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Senior Manager, Programming

Discover Financial Services
North Suburbs
9 hours ago
+30
DFS Corporate Services LLC seeks Senior Manager, Programming in Riverwoods, IL to lead application operations team in the Discover Banking BT department to direct a Level 1 and Level 2 support team for the Core Banking Finacle Application. The Finacle application is the core banking system that services Deposit, Discover Personal Loans and the Discover Student Loan portfolio Support project scoping and requirements analysis of new projects and initiatives. Support delivery of projects and ensure production availability goals are met. Coordinate Change control and problem management and resolve system related incidents for production and pre-production environments. Work with command center , internal technology teams and external vendors to ensure all issues including Level 1, Level 2 are resolved Ensure all application monitoring needs are met by leading the development of application health rules and dashboards. Ensure reported production outages are communicated and resolved in an expeditious manner. Lead the coordination and execution of all platform changes for the Finacle application. Support all Audit and Compliance projects, ensure compliance with all security and audit requirements. Respond to and manage all security vulnerabilities for the Core Banking Platform .Support new performance and capacity management group for the banking applications. Lead a group of team members to build a technical end to end view of the Finacle Platform that supports the 3 lines on business. Build a knowledge base on the team to understand the technical environment that the Banking Applications run under and provide direction to transform the department to take advantage of DevOps and CI/CD concepts. Support development of application and executive dashboards and enhance monitoring for the Banking business using the company’s standard monitoring and logging tools. Support relationship management with 3rd party vendors. Promote a risk-aware culture to ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Senior Agile Developer

Discover Financial Services
North Suburbs
9 hours ago
+30
This is a full time Senior Agile Developer on the Discover Banking and Lending Build team. The team is responsible for development of fixes for production environment issues utilized by the Banking and Lending department. This Position is for an Agile team support.

ASSOCIATE MANAGER OF FINANCIAL SYSTEMS

Chicago
9 hours ago
We respectfully request that search firms refrain from contacting us with unsolicited resumes or requests to discuss additional service offerings. ABOUT JENNER & BLOCK Jenner & Block  is a law firm with global reach, with more than 500 lawyers and offices in Chicago, London, Los Angeles, New York and Washington, DC.  The firm is known for its prominent and successful litigation practice and experience handling sophisticated and high-profile

Training Coordinator

SMS Assist
West Suburbs
1 day ago
+18
SMS Assist L.L.C. is seeking a dynamic and organized individual to join our growing Training Department.  This position reports to the Training Manager, and is responsible for supporting the three pillars of the SMS Training Department (SMS University).  The SMS Training Department develops and delivers all training for SMS Assist which includes training new hires, internal employees, leadership, customers and affiliates on our business, systems, processes, etc.  This is a newly established position and will be the sole support person for our Training Department. 

Financial Planning Associate

EFG Advisors
Northwest Suburbs
2 days ago
JOB SUMMARY The Financial Planning Associate (FPA) is responsible for supporting EFG’s financial advisors and clients with respect to retirement income planning, investment management, life, disability income, long-term care insurance planning, and Qualified Retirement Plans. The FPA will be expected to add scale to EFG’s operation as well as demonstrate resourcefulness in the ability to leverage internal and external resources to deliver advice

Product Management

SMS Assist
Chicago
2 days ago
+18
The Product Manager is responsible for leading the strategy and prioritization of features of the One by SMS Assist product.  This includes working closely with SMS business leadership, engineers, and our customers to guide products and features from ideation to launch.  The Product Manager must possess a strategic understanding of the business objectives...

Senior Consultant, Application Integration and Support

Discover Financial Services
Chicago
3 days ago
+30
The Sr Application Integration Consultant role will be responsible for working with Discover Network business, internal infrastructure and application teams to evaluate and assess processes, products and partners, and provide technical leadership to members of Application Integration teams, delivering new Enterprise Platform solutions for Discover Network, Pulse and Diners Club International

Senior Associate Systems Analysis

Discover Financial Services
Chicago
3 days ago
+30
This is a full time Senior Associate Audit Coordinator position within the Discover Banking and Lending Build team. This position will be specifically responsible project management activities related to Core Banking audits for all 3 LOB’s within Discover – DPL, DSL and Deposits. This position will work with the Core Banking application teams to minimize risk and eliminate audit gaps within the Core Banking environment.

