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Customer Success Associate

YCharts
Chicago
12 hours ago
THE COMPANY: YCharts enables its customers to make smarter investment decisions. Our cloud-based financial data and investment research platform provides investment advisors, wealth managers, and institutional and retail investors with comprehensive data, powerful visualization tools, and advanced analytics. Growing at greater than a 50% CAGR over the past 3 years, YCharts has transitioned from a fintech startup to a 7-year-old, thriving growth

Programmatic Specialist

ParkWhiz
Chicago
22 hours ago
+16
We are looking to add a Programmatic Specialist – someone to drive new user growth by effectively developing, executing, testing and optimizing digital programs through programmatic display and other channels.

Customer Success Manager

BenchPrep
Chicago
1 day ago
+21
As our growth continues, we are looking to add an experienced, tech-savvy, results-driven Customer Success Manager to our team. As our Customer Success Manager, you will be responsible for managing some of our largest existing enterprise level accounts, taking a consultative and strategic approach to managing our client relationships.You are excited about meaningful interactions with clients and committed to driving product adoption, providing strategic guidance and inspiring client loyalty. You have proven success in account management and a strong history of relationship management and project management.

Online Support Agent - Live Chats (Nights and Weekends)

Vivid Seats
Chicago
1 day ago
+41
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Online Support Agent - Live Chats

Vivid Seats
Chicago
1 day ago
+41
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Account Executive | Student Services

Cappex
Chicago
2 days ago
+10
Cappex's mission is to move every student closer to Day One at the college that's right for them. We get excited about converting a confusing, high-stress time in a student's life into a simple, organized, pursuit for the perfect fit. Cappex is growing and needs innovators like you to support our mission. Join our team today and help connect students to their dreams.   Account Executive | Student Services   Cappex is launching a new service to

Strategic Vertical Manager

SpotHero
Chicago
2 days ago
+28
SpotHero is seeking an individual with general manager-type qualities to own the P&L and drive revenue growth for one of our vertical businesses. Our verticals currently consist of Airport, Events and Monthly and represent growth focus areas for the company. The right candidate will combine analytical horsepower and ops mindedness to determine appropriate growth levers, shape a cross-functional roadmap, and drive daily operational improvement. Roadmap ownership will entail influencing and managing efforts across the Sales, Marketing, Product and Business Development functions at SpotHero. The role will report to our VP, Vertical Business Teams and join a growing Strategic Vertical Manager team.

Partnership Specialist

SpotHero
Chicago
2 days ago
+28
SpotHero is seeking a Partnership Specialist to create and manage event and venue partnerships. This high-energy, proactive individual will take both a creative and methodical approach to relationship building. Working with internal and external stakeholders, you will bring strategic partnerships from ideation to activation, expanding the SpotHero brand.

Staff Writer

Built In
Chicago
2 days ago
+32
As a staff writer, you will be joining our Brand Studio team, which is composed of writers, editors, designers, strategists and UX experts collaborating each day to develop high-quality content in support of the tech and startup community. We are looking for a startup lovin’, analytical, tech-crazy writer with a fresh voice and style.

Senior Business Analyst

Vivid Seats
Chicago
2 days ago
+41
As a Business Analyst, you will be working with partners across the organization to provide analytical support for their toughest data problems. You will work directly with stakeholders using data to discover business insights, improve company performance, and make recommendations based on your findings within the ticketing industry. This is a unique opportunity to gain exposure to a broad array of business units while driving results through analysis. In this position you will be the collaborating with colleagues and leaders across the organization on the day-to-day analytics of the business and industry. You will have ownership of the projects and your insights will be heard across the organization. We're seeking an innovative analyst who will not just be sending reports but rather is sending analytical backed recommendations to be used by our teams and leaders. Think working with marketing on an upcoming campaign, collaborating on overall pricing of our marketplace, or looking towards the future to forecast what Vivid Seats focuses on in the live entertainment world. This role offers ownership, autonomy, and the ability to work with tons of data within the interesting world of sports, concerts, and theater!

