Strategy and Operations Intern - Summer 2016

| Chicago | Hybrid
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 COMPANY DESCRIPTION

In 2013, Avant set out to change the world of financial technology with our proprietary software that uses big data and machine learning algorithms to change the way people borrow money.

“Data” and “algorithm” may be two painfully overused buzzwords, but to us, these are two central elements to our business. The other part: the brilliant minds behind Avant.

Our team has set out to bring consumer loans from the bank to your computer screen. By combining cutting-edge technology with outstanding talent, we’ve managed to grow from five scrappy entrepreneurs to over 750 employees–and we’re not stopping there.

JOB RESPONSIBILITIES

The Avant Summer Internship Program is an 8 week program geared at smart, hard-working students interested in a Start-Up experience. In this program, you'll have the unique opportunity of a 'real world' work experience with an engaging program filled with projects, challenges, opportunities to work with the leadership team, and a series of informative and fun events. 

The Strategy & Operations Interns will work on a variety of projects and processes for various S&O teams including:

  • Optimizing outbound email strategy
  • Build out new reporting on collections
  • Understand customer contact motivation and implement strategies to mitigate contact
  • Work on Originations phone IVR,  competitive research, mapping, or Machine Learning Queue Sorting
  • Assist in development of auto verifications plan for direct debt customers
  • Work in close partnership with the cross-functional teams (e.g. Product, Engineering, Marketing, Finance)
  • Ad hoc analysis as needed

QUALIFICATIONS

  • Major in Finance, Economics, Mathematics, Statistics, or related field
  • Junior standing preferred
  • Minimum 3.25 GPA required
  • Proficient in Microsoft Excel and PowerPoint
  • Demonstrated leadership ability
  • Basic understanding of SQL a plus
  • Strong problem-solving and project management skills
  • Ability to multi-task and manage competing deadlines
  • Highly motivated and eagerness to learn

BENEFITS

Avant’s first office was a windowless room with luxurious amenities like functioning plumbing. Now, that room is where Avantees line up every day at lunchtime to get their free catered meal and gather every Friday for happy hour(s) and Manager Q&A.

Beyond working with some of the best and brightest in the Chicago tech space, you’ll enjoy these perks:

  • Work directly with senior management
  • Snacks on snacks on snacks
  • Free lunch (in case you forgot)
  • Casual dress on days that end in “y”
  • Get educated: planned onsite and offsite events to keep you sharp
  • And more!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • TypescriptLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FastAPIFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • DremioDatabases
    • AWSDatabases
    • GCPDatabases
    • TealiumDatabases
    • SegmentDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • RockerboxAnalytics
    • AbstractDesign
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ContentfulDesign
    • XDDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SmartsheetManagement
    • NotionManagement
    • WordpressCMS
    • ContentfulCMS
    • Twilio FlexCRM
    • MailChimpEmail
    • ResponsysEmail
    • BrazeEmail

Location

Located in the Merchandise Mart just off Chicago's scenic riverwalk, we're surrounded by trendy restaurants, a thriving startup community, and easy access to public transportation.

An Insider's view of Avant

Margaret, smiling in a grey jacket and black top with a gold necklace

What’s the vibe like in the office?

The diversity of characteristics that make up our team is what makes Avant great. We proactively explore ways to play to the strengths and uniqueness of our culture and stay connected whether Avantees are in person or remote. We are working hard to preserve the key elements of our culture — which are centered around relationships — as we scale.
Margaret, smiling in a grey jacket and black top with a gold necklace

Margaret

Chief Operating Officer
Sharity, smiling with her arms crossed, wearing a white top and black jacket

What does your typical day look like?

It starts with reviewing my project prioritization list to determine whether anything should be modified (Legal follows the agile methodology for project management). Then I usually spend my day meeting with business and risk partners where I act as a strategic legal partner. From there, I take the necessary action to address and clear my list.
Sharity, smiling with her arms crossed, wearing a white top and black jacket

Sharity

Senior Manager, Legal
Dave, smiling at the camera in a suit

How has your career grown since starting at the company?

As soon as I started, it was clear that I had the ability to make a difference at the company. My feedback was taken seriously and resulted in multiple different operational changes even though I was in an entry level position. I’ve now been with Avant for more than 9.5 years, and in that time I’ve held more than seven different roles.
Dave, smiling at the camera in a suit

Dave

Director, Compliance Advisory
Amanda, smiling at the camera in a white top

What is your vision for the company?

Put simply, our focus is on moving financial lives forward. We do this by offering credit products designed to be within reach for the millions of Americans with non-prime credit. These individuals have historically been underserved and don’t have a lot of options, but we want to change that.
Amanda, smiling at the camera in a white top

Amanda

Chief Marketing Officer
Pritam, smiling at the camera in a light-colored buttondown shirt

How would you describe the company’s work-life balance?

Avant has a deeply ingrained culture of understanding and empathy towards parents. We all wear multiple hats, and Avant respects that being a parent is one of the most critical roles we can play. From flexible hours to managers encouraging parents to attend their child’s school events, Avantees are encouraged to prioritize their duties as parents.
Pritam, smiling at the camera in a light-colored buttondown shirt

Pritam

Senior Manager, Product Management

What are Avant Perks + Benefits

Avant Benefits Overview

We offer group Medical, Dental, and Vision coverage, generous parental leave, commuter benefits, and unlimited vacation time. We have a gym on site at our Chicago office and other great perks like a fully-stocked kitchen with beer on tap, casual dress code, a newly-remodeled office on the Chicago River, and company happy hours.

Culture
Volunteer in local community
We love being in Chicago! We'll run donation drives for local schools, pack lunches for city shelters, host events for young people interested in fintech, and whatever else comes up!
Partners with nonprofits
In 2022, Avant engaged with the community by mentoring underrepresented students and demystifying STEM careers, providing school supplies to children in foster care and cleaning up local parks
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Our remote work program includes work from home and the option for most employees to work remotely as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Avant's adoption assistance plan provides reimbursement of adoption-related expenses for up to $5,000 per adoption, for up to two adoptions.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
In-office Avantees receive a meal stipend for $10/day meal delivery right to our kitchen.
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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