Sr IBM BPM Developer

Discover Financial Services
Chicago
3 days ago
+30
As a software developer with Discovers technology development team, you will be responsible for developing large scale internal/external and customer facing applications. You will work as part of new and existing agile teams in Discovers Fraud, Authorization and Authentication area to design, develop, maintain and integrate newer technologies into legacy systems, working with subject matter experts.

Consultant, Database Engineer- IHM

Discover Financial Services
Chicago
3 days ago
+30
DFS Corporate Services LLC seeks Consultant, Database Engineer in Riverwoods, IL to Participate in on-call pager rotation support for database installations and upgrades. Build Data Guard across data centers for large databases. Participate in troubleshooting, resolving standby synch issues and supporting replication, switchover and failovers. Participate in configuration and database monitoring including alerts on Oracle database patching and database vulnerability management. Participate in database weekend Change implementations including implementation calls with application teams. Perform database migrations using Oracle Golden Gate SQL Tuning, using indexes, baselines, statistics, EXPLAIN plans and access path evaluations. Participate in database performance tuning including ASH / AWRs analyses, SQL execution plans, baselines and profiles, tuning SQLs and memory components of the database. Utilize Change Management procedures. Provide L3 DBA support to offshore and first level support DBAs. Participate in database security compliance requirements. Implement database technology solutions for projects medium to large in scope. Provide support for Oracle Database backups and recovery, database software patching, database builds and installation and Data Guard Broker. Work with vendor Oracle on database problem resolutions. Support a number of applications including development, testing and production installation. Support security vulnerability management. Provide SQL expertise in query performance tuning and enhancements. Provide database consulting services to infrastructure, application and first level support teams. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Northern Illinois University Campus Innovator

Discover Financial Services
Chicago
3 days ago
+30
Become a Campus Innovator and make an impact by solving problems through team-based software development. Campus Innovators will have access to a state-of-the art Discover Lab located in the center of campus at the Founders Memorial Library. With working a maximum of 19 hours a week, this provides students a great balance of taking classes and experiencing real work in our company culture. Students will also interact and network with Discover mentors and management.

Technical Recruiter

Flexport
Chicago
4 days ago
+26
Flexport is bringing a Silicon Valley approach to the antiquated industries of freight, trade and logistics (~12% of worldwide GDP) by building the first online operating system for global trade. With a total addressable market of $1 trillion, we've raised $300M from investors that include Founders Fund, DST Global, Google Ventures, First Round Capital, Bloomberg Beta, and Y Combinator to drive this mission. As the Technical Recruiter for our

Salesforce Project Manager

Freeosk, Inc.
Chicago
4 days ago
+19
Hello, Salesforce Project Manager!         Freeosk Inc. is searching for a full-time, Chicago-based Salesforce Project Manager to join our team and use their savvy business acumen to influence and shape our growing sales organization. Armed with certified Salesforce expertise, you'll manage, improve, and implement our company's use of Salesforce and its related tools to their fullest capacity. The Salesforce Project Manager will work closely with

Senior Software Engineer

Discover Financial Services
North Suburbs
5 days ago
+30
You will build products in a cloud native platform that enables engineers to deliver value to our customers. You will create a new foundation that will enable new digital capabilities and reduce our time to market.At your current job, how do you react when you hear someone say, “That’s the way we’ve always done it”? If you cringe, wince, or even bang your head on the table, then we want you on our team! You will deliver great solutions with other passionate engineers. You will repeatedly experiment, fail, and learn. You will experience rapid feedback by pairing, testing, and releasing into production – think hours and days, not weeks or months. 

