Business Intelligence Analyst

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Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: Fulfillment Planning & Svcs (7296044)

What’s Our Dish

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.


Browse the Aisles

Support the Ecom Fulfillment Strategy and Services across each Brand Team along with Operational, Transportation and Customer Care Insights in their mission to deliver a superior understanding (competitive advantage) of our customers, operational performance, and quality, plus any other insights the support informed decision making for fact-based analysis. These positions conduct in-depth analytics, ad hoc and advanced analytic analyses often synthesizing multiple data sources and provide objective interpretation of this information considering their overall knowledge of the business and consumers. These positions mine, merge, and manipulate multiple data sources including the Peapod Digital Labs data warehouse, AUSA CDW/IDW/EDW, EYC/IRI, MicroStrategy, Third Party Data Sources (e.g., Instacart) and primary research survey data. These positions are responsible for preparing, summarizing, and interpreting data assuring the quality and integrity of their work. 


Recipe for Success - What's “in store” for the role

  • Conduct both routine and complex analyses using all available data sources and market intelligence to answer specific business questions.

  • Measure the impact of major programs/initiatives on consumer behavior and perceptions, the response to varieties of digital experience testing, updating, and explaining business results, uncovering cause/effect relationships, and understanding relative returns on investments.

  • Development of forecasting models to predict the impact of potential actions or programs being considered. 

  • Determine of relevant data sources applicable to the business question and diligently verify the data quality and accuracy of the results.

  • Design and develop reporting tools that monitor key performance indicators and trigger actions to reinforce or redirect the measures of success. 

  • Partner with PDL/Brand/RBS teams to determine business objectives, key drivers of the success measures and identify KPIs to collect and measure. 

  • Continually assess the utility of ongoing reporting to optimize the set of reports used for business measurement.

  • Represent Consumer and Market Insights across the organization through presentations, consultation, and participation in cross-functional teams.

  • Develop strong PDL/Brand/RBS relationships that enable learning about the business and how their work directly impacts decisions. For specific projects, draw out critical information that impacts the learning objectives and incorporate into all work.

  • Stay current on new analytical approaches, new technologies and new tools.

  • Structure, build and maintain consumer and business intelligence databases.

  • Assist in building and maintaining databases enabling more efficient and effective analyses for many other Analysts and Insights Leads and assure consistency of information used across functions (e.g., Power BI).

  • Identification of additional data requirements and partner with the database administrators to collect and organize new data elements. 

  • Maintain proficiency with major business systems and the data on which it relies, including (but not limited to): Data Warehouse, Manhattan’s SCI, Weblogs (User, Client and API logs), Google Analytics, AUSA CDW, and EYC. 


The Essentials In Your Cart - The required ingredients

  • Bachelors Degree
  • 4-6+ years

  • 0-15% Travel 


Extra Spices - What you should bring to the table

  • The person in this position should have exposure to and some experience in a variety of Advanced Analytical tools/methods/knowledge (Inc. Tools such as very advanced Excel, SQL, OLAP functions, statistical packages (preferably SAS or R), etc.); Methods/Knowledge such as test-control/experimental design, regression (Inc. multivariate), data modeling techniques, cluster, and factor analysis, etc.). 

  • SQL Proficiency, Database Structure knowledge (Relational, Columnar, Hadoop) 

  • Construct algorithms and measure performance of models in applications such as search optimization, product recommendations, and marketing offer optimization. 

  • Develop and test predictive models by designing data experiments 

  • Manipulate and prepare data for optimal use within model 

  • Experience with Advanced Analytics or Primary Research methods and tools. Can work with considerable independence.

  • Advanced knowledge and experience with various methodologies and data sources used in a consumer insights environment. Ability to analyze data, employing statistical concepts, and present recommendations based on that data. 

  • Oral/written communication, initiative, negotiation, attention to detail, customer focus

  • Expert writing and presentation skills 

#LI-KM2 #LI-Hybrid


Join Us at Our Table

Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! Our vision is to become an organization where humanity is universally embraced; Diversity, Equity, Inclusion and Belonging are infused in our business; and our PDL employees are representative of the world and the communities that we serve.

We believe in total wellness, which encompasses a balance of physical, financial, and emotional wellness. No matter where you are on your personal wellness journey, PDL provides access to a variety of tools and resources to support total wellness. This includes medical, dental, and vision benefits, health savings accounts, flexible spending accounts, 401(k) with a strong company match, paid parental leave, adoption assistance, tuition reimbursement, generous and flexible paid time off and holiday policy, and an array of voluntary benefits including critical care, pet insurance, and additional life coverage.


We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.


Job Requisition: 260023_external_USA-IL-Chicago_8312022

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • AzureLanguages
    • jQueryLibraries
    • ReactLibraries
    • SpringFrameworks
    • Vue.JSFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics

Location

Right next to Union Station, we are easy to get to and surrounded by food in Downtown and the West Loop.

What are Peapod Digital Labs Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available

Additional Perks + Benefits

Building a cutting edge eCommmerce center of excellence means our teams need to focus on their work challenges, not whether their benefits are activated. With a one-stop shop for online benefit management, competitive bonus potential, and a flexible, brand new office, our employees are able to focus on making the customer experience amazing.

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