Senior Manager, Sales Operations

Equilibria (“EQ”) is a high-growth, omni-channel premium CBD platform for women. We are dedicated to restoring balance to our community — physically and mentally — through our high-quality CBD products, personalized dosage support, and digital journey accompaniment. We are the ONLY CBD company with a dedicated team for 1-on-1 consults and education, and we are deeply mission-oriented. Thousands of women… and their sisters, mothers, grandmothers, and daughters … trust us to provide consistent, medical-grade products, month after month.

Our powerful, authentic relationships with a diverse community of Influencers have historically been the company’s strongest growth driver. Equilibria is building out a best-in-class Influencer team in 2022 to continue the exciting momentum of bringing balance to women across the nation. We are seeking an experienced, positive, relationship-oriented Sr. Manager of Sales Operations to help us reach millions and convert thousands of women each and every month.

Corporate Headquarters: River North, Chicago; Bioscience and Farm Operations: Longmont, CO. Role is remote with opportunities for meet ups with team members when safe to do so.

About the Role

Equilbria is seeking a Sr. Sales Operations Manager. This role works directly with the Vice President of Business Development on projects that keep our sales team and new revenue channels functioning at the highest level. We are looking for a data-passionate individual who is excited to grow, innovate, and be a visionary for the business.

General Qualifications
You have a track record of managing projects end-to-end with on-time completion
You are always thinking about how you can make things better or faster without compromising quality
You have an eagerness to self-problem solve whenever possible, but are comfortable asking for help
You can build processes, tracking, and best practices from scratch with little to no direction.
You thrive when you are given a data-set and are asked to find the next big opportunity.
You are comfortable leading, coaching, and managing direct report(s)
You adapt quickly to changing situations and take full ownership of your work
You have a keen eye for detail and possess strong organization, prioritization, and decision-making skills
You have the ability to maintain a high level of confidentiality
You empathize with others, possessing an above-average “E.Q.”
You find our industry exciting and interesting.
Essential Responsibilities
Oversee our sales operations associate, while also leading the development and implementation of new programs, processes, and products
Collaborate with VP of Business Development to assess sales team performance, identify opportunities, and structure hiring plans
Quarterback concurrent projects, maintaining strong communication and documentation with cross-functional teams
Develop audits and analyses on the effectiveness of CRM, accounting, sales, and cross-functional processes and policies
Participate in the creation of targets and administration of compensation plans
Be the sales operations point person for business development teams, keeping team members on track and on-budget
Assist in the creation of reporting to measure performance along with several different financial, strategic, and competitive dimensions
Discover opportunities for automation to streamline the success of the business development team
Develop go-to-market lead strategies and ideas to facilitate growth
About the Candidate
Bachelor’s degree in a business-related field preferred
Experience working with fast-paced high volume sales environments, wholesale and e-commerce experience preferred
5+ years experience where strong execution was necessary to drive business results in a fast-paced and demanding setting. Early growth stage company experience is a plus
Analytical, with advanced Microsoft Office and Google Drive skills. Experience with CRMs, a strong plus
Proven examples of highly resourceful moments of problem-solving and execution
Advanced written and oral communication skills, including the ability to present to large groups and non-technical stakeholders

Equilibria will contribute toward medical insurance, for which we offer multiple options of coverage and premium. We also give every employee a monthly CBD allowance, along with other perks including “take what you need” PTO, 401k, and more.

Interested? Email [email protected] with your cover letter, resume, and anything else pertinent we should know!

Equilibria strives for a diverse workplace. Candidates are evaluated without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.