Guaranteed Rate is changing the way people buy homes. In 2015, we introduced the Digital Mortgage SM solution, enabling people to get approved for a loan online in less than 30 minutes. With our low rates and dedication to customer success, we quickly became the eighth largest retail mortgage lender in the country.

Training Coordinator at Guaranteed Rate

 Who we are:

Guaranteed Rate is not your typical company and certainly not your typical mortgage company. We are young, have tons of energy and our location rocks – right off the brown line. No really, the train rumbles past our windows. Our home base is an old textile building that’s been turned into a hip office with exposed brick and duct work, windows we can actually open during the summer and an open floor plan – no cubicle life here. There are a few offices, but we totally outnumber the office dwellers. The awesomeness doesn’t end there, we also have:

  • Free 20 minute monthly massages. It’s true, we don’t want you to be a cramped-up mess.
  • A free on-site nurse. Psshh who needs a doctor’s appointment when our nurse can do it all? Did we mention the free part?
  • An in-house café offering breakfast, lunch and a late afternoon healthy snack. All meals are subsidized so you’ll never pay full price.
  • Access to the office gym for only $20 a year – no really - the whole year. Oh and for a puny fee you can take yoga, Cross Fit or boxing. We like our folks healthy and happy.
  • A 5,000 square foot rooftop deck that’s available to everyone all day and all evening with wifi, two bars, music, grills and fun umbrellas and fire pits – provided it’s not covered in snow.
  • Holiday parties? We got’em! Not just major holidays, any holiday….Marti Gras, Valentine’s Day, St. Paddy’s Day, Opening Day, Boxing Day (for our Canadian employee), Sweetest Day, Groundhog Day, etc..
  • Inter-office contests like the Great Mac-Off, Chili Cook-Off and limbo. We always keep you guessing and participating.
  • 401k with some matching, Blue Cross health care coverage – yup, dental and vision too, short-term disability, life insurance – we got ya covered on this one, legal assistance – for a small monthly fee and did we mention the awesome rooftop deck?

While we don’t allow jeans, we also don’t allow suits. We want you to just look your best every day and you’ll fit right in.


Guaranteed Rate is looking for a new Training Coordinator to join their team! 

The Training Coordinator establishes Guaranteed Rate’s process, practice and culture, along with providing ongoing support to new and existing employees.  The primary focus of a Training Coordinator is to oversee the implementation of effective training strategies to ensure the needs of the organization are consistently met.  The training lead partners with IT to develop, maintain, and increase the functionality of the Learning Management System for both a national audience and the internal needs of the training department.  Analyzes tests, surveys, and certification results to identity ways to enhance the quality of training classes, as well as determine appropriate class size and run rates.  Partners with management to ensure all employees meet mandated training requirements, and works with training managers to create customized training plans for different job families based on hiring, market-specific issues, and industry changes.

 

QUALIFICATIONS:
  • Background and proven successful track record in training coordination and analytics
  • Proven ability to lead by example and partner with upper management
  • An inherent passion and desire to innovate and teach others
  • Excellent disposition, mindset, communication skills and work ethic
  • Strong listening, problem solving skills and out of box thinking
  • Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
  • Ability to organize training materials and innovate in training media
  • Experience with Citrix, Articulate and Captivate software strongly preferred
  • Strong foundation in Mortgage Lending preferred but not required

 

RESPONSIBILITIES:TRAINING COORDINATION
  • Create and deliver communications around new training courses
  • Communicate with new hires to ensure attendance, understanding and completion of required training courses
  • Develop testing and evaluation procedures, and conduct follow-up studies of all completed training to evaluate and measure results
  • Recommend improvements to training materials based on test and survey results
TRAINING ADMINISTRATION
  • Schedule training courses and monitor class run rates ensure needs of the organization are met
  • Organize training content and ensure ease of access for all employees
  • Provide technology support for trainers and participants
  • Confer with management to identify additional training needs based on hiring, quality issues, and other factors

 

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

Please Email your Resume/CV to Recruiting@rate.com w/ the Job Title in the subject line.
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Company Reviews

Guaranteed Rate is my creative outlet. The culture is high energy and I’m encouraged to make waves by thinking big. There’s nothing more rewarding than seeing one of your ideas come to life.
Karin Straehl
Vice President of Customer Success
at Guaranteed Rate
The lines of communication are always open at Guaranteed Rate. I can reach out to anyone from CEO on down to get my questions answered. This way I’m able to ship new features/apps quickly.
Peter Tucker
Senior Software Engineer
at Guaranteed Rate
Guaranteed Rate moves fast and we learn a lot. Thanks to an openness to new technology, we often go from business needs to shipping and improving a minimal viable product within weeks. 
Ilya Bernshteyn
Software Engineer
at Guaranteed Rate
Guaranteed Rate has brought me opportunities and challenges like never before. My skill set has never grown faster.
Vinson Gracia
Senior Software Engineer
at Guaranteed Rate
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Please Email your Resume/CV to Recruiting@rate.com w/ the Job Title in the subject line.
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Why work with us
Guaranteed Rate is changing the way people buy homes. In 2015, we introduced the Digital Mortgage SM solution, enabling people to get approved for a loan online in less than 30 minutes. With our low rates and dedication to customer success, we quickly became the eighth largest retail mortgage lender in the country.
Culture
We firmly believe in having a company culture that emphasizes career development combined with individual wellness. In fact, we’ve won numerous awards for it, including Chicago Inno’s “Coolest Company” recognition and being named one of Chicago Tribune’s “Top Workplaces.” We work hard, but love to have fun, too!
Perks & Benefits
Health and transportation benefits
401K match
Happy hours
5,000 square foot roof deck at corporate office
Creative workspaces designed to facilitate collaboration
On-site gym
Game room
Yoga and CrossFit classes
Onsite nurse practitioner
Healthy meals prepared by an onsite chef
Free monthly massages
Free turkeys for employees around winter holidays

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