Search the 12 jobs at Braze

The Senior Platform Infrastructure Engineer at Braze will manage and maintain MongoDB infrastructure on Kubernetes, ensuring scalability and performance. Responsibilities include designing architecture, implementing high-availability strategies, automating database operations, and collaborating with engineering teams to optimize MongoDB for seamless integration and operations.

As a Senior Benefits Analyst, you will manage the end-to-end administration of benefits programs for the US and Canada, engage with various teams and vendors, ensure compliance with regulations, prepare benefits-related reports, and conduct benefits orientation for new hires.

The Senior Analyst Relations Manager at Braze will cultivate relationships with key industry analysts, oversee major evaluations like Gartner Magic Quadrant, and collaborate with marketing teams to leverage analyst insights for brand advancement and customer engagement.

The Industry Marketing Lead for Retail & eCommerce at Braze will develop and execute marketing strategies specific to the retail and eCommerce sectors. The role includes creating tailored marketing campaigns, enhancing brand adoption of Braze's platform, and collaborating with sales and product marketing teams to effectively communicate product value and manage relationships with industry stakeholders.

As a Business Development Representative at Braze, you will identify target accounts, develop outreach strategies, engage C-suite prospects, qualify leads, and manage relationships to generate new business opportunities. The role requires effective communication and the ability to adapt in a fast-paced environment, focusing on achieving personal and team sales quotas.

As a Customer Success Manager II, you will drive client renewals, retention, and feature adoption by acting as a trusted advisor. You'll conduct regular check-ins with clients, analyze product usage for opportunities and risks, and collaborate with other teams to maximize client satisfaction and product usage.

The Vice President of Customer Success for Braze will lead the strategy and team in the Americas, drive customer satisfaction, retention, and growth, and ensure customers gain maximum value from their investment. Responsibilities include mentoring the Customer Success team, collaborating with various departments to enhance engagement, and advocating for customer needs in product development.

As a Senior Customer Success Manager at Braze, you will enhance product adoption for SMB clients, provide strategic recommendations, manage customer accounts, and collaborate with internal teams to ensure excellent customer experience and renewals.

As an Associate Support Representative at Braze, you will manage post-sale technical relationships, handle inbound inquiries, troubleshoot issues, and ensure customers effectively overcome technical challenges. You will collaborate with various departments, contribute to the knowledge database, and participate in on-call rotation for holiday support, while developing skills in project management and technical troubleshooting.

The Senior Platform Infrastructure Engineer will manage, maintain, and evolve MongoDB infrastructure at scale on Kubernetes, ensuring high performance and reliability while automating processes and collaborating with engineering teams. Responsibilities include optimizing MongoDB clusters, ensuring system reliability, responding to incidents, and innovating infrastructure solutions.

The Account Manager will work closely with Enterprise Account Executives to expand customer relationships, analyze product usage for upsell opportunities, collaborate internally, and achieve quarterly targets. This is a quota-carrying role focused on significant brands, requiring excellent presentation skills and the ability to engage with customers effectively.

The Account Executive, Enterprise role at Braze focuses on acquiring new business and maintaining relationships with existing enterprise accounts. You will leverage your SaaS sales experience to manage large clients, navigate complex sales processes, and collaborate with internal teams to drive results. The position requires a strong background in enterprise sales and a track record of effective pipeline generation.