“ Hi Sharon - Well done! Listening to customers and really *hearing* them are often two different things. Humans love to say we'll do things and then NOT do them. Actions and behaviors tell you far more about customer reactions than what they say. Real... ”
“ Hi Sharon - Well done! Listening to customers and really *hearing* them are often two different things. Humans love to say we'll do things and then NOT do them. Actions and behaviors tell you far more about customer reactions than what they say. Real... ”
