 Years experience in consumer facing and enterprise applications

Must have strong, demonstrable project management skills.  With a focus on expectations setting and consistent/poignant communication

Strong ability to organize, prioritize, make decisions and work independently

Strong planning skills to meet and measure against team and individual

Ability to think logically for interpreting, analyzing, and discussing customer needs and industry capability needs

Strong people skills, including proficiency in verbal and written communication and conflict situations 

Ideal Qualifications:

Experience working with provider and patient facing healthcare applications like EMR’s (Electronic Medical Records), patient engagement solutions, payment technologies

Significant experience in evaluating client needs and translating those needs into design requirements

Experience is Agile and Scrum methodologies

Experience managing multiple projects simultaneously 

Our work environment includes highly capable and grounded co-workers, engaging work, casual dress, flexible schedules, competitive pay and stock package, full health benefits and a great location downtown.

Apply for this position if you are:

  • Fantastic with people of all kinds, at all “levels”
  • Resourceful and a “doer”
  • Mature, patient and great with people
  • Intellectually curious
  • Collaborative and described as a “team-player”
  • Honest, kind and appreciate others
  • Self-directed and “own” everything you do
  • A great problem-solver
  • Open and reflective 

Do not apply for this position if you:

  • Have clear boundaries about where your job starts and stops
  • Need policies and procedures to guide your decision-making
  • You’re accustomed to asking your boss for your next assignment 
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