Jobs at Braze

Drive new SaaS business among media, entertainment, gaming, and sports companies. Prospect, build relationships, present personalized engagement solutions, navigate complex enterprise buying processes, and close quota-carrying deals. The role requires strong storytelling, digital culture knowledge, Salesforce and Microsoft Office proficiency, networking skills, and experience selling non-ERP technology such as CRM, analytics, marketing automation, or digital media solutions.

The People Data Analyst supports data-driven people decisions by maintaining Workday and Looker dashboards, auditing data across Workday, Greenhouse, and Snowflake, building reports, transforming data, conducting ad hoc analysis, and delivering actionable insights to People team stakeholders. The role also supports data governance, reporting requests, advanced analytics preparation, and cross-functional data solutions.

Build and scale Braze’s SMS and RCS messaging channels, including composition, sending, responses, analytics, click tracking, and link shortening. Ship full-stack features, lead initiatives from concept through delivery, own key technical areas, solve open-ended problems, and maintain platform reliability as traffic grows. Collaborate across teams, communicate effectively, and contribute to continuous learning and agile development.

Lead the Landing Pages engineering team, overseeing product vision, architecture, software delivery, and team development. Partner with product and design to prioritize features, validate adoption using usage data, and scale web experiences, APIs, integrations, hosting, and reporting. Recruit, coach, and retain engineers while guiding major technical decisions and contributing code when appropriate.

Manage strategic enterprise accounts and pursue new business across media, entertainment, gaming, sports, and related industries. Build C-suite relationships, provide industry thought leadership, retain and expand high-value accounts, execute consultative value selling, develop multi-threaded account strategies, collaborate cross-functionally, prospect outbound, and manage pipeline forecasting using Salesforce.com, Clari, and related sales tools.

Lead end-to-end machine learning initiatives for Braze’s Predictive and Generative AI team. Design, train, deploy, and operate predictive models, distributed training and serving systems, customer-specific model pipelines, and high-throughput prediction APIs. Set technical direction and quality standards, drive cross-team initiatives, mentor engineers and data scientists, and connect ML platform decisions to customer and business outcomes.

Own product marketing for Braze Decisioning Studio, including positioning, messaging, launches, competitive strategy, pricing and packaging input, field enablement, and portfolio narrative. Translate complex AI and data technologies for technical and business audiences, influence product roadmaps, engage customers and analysts, and measure impact through pipeline, adoption, expansion, and competitive win rates. This senior individual contributor role requires cross-functional execution, technical credibility, strong writing, and enterprise AI and martech expertise.

Develops regional strategic technology partnerships across AMER with AWS, Google Cloud, Snowflake, Databricks, and Shopify. Owns AWS Marketplace growth, co-sell relationships, partner funding programs, pipeline, forecasting, and referral operations. Enables Braze sales teams and partner field organizations, evangelizes joint solutions, and drives marketplace transactions, sourced and influenced revenue, field engagement, and clean Salesforce data. Collaborates across Sales, Marketing, Operations, Product, and global partnership teams.

Develop and execute global partner marketing strategies, joint go-to-market campaigns, events, sponsorships, and partner activations. Collaborate with agencies, system integrators, technology partners, cloud providers, sales, and marketing teams to generate pipeline and strengthen engagement. Measure campaign performance, provide optimization insights, manage budgets, and represent partner interests across Braze. The role requires strong relationship-building, project management, creativity, cross-functional coordination, and travel to support live programs.

Manage high-value enterprise accounts and pursue strategic new clients in the financial services sector. Build C-suite relationships, prospect through outbound efforts, conduct consultative and value-based solution selling, expand existing accounts, educate clients on industry trends, and collaborate internally to deliver strong client experiences. Maintain sales pipelines and forecasting using Salesforce.com, Clari, and other CRM tools.

Leads Braze’s partner sales strategy and commercial outcomes across AMER and LATAM, overseeing direct co-sell and indirect channel teams. The role manages reseller programs, strategic agency, technology, delivery, and channel partnerships; establishes operating models, governance, rules of engagement, and enablement; drives pipeline, partner-sourced revenue, forecasting, and performance visibility; and collaborates with regional sales executives to embed partner-led growth into both markets.

Manage enterprise customer relationships, serving as a trusted advisor and primary point of contact. Drive renewals, retention, product adoption, customer advocacy, and expansion opportunities through success planning, usage analysis, training, business reviews, and strategic guidance. Coordinate with support, onboarding, industry solutions, and deliverability teams to resolve issues and ensure customer value. Manage escalations, advocate for product improvements, mentor junior colleagues, and periodically visit customers, including potential international travel.

As a Technical Account Manager at Braze, you'll drive the technical relationship with enterprise clients, ensuring successful product adoption and value realization. You'll collaborate with customer success teams and manage complex customer environments while advocating for technical solutions and best practices throughout the customer lifecycle.

Lead and scale a conceptually driven design organization, set and enforce a high creative bar, build systems and processes for design at scale, mentor emerging leaders, partner with strategy and cross-functional teams, and oversee visual identity, campaigns, digital experiences, motion, and production partners to ensure cohesive, insight-led brand work.

Manage a portfolio of high-value enterprise accounts and pursue new strategic clients. Build C-suite relationships, use consultative/value-based selling to drive revenue and expansion, collaborate cross-functionally, and maintain accurate pipeline and forecasting with Salesforce/Clari. Educate clients on industry trends and ensure exceptional customer satisfaction.

As a Senior Staff Engineer at Braze, you will lead technical initiatives in the Channels division, ensuring effective message delivery, mentoring engineers, and enhancing architectural quality while actively contributing to software development.

Embed with functional teams to discover high-value workflows, build and ship AI agents and automations on shared infrastructure, coach teams to self-sufficiency, monitor adoption and quality, productize durable agents into the platform, and document reusable playbooks to scale transformation across the company.

Lead technical strategy for high-stakes enterprise deals: define future-state architectures, navigate security and data governance stakeholders, identify technical blockers and scalable workarounds, and create reusable best-practice blueprints for large-scale Braze deployments.

Lead the Applications & Integrations team to own Salesforce and GTM/CX application architecture, governance, integrations, and middleware (Tray.io/Workato/MuleSoft). Ensure SOX/ITGC compliance, data modeling sign-off, automation delivery, stakeholder partnership, documentation, change management, and hands-on escalation support for application stability and audit readiness.

Lead cloud security direction and standards across AWS, GCP, and self-managed Kubernetes. Own threat modeling, secure architecture, detection engineering, incident response, and vulnerability management. Harden IaC and CI/CD (Terraform), secure Kubernetes control plane and runtimes, and mentor other engineers while driving cross-functional security initiatives and tooling adoption.