Sr Associate, SW Support

| Chicago
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Job Description - Software Support Senior Associate

WHO WE ARE

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 employees (we call partners), we serve the world's most sophisticated clients using leading technology and exceptional service.Today, we are going through a metamorphosis - starting with our Wealth Management business. Our advanced Digital design systems enable us to put our valued clients at the heart of our user experience.

WHY US

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.

Our talented, driven and energetic people are truly changing the face of Northern Trust. The speed with which we work, the influence of each partner and the focus to positively change the client experience is our common passion. People are our greatest Wealth, so if you have a genuine desire to work in a fast-paced, Agile, inclusive environment which requires teamwork, well-honed problem-solving skills, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement then seek no more!

WHO YOU ARE

As a Software Support Senior Associate

you are responsible for supporting numerous Windows desktop applications.

You work hard to stay on top of fast changing technology and invest a lot of energy in learning new tricks.

You are caught up on industry trends in client development frameworks and also anticipate what the near future will bring.

Furthermore:

• You bring 5+ years of experience with:

• Windows Servers & Desktop

• Vended Applications in-house & SaaS)

• SQL/Oracle databases

• Middleware Web Services

• Web Applications You have Knowledge of:

• APIs and how to use them in practice

• Windows infrastructure, specifically in domain groups from a software support perspective

• Directory security and permissions plus, basic familiarity with networking concepts e.g. firewall rules, VPN, access lists, etc. Our tech stack: Java / Pivotal Cloud Foundry / SQL / Microsoft Windows / Oracle Web-Logic / HCL Notes / Networking / Windows Servers / API

WHAT YOU'LL DO

As a partner on the Wealth Management Application Support team, you will be an integral part of one of our nimble, cross-functional teams innovating an entire industry. We cherish and nourish our diverse and inclusive culture and welcome you to help us further grow our community.

As a Software Support Senior Associate, you will:

• Partner with the development team, business support, end users, and other IT personnel to support and implement end to end solutions.

• Use basic programming knowledge to create or modify scripts and programs.

• Look for better ways of solving technical problems and designing a solution, challenging the status quo when appropriate.

• Mentor and coach others on the team.

• Support existing software systems and platforms and hook in applications to applicable data sources.

• Write both unit and integration tests and develop automation tools for daily tasks.

• Create and maintain Disaster Recovery plans and participate in DR Testing.

• Participate in knowledge transfer sessions to understand the application that is being transferred to support.

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Location

50 S. La Salle, Chicago, IL 60603

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