VP Commercial Operations

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What We Do

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community. We are on a mission to solve systemic problems of the healthcare system, redefining how the business of healthcare performsTM. We measure our success when we can empower all of healthcare to focus more on improving the health of people.

To learn more: https://www.kalderos.com/company/about 

We’re looking for a VP of Commercial Operations with a passion for healthcare, a record of building a scalable B2B machine, and partnering with all commercialization teams to realize effective and efficient processes that result in desirable and viable customer and employee experiences. Reporting to the COO, this individual will be responsible for building a scalable operating model with an eye on building a repeatable structure that scales to any healthcare company.

What You Will Do

  • Business Intelligence: Scale excellence in how data supports the ability of all teams at Kalderos to make data-based decisions in day-to-day operations.
  • Data Operations: Oversee data collection, ingestion, quality, and integrity processes.
  • Business Operations: Establish and refine the process, technologies, and support of all frontline Kalderos teams responsible for driving (customer success, sales, and marketing).

Report directly to the COO, you will be a key member of the leadership team in developing and executing Kalderos’s commercial strategy. 

What You Will Bring

  • 15+ years of experience in the SaaS market across strategic planning, commercial operations, sales support and enablement, value engineering, pricing, defining go-to-market strategies, plans, and execution.
  • Healthcare services leadership experience and domain knowledge of the pharmaceuticals space, with a strong understanding of the healthcare ecosystem. 
  • Proven leadership experience leading high performing teams in fast-paced environments, driving complex, transformation initiatives cross-functionally
  • Great communicator that is a structured problem solver, capable of identifying and articulating the “so-what” of every challenge
  • Understanding of SaaS/subscription and software licensing models
  • Demonstrated ability to collaborate and influence across a broad organization to achieve corporate goals
  • Broad business perspective allowing for the effective integration of the business functions i.e. sales, application development and services
  • Experience in collaboratively working with development organizations that engage in Agile development methods highly desirable
  • Track record of realizing continuous improvement through data-based decision making and process optimization
  • Strong financial acumen with comfort around forecasting

Company Perks

  • 401K plan with matching
  • Healthcare benefits
  • Flexible work schedule
  • A fair PTO system that encourages people to take the time they need to be healthy and be their best 
  • Opportunity to work on new technologies and learn new skills
  • Celebration and education stipends

To learn more: https://www.kalderos.com/company/culture

Kalderos is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Due to the circumstances of the COVID-19 pandemic, Kalderos has decided to protect our current and future employees by shifting to an entirely remote workforce. We will continue to operate, interview, onboard, and work remotely. Please be aware that some of our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities and the CDC.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • react.semantic-uiLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Microsoft SQL ServerDatabases
    • SparkDatabases
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • StorybookDesign
    • AvocodeDesign
    • FigmaDesign
    • JIRAManagement
    • WebflowCMS
    • Adobe BizibleCRM
    • DocuSignCRM
    • HubSpotCRM
    • SageCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

Location

We’re located in a WeWork in Chicago's bustling West Loop neighborhood! Our offices are a short walk from the CTA Blue Line and the downtown loop L lines. We're also steps away from Union Station and Ogilvie Transportation Center and easily accessible right off of all downtown expressways.

An Insider's view of Kalderos

What's something quirky about your company?

Our culture encourages individuality and strong opinions. There is never a shortage of thoughtful recommendations or particular preferences. All of these differences make our conversations lively - but always progressing towards our goal of bringing transparency and trust to the healthcare space.

Allison

Client Relationship Manager

What does your typical day look like?

A typical day here is full of interesting challenges, fun filled conversations, and growth opportunities. Everyone is friendly and eager to come together to help you succeed, and this motivates me to push my limits and deliver beyond expectations.

Sameer

Principal Data Engineer

What makes someone successful on your team?

A good attitude, an open mind, someone who is adaptable, enjoys solving complex problems and the excitement that comes with working for a startup.

Sara

VP of Finance

What is your vision for the company?

Kalderos is a purpose-driven group of multidisciplinary collaborators -- our purpose is to bring transparency to one of the most opaque parts of the healthcare system. Our solutions will empower all stakeholders in the healthcare ecosystem to focus on improving the well-being of people, rather than financial engineering.

Micah

President & COO

What’s the vibe like in the office?

Our vibe is a combination of trust, collaboration, and stimulation. We’re a young company with big ideas, super smart people, and an eagerness to make some real change. The general attitude is -- be yourself and get ready to solve some big problems.

Matt

Manager of Product Design

What are Kalderos Perks + Benefits

Kalderos Benefits Overview

We understand that our team members allow us to accomplish our goals, which is why we have partnered across all centers of excellence to create a working environment that allows each contributor to be their best selves.

At Kalderos we are dedicated to supporting team members based on their needs—

Life + work balance: We think a balanced lifestyle is a right, not just a perk. We have an unlimited paid time off policy (with an enforced minimum number of days off) and flexible work modes that allow team members to manage work on their schedule.

Health and wellness: With health, dental and vision insurance, and robust parental and caregiver leave policies, we aim to ensure you have the resources you and your family need to stay healthy.

Choose your working mode: Work remote, leverage a local coworking space, or pop into the office a few days a week—Kalderos adopts a "choose your own adventure" model for getting work done, with customized perks to support your preference.

Culture
Partners with nonprofits
Kalderos is proud to be based in Chicago and to be part of the growing local economy of tech companies. Diversity and inclusion are part of our core values at Kalderos and we are excited to influence
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
At Kalderos, we are focused on getting things done, not on the hours you spend on getting things done.
Remote work program
Kalderos is a remote-first company that gives workers the opportunity to choose their preferred working mode.
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Kalderos offers two plans through Aetna and MetLife.
Vision insurance
Kalderos offers two plans through Aetna Vision and Metlife Vision.
Health insurance
Kalderos offers four comprehensive plans through Aetna. Additional coverage includes free membership to One Medical, Health Advocate and Teledoc.
Life insurance
Kalderos offers supplemental life insurance through MetLife.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
We welcome employees to proactively prepare for retirement with our fully-vested matching contribution of 100% of the first 3% of your employee deferral, plus 50% on the next 2% deferred.
Company equity
Kalderos offers stock options as part of our standard compensation package.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Kalderos offers a self-directed unlimited PTO policy. We have an enforced minimum number of days off but no maximum.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Those who choose the in-office working mode can subsidize their commute.
Free snacks and drinks
Some meals provided
Kalderos has partnered with DoorDash to provide every employee with a DashPass subscription. DashPass benefits include $0 delivery fees, reduced service fees, and occasional company-wide meal credits.
Home-office stipend for remote employees
Those who choose a hybrid or work remote working mode have access to a home office stipend.
Professional Development Benefits
Lunch and learns
Kalderos hosts monthly lunch and learns lead by our leadership and teammates.
Promote from within
Continuing education stipend
Kalderos wants to foster a culture of continuous personal exploration and improvement - we offer money to develop new skills, refine existing skills, and explore areas of growth for your development.
Continuing education available during work hours
Paid industry certifications
Our continuing education stipend gives each employee $500/yr to use towards a course, textbook, or some other form of education.

Additional Perks + Benefits

Beyond our unlimited PTO policy, flexible work modes, continuous education stipend and parental/family leave we also are proud to offer contribution matching for donating to the charity of your choice, as well as a celebration stipend for successes big and small in life and work.

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