Job Summary

Develops software testing protocols that provide desired functionality to the technology solutions, typically for large, complex applications and programs. Implements activities that impact important components / processes of the functional area. Work is received short- and mid-term assignments that are important / complicated undertakings that require a comprehensive understanding of the organization's current applications, coding languages, tools Implements activities that generally impact multiple components / processes and the work more than one team. Operates within the context of approved methods

Job Responsibilities

Actively involved in the daily operational activities that generally impact multiple components / processes of the technology QA function, such as: 

• Assisting with the build of the required test infrastructure, tools and coverage to ensure the release of top quality software.
• *Developing test plans on pre-release, upgrades and current versions of software.
• Collaborating with developers to ensure the product meets functional, quality, performance, scalability, privacy, & security through tools, automation and breakthrough test technologies.
• Assisting in the development of quality assurance software protocols to support established quality assurance standards.
• Writing software test plans. Sets software quality assurance test schedules, test plans and protocols and prioritizes and monitors tasks.
• Ensuring software and program defects in assigned projects or programs are tracked and summarizes and findings are presented to management.
• Assists in the development of technical/business approaches and new or enhanced technical tools.
• Utilizes experience in order to identify relationships of bugs to the software code. Anticipates and prevents problems and roadblocks before they occur.
• Provides subject matter expertise to less experienced team members. May participate in teaching and training members of work team.
• Shares information cross-functionally to improve workflow processes.
• Coordinates cross-functionally to accomplish assigned tasks.
• Collaborates with customers and advises about technical issues on active projects.
• May assist in live site support and incident resolution that may include on-call rotation.
• May perform performance testing functions.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
 

Basic Qualifications

• Bachelor's degree and at least 3 years of experience in software development and/or technical quality assurance OR a High school Diploma / GED and at least 6 years of experience in software development and/or technical quality assurance.
• Experience working on at least one product delivery cycle.
• Experience identifying the relationship of bugs to software code
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Mathematics
• Experience developing design specifications, test plans and protocols.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Experience with performance testing