Partnership Development Associate - City Tech Collaborative

UI LABS
Chicago
5 days ago
+17
Partnership Development AssociateCity Tech Collaborative, UI LABS + Position Overview City Tech seeks a full-time Partnership Development Associate to advance our efforts to develop and implement ideas and solutions that improve urban health, resilience, competitiveness, and quality of life. This individual will deepen and expand City Tech’s partnerships with corporations, startups, city government, universities, technology accelerators, and

Communications + Design Associate

UI LABS
Chicago
5 days ago
+17
Communications + Design Associate, UI LABS UI LABS is a tech organization driving the digital future of manufacturing and cities. We help companies solve problems far too big for them to solve on their own and connect them to innovators at universities and startups. By guiding our more than 300 partners through complex projects, we help them deliver cutting-edge solutions to their customers, improve their financial performance and transform

Sr. Governance Analyst

Discover Financial Services
North Suburbs
6 days ago
+30
Business Technology Risk and Compliance (BT Risk) is hiring a Senior Governance Analyst to assist in the execution of technology risk management projects. This position is responsible for helping ensure projects associated with the development, enhancement, maintenance or enforcement of IT policies, standards related to policies, procedures and controls are relevant and reasonable to...

Sr. Software Architect

Discover Financial Services
North Suburbs
6 days ago
+30
In this position, you will build software that reaches Discovers customers and partners. You will break down a product vision into workable technical solutions to solve problems. You will partner with others to advance Discovers CI/CD maturity as more and more apps move to the cloud. You will actively contribute to the developer community by enhancing current solution patterns and...

Human Resources Business Partner

SMS Assist
West Suburbs
1 week ago
+18
The HR Business Partner serves as a liaison between employees/managers of a business unit, division and the corporate human resources function. The role is critical in executing our people initiatives, providing great internal business support. This is a full time exempt position.

Recruiter

SMS Assist
West Suburbs
1 week ago
+18
SMS Assist is seeking an individual to join our recruiting team. SMS Assist is growing rapidly, and our recruiting team plays a key role in staffing the organization to exceed business demands.    This individual will play an important role on a fast-paced recruiting team.  We are looking for an individual with prior recruiting coordinator and/or sourcing experience to step in and take ownership of our applicant tracking system, interview scheduling process, phone screening process, etc. This is a great opportunity for someone who wants to contribute to a growing business and be a key member of the team.   If you thrive in a fast-paced environment, have excellent communication and organizational skills, and love working with people, please read on!

Director, Web Content & Creative

Alzheimer's Association
Chicago
1 week ago
POSITION SUMMARY   The Director, Web Content & Creative is a key part of the Association's strategic communications team, providing strategic direction of alz.org content as well as the onsite user experience. The successful candidate will have a strong editorial background and be an expert in web writing and editing, information architecture, SEO and user experience. This leader will also understand chapter site needs and drive cohesive

Director of Sales

Freeosk, Inc.
Chicago
1 week ago
+19
Hello Director of Sales! Freeosk Inc. is looking for a Director of Sales to navigate and steer the sales initiatives at one of our key retailers. As Director of Sales you will have the ability to identify and implement new strategic opportunities and avenues for growth through relational selling. You’ll be at the helm, guiding a sales team and working collaboratively with other leaders across the organization to drive the company towards our

Human Resources Generalist

SMS Assist
Chicago
1 week ago
+18
Summary of the Human Resources Generalist   The HR Generalist is both a strategic and hands-on role that provides full cycle Human Resources support to assigned business units. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. This is a full time exempt position.   Responsibilities of the Human Resources Generalist   Conduct weekly

Process Excellence and Robot Automation Lead

SMS Assist
Chicago
1 week ago
+18
Title: Process Excellence and Robot Automation Lead Department: Customer Service Operations Core Responsibilities Conducts evaluation of existing business processes for the purposes of identifying and executing on improvement initiatives Analyzes and tests current processes and systems to determine effectiveness and efficiency Oversees process change implementation and testing, and reviews changes to ensure they result in measurable

