Systems Engineer- DevOps
At Relativity, we make great software that helps users organize data, discover the truth, and act on it. Our product is used by more than 13,000 organizations around the world – in the cloud, on-premises, or both – to manage large volumes of data.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
The Systems Engineer for DevOps will assist in the implementation, maintenance, and improvement of our expanding development operations infrastructure and provide support to the Engineering teams. The role will work with development teams to assist in the software development process with a mind towards our IT infrastructure.
Responsibilities- Be a source of expertise for infrastructure, server provisioning and administration, policy
- enforcement, monitoring, and metrics on systems used by Development.
- Focus on the infrastructure, applications, tools, and automation used by Development, e.g. source
- code management, code builds, automated testing and provisioning.
- Oversee all infrastructure components of the SDLC, including development pipeline environments.
- Seek, identify, recommend, and document improvements to current processes.
- Strategize, plan, prioritize, schedule, and partner with Development in the execution of new
- solutions.
- Assist in strategic direction and planning for growth to support our increasing business needs
- Provide support for the testing of new and existing software applications under development.
- Be an escalation point in troubleshooting environments as problems arise, test fixes, and perform
- follow-ups to ensure problems have been adequately resolved.
In addition to the above responsibilities, the Systems Engineer is expected to display professionalism in the following ways:
- Maintain an attitude of commitment through outward display of willingness.
- Practice positive interactions - lean on encouragement in place of judgment.
- Impress responsibility on others by displaying ownership in tasks.
- Act in the interest of the overall team.
- Understand the needs of our customers.
- Hands-on experience and expertise with virtualization in enterprise environments (30+ hosts, thousands of VMs)
- Experience administering both Windows and Linux servers
- Experience in infrastructure automation and configuration compliance.
- Proven scripting experience in PowerShell and Ruby.
- Excellent communication and interpersonal skills, including the ability to communicate difficult technical concepts in a straight-forward, simple manner.
- Ability to work in a fast paced, team-oriented environment.
- Ability to maintain a calm demeanor when things are going wrong in order to troubleshoot issues effectively
Preferred Qualifications
- Virtualization - Hyper-V and System Center Virtual Machine Manager (SCVMM)
- Cloud Services – Azure a plus, Amazon Web Services, or other cloud offerings
- Infrastructure Automation - Chef or SCCM a plus
- Experience with supporting software development and the SDLC
- Experience with continuous deployment tools - Jenkins a plus
- Experience with Atlassian products, e.g. Jira, Confluence, Bitbucket
- Familiarity with ISO27001 and/or SOC2 compliance
- Bachelor's degree
Our software has more than 150,000 active users in more than 40 countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and more than 195 of the Am Law 200. We have grown significantly over the last several years and continue striving to build software that helps solve our customers’ toughest e-discovery and unstructured data challenges.
If you’re ready to grow with us, we’d love to hear from you.