Solstice is an innovation and emerging technology firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions. As strategists and consultants, we help organizations evolve their digital strategy to solve mission-critical problems. As designers and developers, we build incredible hardware and software solutions that transcend a standalone product and transform an organization’s relationship with its customers.

UX Researcher - Financial Securities at Solstice

Solstice is an innovation and emerging technology firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions. As strategists and consultants, we help organizations evolve their digital strategy to solve mission-critical problems. As designers and developers, we build incredible hardware and software solutions that transcend a standalone product and transform an organization’s relationship with its customers. As instructors and coaches, we help companies transform from the inside out by adopting a high-speed culture of innovation.

Solstice is seeking a UX Researcher for an extended engagement with a Fortune 500 Financial Securities client in Chicago. Our client is committed to transforming the way they deliver software with Agile and HCD practices. We’ve been coaching them in the Solstice CXDD method and they’re ready to take delivery to the next level. We are helping to form two dedicated Agile teams to build innovative digital solutions, using an iterative cycle of customer research and feedback.

This person should be analytical and a creative problem solver. If you are passionate about digital experiences and understand the concepts of human centered design – read on!

What we are looking for in you:

  • You are excited and passionate about new and well-designed technologies
  • You’re able to manage your own time, whether working on a team, in a collaborative environment or working independently
  • Working closely with a development and design team is something you have done and enjoy
  • You are an advocate for the user. You’re passionate about solving difficult, user experience problems based on end-user research
  • Proven ability to envision a user-centered design based on your understanding of HCI fundamentals
  • You are able to effectively articulate user experience issues and concerns and overall design principles to team members and clients
  • Proficient in user research methods and tools (prototyping, user interviews, usability testing, persona development, journey mapping)
  • Any design experience (desktop or mobile) is a plus however we are looking for a user researcher first and foremost
  • Open to the possibility of transitioning to the client as a full-time employee during or after the engagement
  • Bachelor’s degree in Human Computer Interaction or related field

What you can look forward to in the job:

  • Your work at Solstice matters. The work you do here will have a direct impact for our clients and will be seen and used by thousands of people everyday
  • Taking a client’s vision from conception to completion and delivery and being a trusted advisor to them on the digital experience they will provide end users
  • You will work with some of the brightest, most talented UX'ers around - you’ll learn something new daily, and we would like to learn from you

What you’ll do:

  • Interview stakeholders, subject matter experts and end users for exploratory and validation research
  • Work with the Product Owner and development team to define features and user stories with the customer in mind
  • Develop lean documentation to keep your team user focused
  • Facilitate usability sessions to test prototypes and developed features
  • Work closely with designers for the client’s digital product suite

 

Company Reviews

I love the energy, I love the addiction to learning, I love how people appreciate one another and want them to succeed.
John Wanek
Principal Client Engagement Manager
at Solstice
Working at Solstice is a perfect blend of challenging and rewarding experiences.
Adam Frederico
Sr. Product Consultant
at Solstice
What I love most about Solstice is being surrounded by people who are passionate, creative and forward thinking. These are the kind of people who enable me to perform at peak levels.
Nicole Mocerino
Product Principal
at Solstice
I love our people. Amazing, inspiring, hardworking people who care about their work and our clients above anything else.
Sean Pyne-Moran
UX Consultant
at Solstice
This company culture always makes you feel like you are an important part of the team. Solstice feels like a giant family and there is always someone to help when you need it most.
Tim Vonachen
Product Consultant
at Solstice
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Why work with us
As instructors and coaches, we help companies transform from the inside out by adopting a high-speed culture of innovation. We’re strategists, researchers, designers and engineers hell-bent on changing the way the world does business. We’re headquartered in Chicago and have delivery offices in New York, London, and Buenos Aires.
Culture
At Solstice, our people always come first. To us, that means creating a culture that empowers continual learning and an environment that fosters innovation and creativity.
Perks & Benefits
Comprehensive health insurance & 401k plans
Personal training budget
Personal device budget & mobile phone reimbursement
Internal learning and shared interest communities
Ferris Bueller's Day Off floating holiday
Annual Solstice Express Day
Weekly Awesomeness Award
Mentorship Program
Personal Branding Opportunities
Company philanthropic and wellness initiatives

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