Proposal Manager

SMS Assist
Chicago
1 week ago
+18
 About SMS Assist   SMS Assist is a growing Chicago tech company that specializes in managing our clients’ facilities in a better, faster, and simpler manner. SMS Assist’s tremendous growth over the past few years has resulted in numerous awards, including being recognized as an award-winning technology company and industry leader.   Core Responsibilities of the Proposal Manager   • Increases SMS Assist’s revenue, margin and customer experience

Product Manager

NORC at the University of Chicago
North Suburbs
1 week ago
NORC at the University of Chicago seeks a Product Manager to join the NORC Labs team.  This is a newly created and client-facing role that will have the opportunity to directly impact the growth and development of NORC’s new product/service offerings.  In this strategic business role designed to create and build new solutions for existing and emerging industries, you will create value for clients leveraging NORC’s core strengths in data science

Senior Product Management Analyst

NORC at the University of Chicago
Chicago
1 week ago
NORC at the University of Chicago seeks a Product Management Senior Analyst to join the NORC Labs team.  This is a newly created and client-facing role that will have the opportunity to directly impact the growth and development of NORC’s new product/service offerings.  In this strategic business role designed to create and build new solutions for existing and emerging industries, you will create value for clients leveraging NORC’s core strengths in data science and analytics.  This role offers the opportunity to work in an environment that blends entrepreneurial spirit and start-up mentality with the stability, experience, and backing of NORC; built on 76 years of research success. 

Data Scientist

NORC at the University of Chicago
Chicago
1 week ago
In your role as Data Scientist, you will play a key role on the NORC Labs team, helping to deliver new and innovative solutions for our clients, and developing new solutions. You will also work collaboratively with other teams across NORC to help drive innovative work. Tasks can include the development of statistical methodology and computational strategies for data mining, predictive and simulation modeling, forecasting, and data visualization.

Director of Operations

SMS Assist
Chicago
1 week ago
+18
Title: Director of Operations   Key Competencies   Initiates ideas and issues that need to be resolved:  Goes beyond expectations in the assignment, task or job description without being asked.  Demonstrates a positive attitude towards getting things done.  Digs beneath the obvious to get at the facts, even when not asked to do so. Passion for thriving in a complex, ever-changing start-up environment:  This position will be adaptable and will

Senior Accountant

CityBase
Chicago
1 week ago
 What we’re looking for: As Senior Accountant, you will have an opportunity to rapidly develop your accounting and analysis skills in a fast-paced and technology-driven environment. Our team is small, but nimble so being a quick learner is a must! This person will report to the Accounting Manager. Responsibilities: Manage accounting function including account reconciliations, journal entries, AR, AP, & Billing. Analysis and review of company

Release Train Engineer

Discover Financial Services
North Suburbs
1 week ago
+30
Manage and optimize the flow of value through the ART (Agile Release Train). Establish and communicate the annual calendars for iterations and PI (Program Increments). Facilitate PI Planning (Program Increment Planning). Facilitate periodic sync meetings (Scrum of Scrums or ART Sync). Encourage the collaboration between teams, architecture and Product Management. Help manage risks and dependencies. Report status to Leadership and Release Management. Aggregate Team PI Objectives into Program PI Objectives and publish them for visibility and transparency. Assist with execution and feature completion tracking. Ensure data is up to date in Clarity and Rally, delegating responsibility to the teams but ensuring accuracy. Track and escalate impediments. Encourage collaboration between teams with the goal of self-organizing, self-managing teams. Work with Product Management, Product Owners and Stakeholders to help ensure strategy and execution alignment. Attend System Demos and Solution Demos. Drive continuous improvement via Inspect and Adapt workshops, assess the agility level of the program and drive improvement. Coach and mentor team members in Agile, Scrum and SAFe best practices.

