McDonald's Global Technology

McDonald's feeds and fosters communities in more than 100 countries worldwide.

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U.S. Digital Engagement Analytics Manager

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McDonald's has bold plans to evolve the customer experience for the digital era, and the Global Digital team is at the center of this aggressive change. Our team is leading the worldwide effort to develop and orchestrate digital initiatives across every facet of our interactions with customers. This includes new brand engagement, e-commerce, service delivery, and digital content capabilities. With the fast emerging digital environment, this team is focused on innovation across the customer journey in and outside our restaurants, identifying the most meaningful opportunities for our customers, and developing capabilities to bring them to life. We do this in partnership and teamwork with our IT organization and markets around the world.

This team was recently formed as McDonald's hired its first Chief Digital Officer, who brings deep consumer Internet experience. McDonald's is aggressively looking to grow its digital, web and consumer focused capability by adding top tier talent across the company and within the Global Digital team. The team will work in an entrepreneurial and strategic way to push forward ideas, innovation, execution and culture — all on behalf of customers. Our current needs include seasoned digital, social media and Internet talent in functions including product management, product marketing, digital marketing, community management, business development, user experience design, and program management.

McDonald's is deeply committed to our customer focus, and sits at an exciting juncture where we are ready to drive our brand to new heights using digital experience and engagement as essential ingredients.

Position Purpose:

McDonald's seeks a Digital Engagement Analytics Manager with expert level proficiency with digital analytics, reporting tools and methodologies including exceptional quantitative skills (data mining, SQL, etc.) to develop measurement strategy/ analytics models for digital commerce and customer engagement, with the ability to develop quantitative marketing models that lead to actionable business insight. This position will report in to the U.S. Digital Engagement Analytics Director.

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COLLABORATION

DRIVE THE DREAM

Fueling progress through collaboration

At McDonald’s, novel solutions don’t simply manifest overnight. They’re born out of focus, embracing failures and teamwork. Collaboration is the heartbeat of the company’s operations, which is why it has prioritized across the culture. McDonald's has a menu of tech challenges to choose from and the resources and people to do it. Its tech organization is made up of intrapreneurs who get to build really cool tech with scary-smart people. And it all happens with diverse, global teams who are always hungry for a challenge.

Over the past few years, Global Technology at McDonald’s has undergone a huge digital transformation, even today we continue to adopt the latest technological advances, and I feel there is a lot to learn and grow in this space.

Keerthi Penmasta

Data Solution Architect

GROWTH OPPORTUNITIES

INNOVATE + EVOLVE

Unlocking opportunity and purpose

As McDonald’s scales its technological reach, the company encourages its employees to evolve as well. The organization knows that growth isn’t always linear, which is why its Technology Rotational Program enables university seniors and recent graduates to spend time in three roles over the course of two years. This crash course in McDonald's technology operations will allow you launch your career with exposure to areas such as cybersecurity, project management and cloud architecture while growing your network and polishing your business skills.

We’re marrying the food experience with technology, with physical formats, with restaurant operations, with community impact. Our technology has to fit into that living, breathing ecosystem.

Hemi Trickey

Distinguished Architect

TRANSFORMATION

CRAFT INFLUENCE

Building the ‘Big Mac sauce’ of tech

Yes, McDonald's may be best known for its burgers, and the brand routinely cracks the Top 10 lists like best brand in the world and number one food and drink app. But, it's not walking away from the table satisfied with that. In fact, its team is hungry to be known for both fries AND the side of tech that goes with it. That means McDonald’s team members can expect to develop products and features from the ground up rather than rely on commercial software. With ample technical challenges to tackle, the company's technologists have plenty of chances to hone new skills.

The main thing I love is getting to implement ideas with my team that are driving value for McDonald’s.

Jayraj Naidu

Senior Product Engineering Manager

What are McDonald's Global Technology Perks + Benefits

McDonald's Global Technology Benefits Overview

McDonald's benefits and compensation program is designed to attract, retain, and engage talented people who will deliver strong performance, and help McDonald's achieve our business goals and objectives.

Our team members enjoy:
- Vacation days, personal time and holidays
- Medical, dental and vision coverage, plus other insurance options
- Annual and long-term incentive programs
- Summer hours
- Sabbatical program
- 401K program with company match

Culture

Volunteer in local community

Partners with nonprofits

OKR operational model

Open office floor plan

Flexible work schedule

McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.

Remote work program

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Diversity manifesto

Diversity employee resource groups

We believe in a seismic and bold value proposition where every individual feels their culture, identity, and experiences are valued and respected in our 10 Employee Business Networks.

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Disability insurance

McDonald's provides both short and long term disability benefits at no cost to you.

Dental insurance

McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.

Vision insurance

McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.

Health insurance

McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.

Life insurance

McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.

Pet insurance

Financial & Retirement

401(K)

401(K) matching

Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.

Company equity

Performance bonus

Charitable contribution matching

McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.

Child Care & Parental Leave Benefits

Childcare benefits

McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.

Generous parental leave

McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.

Family medical leave

The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.

Adoption Assistance

McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.

Vacation & Time Off Benefits

Generous PTO

McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.

Sabbatical

Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's

Paid holidays

Paid sick days

McDonald's employees receive 100 hours per year of paid sick leave.

Office Perks

Commuter benefits

Company-sponsored happy hours

Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.