Training Manager
We are excited about expanding our training organization, and looking for experienced “Rock-Star” Sales Trainers who have a proven ability to move the conversion needle from new- hire training through tenured employee performance. UpRight Law Sales Trainers are responsible for content development and delivery for new-hire, advanced, and refresher training for our blended learning (Instructor-led and eLearning) environment. This position reports to the Vice President of Customer Experience and works collaboratively across all verticals.
Key Qualifications
● Bachelor’s Degree required
● Minimum 2-4 years sales training experience
● High-energy, exceptional facilitation skills
● Excellent verbal and written skills
● Experience developing blended learning curricula content
● Experience using Learning Management Systems, including Quiz and reporting functionality
● Proven ability to self-develop and research new topics that support sales conversion improvement, with minimal supervision
● Strong problem solving and analytical skills
● Demonstrated ability to achieve and consistently exceed monthly, quarterly, and yearly sales trainer goals
● Experience coaching and providing feedback to sales team members and their leaders
● Ability to create developmental support plans for lower performers
● Strong work ethic
● Ability to work in self-directed, fast-paced environment
What you’ll do
● Develop/make updates to existing curricula and tests, to ensure successful delivery of strong new-hires
● Facilitate new-hire, advanced, and refresher training sessions to drive conversion improvement
● Create fun and engaging new-hire incentives that drive conversion performance
● You will actively listen to live and recorded calls in order to update curricula, tests, and coach assigned trainees
● Calibrate with sales leaders, to ensure curricula alignment against actual call flow
● Monitor trainee productivity and motivate them to reach daily goals
● Provide on-going feedback to leadership and recruiting on quality of new-hire candidates
● Own and maintain company LMS content and reporting
● Provide training class data for daily, weekly, and monthly business dashboard reports
● Ensure compliance with regulatory restrictions and requirements
Who you are:
● Motivator - Your natural leadership abilities motivate your teams
● Proactive - You make things happen and show great initiative
● Persistence - You don’t let challenges stop you
● Fair and Balanced - You have the ability to demonstrate sound judgment, even in ambiguous situations with common sense and a great sense of humor
● Strong communicator
● A Team Player - You can work cross functionally with all levels of employees
● Assertive- You are self-disciplined and assume command when the situation requires it in order to accomplish objectives and reaching goals
What you’ll enjoy:
● Competitive pay
● A company that exists to help others and lives by our core values
● Full benefits package including a Student Loan Repayment Program
● Paid Holidays, Unlimited Paid Time Off
● Train-The-Trainer on-boarding and opportunities for career growth
● Positive and energetic work atmosphere that fosters collaboration
● Convenient downtown office located in the Loop, close to all forms of transportation
● Fun work environment with unique events and festivities
Check us out: https://www.youtube.com/watch?v=v9ogUGnaXhc