Lead Data Engineer-IHM

Discover Financial Services
North Suburbs
1 week ago
+30
DFS Corporate Services LLC seeks Lead Data Engineer in Riverwoods, IL to participate in the full life cycle of application and platform development, including design and implementation of build, release, deployment and configuration activities. Work with clients and Business Technology team members to understand the departmental stakeholder requirements that drive the analysis and design of technical solutions to ensure alignment with Business Technology strategies and compliance with architectural standards. Participate in research and testing an array of open-source technologies and tools. Perform integration of legacy and third party systems with modern technology stacks. Perform integration on premise and cloud based analytics platforms. Work with existing platform teams with integration into big data and container based platforms. Participate in building out data pipelines between platform components as needed. Participate in engineering and building platforms to host container based analytics solutions. Promote a risk aware culture and ensure efficient and effective compliance management standards and practices.

Senior Associate, Data Engineer- IHM

Discover Financial Services
North Suburbs
1 week ago
+30
DFS Corporate Services LLC seeks Senior Associate, Data Engineer in Riverwoods, Illinois to work with business clients to design, develop, test and deliver solutions that meet customer requirements. Develop data driven solutions with current and next generation big data technologies to meet evolving business needs. Develop Greenfield capabilities leveraging open source next-generation technologies. Code and integrate open source solutions into an enterprise Hadoop ecosystem. Utilize multiple development languages/tools such as Python, SPARK, Hive, R, and Java. Participate in prototype solutions by integrating various open source components. Operationalize open source data-analytic tools for enterprise use. Provide support for deployed data applications and analytical models by being a trusted advisor to Data Scientists and other data consumers by identifying data problems and guiding issue resolution with partner Data Engineers and data providers. Provide subject matter expertise in the analysis, preparation of specifications and plans for the development of data processes. Ensure proper data governance policies are followed by architecting and building data lineage, quality checks, and data classification systems and frameworks. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes

Master Data Engineer- IHM

Discover Financial Services
North Suburbs
1 week ago
+30
DFS Corporate Services LLC seeks Master Data Engineer in Riverwoods IL 60015 to provide engineering leadership to create and enhance data solutions enabling seamless integration and flow of data across the data ecosystem. Utilize multiple development languages/tools such as Shell/Python/Scala/Java/Spring to build prototypes and evaluate results for effectiveness and feasibility. Work on real time processing solutions using tools such as Apache Spark, Apache Storm, Apex and Kafka. Utilize Agile/SCRUM methodologies working in a fast-paced environment with other high caliber engineers. Leverage DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and TDD to enable the rapid delivery of end user capabilities. Operationalize open source data-analytic tools for enterprise use. Well versed with Linux/Unix operating system. Experience with SQL/PL SQL and/or NoSQL database. Build high quality software for large scale and highly available systems. Assist application development teams during application design and development for highly complex and critical data projects. Provide subject matter expertise in the business analysis, preparation of specifications and plans for the development of data processes. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Sr Java Developer – Security and Fraud

Discover Financial Services
North Suburbs
1 week ago
+30
As a software developer with Discovers technology development team, you will be responsible for developing large scale customer facing web applications, as well as internal applications. You will work in agile teams to design, develop and integrate systems for Discovers award-winning digital products.

Senior Associate, Programming- IHM

Discover Financial Services
North Suburbs
1 week ago
+30
DFS Corporate Services LLC seeks Senior Associate, Programming in Riverwoods, IL to participate in developing large scale customer facing software applications. Work on agile team to design and build new product offerings for Discover’s award-winning digital products. Participate in breaking down complex requirements into workable technical solutions to solve business problems. Participate in building a high quality software for large scale and highly available systems. Work with the digital department developer community to support technical initiatives and provide input into best practices. Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Senior Associate, Programming, Digital Engineering- IHM

Discover Financial Services
North Suburbs
1 week ago
+30
DFS Corporate Services LLC seeks Senior Associate, Programming, Digital Engineering in Riverwoods, IL to participate in project ceremonies such as iteration planning, story grooming, daily standups, and retrospective meetings. Support delivery of product development phases from planning, application development, release, and support. Support product quality through paired programming and test driven development. Ensure applications meet security, high availability, and maintainability requirements. Develop application code using Java and Spring Framework. Develop API endpoints to support internal and external requests. Develop and maintain a CICD (continuous improvement/ continuous deployment) pipeline to build, test, and deploy application artifacts. Promote a risk‐aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

Scrum Master for Emerging Technologies DevOps

Discover Financial Services
Chicago
1 week ago
+30
Discover. A more rewarding way to work. At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this

IT Senior Network Engineer

entara
Chicago
1 week ago
+13
Wanted: A Techno-master of Interstellar Connectivity (Also known as a Senior IT Network Engineer) WHO WE ARE Entara is a new kind of IT Managed Services Company. We’re built from the ground up to provide the strategic vision, platforms, processes and people to travel with our clients on the path to their best IT future. We partner with mid-sized Chicago organizations to make technology work brilliantly for our clients. We launched in 2001, as

Product Manager

CityBase
Chicago
1 week ago
Own the product roadmap and be able to justify the link between product decisions and business outcomes. Own and maintain the quality of product execution cycles working with a cross-functional team of designers, engineers and QA. Work with product marketing and sales to execute on the Go-To-Market strategy.

Affiliate Training Team Lead

SMS Assist
Chicago
1 week ago
+18
The Lead will manage a team of trainers who are tasked with assessing Affiliate training needs, content creation, keeping content current, training delivery and measuring impact of the team’s output. The role requires a strong leadership presence, be well versed in project management and have a creative and impactful vision for educating the SMS Assist Affiliate base. 

IT Engineer Resident

entara
Chicago
1 week ago
+13
Wanted: A Techno-ninja with Cosmic Aspirations (Also known as an IT Engineer Resident℠) WHO WE ARE Entara is a new kind of IT Managed Services Company. We’re built from the ground up to provide the strategic vision, platforms, processes and people to travel with our clients on the path to their best IT future. We partner with mid-sized Chicago organizations to make technology work brilliantly for our clients. We launched in 2001, as the niche

Senior Test Automation/DevOps Engineer

Discover Financial Services
Chicago
2 weeks ago
+30
Discover are looking for a talented, enthusiastic and proactive individual who will be responsible for optimizing the development and testing process to establish faster development flow by systematically reducing cycle time and introducing built-in-quality. In collaboration with our Development, Security, Testing, and Infrastructure groups, the Test Automation/DevOps Engineer will drive and deliver a fully automated development/test lifecycle focused on delivering a platform capable of end-to-end automation.

Senior Associate, IT Audit

Discover Financial Services
North Suburbs
2 weeks ago
+30
Discover. A more rewarding way to work. At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this

Senior Program Manager, Digital Health Solutions and Informatics

American Medical Association
Chicago
2 weeks ago
To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.  Join the AMA team as the Senior Program Manager, Digital Health Solutions and Informatics in Improving Health Outcomes .  As part of the team, you will work closely with Improving Health Outcomes (IHO) leadership. You will manage a portfolio of projects focused on initiatives identified in the AMA’s areas of focus.

Project Manager- Network Engineering

Discover Financial Services
North Suburbs
2 weeks ago
Discover. A more rewarding way to work. At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this

Consultant, New Standards Management (Payments)

Discover Financial Services
North Suburbs
2 weeks ago
Discover. A more rewarding way to work. At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this

Global Account Executive

Flexport
Chicago
2 weeks ago
+26
We are reinventing global trade. Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service

Strategy and Operations Analyst

SMS Assist
Chicago
2 weeks ago
+18
Summary of the Strategy and Operations Analyst SMS Assist’s Customer Service Department is a newly formed business unit focused on delivering excellent customer service. To help improve core business operations, the department needs proactive, analytical thinkers to monitor customer service related activities, spot key deficiencies, and recommend necessary changes. The Strategy and Operations Analyst will be responsible for providing analytical

Inside Sales Representative

CityBase
Chicago
2 weeks ago
 What we are looking for: The team is looking to place a highly organized Inside Sales Representative. Your role will be to focus on following up and developing relationships with leads who have engaged with CityBase, primarily through our content or events. To be successful in this role, you should have previous experience developing and converting leads from marketing campaigns. You will use your communication skills to cultivate strong

Sr. Associate, Project Management

Discover Financial Services
North Suburbs
2 weeks ago
The Project Manager role is responsible for leading project management activities across all aspects of the application development life-cycle and vendor software integration. The position requires a skilled project manager who will initiate and drive projects from planning to implementation. Projects typically involve the engagement of resources across multiple departments. The individual will direct natural work groups and ensure project objectives, goals and requirements are delivered according to stakeholder expectations. Responsibilities also include the creation of project plans tracking inter-dependencies, milestones, risks, contingency plans, and project resources. The project manager is responsible to provide project status reporting and other formal/informal communications for a variety of audiences including business, BT, and senior management.

Data Engineer

Discover Financial Services
North Suburbs
2 weeks ago
As an Associate Data Engineer, this individual will help with development in our current and future platforms as member of the Enterprise Data Ops team in Business Technology. They will help integrate new technologies alongside existing ETL applications as we develop solutions to meet our Enterprise partners needs. This individual will provide technical expertise, maintenance, and support for the systems used to support our business partners. Knowledge of Data Warehousing concepts, SQL, and experience with, or a willingness to learn ETL tools (Ab Initio) are a must. Hands on experience with AWS/Cloud technologies and/or Java are a plus as we move towards new technologies.

Sr. Associate, Project Manager

Discover Financial Services
North Suburbs
2 weeks ago
The Project Manager role is responsible for leading project management activities across all aspects of the application development life-cycle and vendor software integration. The position requires a skilled project manager who will initiate and drive projects from planning to implementation. Projects typically involve the engagement of resources across multiple departments. The individual will direct natural work groups and ensure project objectives, goals and requirements are delivered according to stakeholder expectations. Responsibilities also include the creation of project plans tracking inter-dependencies, milestones, risks, contingency plans, and project resources. The project manager is responsible to provide project status reporting and other formal/informal communications for a variety of audiences including business, BT, and senior management.

Manager, Content Strategy

American Medical Association
Chicago
2 weeks ago
To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.  Join the AMA team as the Manager, Content Strategy in Physician Engagement.  As part of the team, you will develop and manage overall messaging and content for all membership marketing campaigns across all channels, with a keen focus on direct mail, email, and digital advertising. Responsibilities will include:  Le

Customer Service Operations Team Lead

SMS Assist
West Suburbs
2 weeks ago
+18
 About This Role: The Team Leader leads a group of Customer Service Representatives by coaching, mentoring, leading, guiding, and supporting their team.  The Team Leader functions as a Subject Matter Expert that leads by example.   In this dynamic leadership role your first responsibility above all others is to coach and mentor your team, motivating the team to provide an exceptional customer experience on every call.  In addition, the Team

Customer Service Representative

SMS Assist
West Suburbs
2 weeks ago
+18
About This Role: The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer

Senior Workforce Management Forecasting Manager

SMS Assist
Chicago
2 weeks ago
+18
About This Role: The Sr. Workforce Management Forecasting Manager is a newly created position in a newly formed WFM department. This position is critical to this department’s evolution. The environment is high growth and extremely complex.  This position requires a highly analytical individual that has a passion for mathematics and a deep understanding of contact centers, back-office and subsequent practice-specific calculations used in the

Senior Interaction Designer

SMS Assist
Chicago
2 weeks ago
+18
Summary   SMS Assist is one of America’s fastest-growing technology companies and is revolutionizing the multisite property management market with a network of over 20,000 subcontractor Affiliates and 100,000+ client locations, all using the SMS Assist proprietary technology platform. The core of our technology is our mobile & desktop application, One by SMS, which allows radical transparency of all services performed, so every service is done on

Tech Lead, Application Development (Spring)

Discover Financial Services
Chicago
3 weeks ago
The Consultant/Technical Lead is primarily responsible with partnering with the Payment Services Architecture team to design and oversee end-to-end solutions for the Reporting Platform. The reporting application will stream in data from a Kafka broker into a Spark cluster. The Spark cluster will perform report data preparation including filtering, enrichment, aggregations and reconciliation, save to an HDFS cluster and present the data to report renderers. We are looking for someone with in depth Spark development experience with the ability to provide technical direction to more junior developers as well as assist with planning and design of components.

Data Analyst

SMS Assist
Chicago
3 weeks ago
+18
 About SMS Assist SMS Assist is one of America’s fastest-growing technology companies and is revolutionizing the multisite property management market with a network of over 20,000 subcontractor Affiliates and 100,000+ client locations, all using the SMS Assist proprietary technology platform. The core of our technology is our mobile & desktop application, One by SMS, which allows radical transparency of all services performed, so every service is

Vice President of Sales

SMS Assist
Chicago
3 weeks ago
+18
Title: Vice President of Sales Department: Sales Position Summary The Vice President Sales will be responsible for opening up new business and expanding existing relationships for SMS Assist accounts in one of the following multi-site market segments:  Restaurants:  Casual dining and quick service restaurants (QSR). Retail:  Big box, small box, convenience stores and grocery chains. Public Sector:  Various large multi-site agencies. Multi-Site

Proposal Writer

CityBase
Chicago
3 weeks ago
CityBase is looking for someone who can contribute to our success by supporting our proposal team. Working with our Proposal Manager on the Marketing team, this person will review, analyze, research, and answer Request for Proposals (RFPs) from local governments and utilities. You should be able to present CityBase's capabilities in a way that differentiates us from competition. The position performs the appropriate investigation, analysis, and production necessary to respond to large, complex government RFPs using a number of tools. You must be able to move quickly, manage many concurrent work streams, and have meticulous attention to detail.

Senior Operations Specialist - Affiliate Relations

SMS Assist
Chicago
3 weeks ago
+18
Act as a first point of contact to provide rapid response to Affiliates who are end users of our proprietary technology platform, One by SMS Assist. This role would work closely with Sourcing to ensure that all onboarded Affiliates know next steps. Provide resolution to routine, general problems submitted by our Affiliate network. Provide support to our Operations Teams for Affiliates who have questions or concerns about anything related to the overall Affiliate experience. Troubleshoot various computer, mobile device and Portal issues. Guide and clarify main points for our Affiliates for both basic and more advanced processes: ex: how to accept and schedule work orders, how to handle work orders in missed status, how to submit quotes and invoices, etc. Assist our Affiliate network in real time when an escalated issue arises. Support identification and development of current and new vendors. Utilize internal resources to research main points about a work order and provide self-guided solutions to all Affiliates to prevent future calls.

Executive Assistant

SMS Assist
Chicago
3 weeks ago
+18
SMS Assist has an exciting career opportunity for an Executive Assistant on our Human Resources team.  The ideal candidate is a self-starter, thrives in a high growth environment, has excellent communication and organizational skills, and is passionate about people.  This position will work under the direction of the Chief Human Resources Officer in a collaborative team environment. The HR Administrator is responsible for performing a variety of human resource duties, as outlined below.

Workforce Management Intraday Analyst

SMS Assist
West Suburbs
3 weeks ago
+18
Position is responsible for managing and reporting on all intraday call center activities including agent schedule adjustments, changes in call center demand and resources, agent schedule and state adherence. This is a full time, exempt position. The schedule for this position is Monday- Friday 8:00 AM-5:00 PM.

Contact Center Quality Assurance Manager

SMS Assist
Chicago
3 weeks ago
+18
We are looking for someone who has a firm understanding of the scope of work for each client, the business processes of SMS Assist, and the specialty requirements of their territories, Managers are to ensure successful delivery of services within their assigned team.  Managers are responsible for developing and managing their team of Quality Assurance Specialists.

Compliance Specialist

SMS Assist
Chicago
3 weeks ago
SMS Assist Compliance Specialists manage a portfolio of vendors and serve as a single point of contact for their compliance needs. As a division of the Legal Department, the Compliance Department and its Specialists are the revenue protectors of SMS Assist and serve a critical risk management function for the company.  Compliance Specialists enable SMS Assist to execute customer growth and retention strategies by building personal relationships