Digital Marketing Manager (Sports and Music)

RateYourSeats.com
Chicago
3 days ago
+11
DESCRIPTION Are You Creative and Analytical? We are looking to hire a dynamic and talented individual to fill our Digital Marketing Specialist role. The role is to design, create and deliver marketing initiatives that will increase traffic to our website and app. You will use your creative side to provide forward-thinking ideas, develop creative materials and engage customers. Meanwhile, you will use your analytical side to measure results and

Customer Support Agent

AMOpportunities Inc.
Chicago
4 days ago
AMOpportunities is on-demand clinical training for healthcare trainees. We are an online platform that connects international students to required US clinical experience. We are now taking the company from professional services to education, building an academic operations unit. We are a startup located in River North. Our innovative services allow trainees to confidently search, apply, and attend the experience they need. Such rotations are

Lead generation specialist

Scholastica
Chicago
4 days ago
We’re looking for someone who is excited to contribute to a tech startup - and along the way you’ll learn about how professors actually get published in academic journals. In this part-time role, you will identify sales leads online, enter them into our CRM database, and help with other small projects that come up day-to-day. Our ideal candidate is a passionate, motivated person (potentially college/grad student) who wants exposure to a startup

Data Analyst

ParkWhiz
Chicago
4 days ago
+16
ParkWhiz is looking for a Business Analyst who will dive into the core functions of business operations to uncover opportunities, answer important questions, and help us scale efficiently. We're constantly looking for ways to improve our operations, product, and customer experience - this position drives how we use the massive amount of data we aggregate to deliver on that mission. As a Business Analyst you'll have direct impact on organizational success by providing accurate, timely analysis and insights to all departments. Are you passionate about leveraging data to solve business problems? If so, read on.

Marketing Manager

Evolve Security
Chicago
5 days ago
Who is Evolve Security? With leadership in the information security industry for over 15 years, Evolve Security is a technical cybersecurity services firm headquartered in Chicago, IL. We are dedicated to improving our client’s security posture by providing Continuous Penetration Testing, Application Security, and Enterprise Training services. In addition to our professional cybersecurity service offerings, Evolve Security manages a

Staff Writer - Tech News & Trends

Built In
Chicago
5 days ago
+32
Hello, We’re Built In We unite companies and people around their shared passion for tech and the universal need for purpose. We’re looking for a Staff Writer We’re expanding our team of Staff Writers to produce compelling features for a sophisticated national audience in the tech sector and beyond. Some days might be spent reporting and writing a 2,000-word deep dive on the state of VR in healthcare, others researching the future of deep learning

Designer/Front End Developer

Pearachute
Chicago
6 days ago
Pearachute is the largest provider of family-friendly activities in the world, and we exist to help families spend more meaningful time together.   Our small team is expanding and we're bringing on a third member to our development team.  We're looking for either a Designer with a passion for UX and/or a front end developer who loves bringing beautiful designs to life.  If you're a unicorn and want to apply, that would be amazing.  But if you

Business Development Associate (Enterprise)

Evolve Security
Chicago
6 days ago
The Business Development Associate role is focused on building our sales pipeline with potential clients interested in improving their security posture. You are involved in the full sales cycle from prospecting, to quote generation, to assisting/negotiating contracts, and managing client expectations. This is a growth opportunity role, with the intention of growing sales and account team members as they mature in our process and demonstrate aptitude in the business development role.

User Interface Designer

Cappex
Chicago
6 days ago
+10
Our mission at Cappex is to help millions of high school students each year realize their dreams of discovering and getting into the right college for them. We get excited about converting a confusing, high-stress time in a student's life and turning it into a simple, organized, pursuit for the perfect fit. Cappex is growing and needs innovators like you to support our mission. Join our team today and help connect students to their dreams. We

DevOps Engineer, Intermediate

OneMain Financial
Chicago
6 days ago
+20
Programmatically create infrastructure in AWS, leveraging Autoscaling Groups, Security Groups, EBS, VPCs with Ansible. Ensure our systems are highly available and resilient. Enable our product development team to deliver new code daily through Continuous Integration and Deployment Pipelines. Protect our customer data with continuous security practices and monitoring.

Senior Writer

Built In
Chicago
6 days ago
+32
As a senior staff writer, you will be joining our Brand Studio team, which is composed of writers, editors, designers, strategists and UX experts collaborating each day to develop high-quality content in support of the tech and startup community. We are looking for someone who is a startup lovin’, analytical, tech-crazy writer with a fresh voice and style.

Director of Search Marketing

Wyzant
Chicago
6 days ago
We’re looking for an experienced strategist and leader to spearhead Wyzant’s data-driven SEO and SEM practices. This role requires deep search industry knowledge and thought leadership coupled with an obsessive focus on results. The Director of Search Marketing will be an owner in the truest sense, designing the strategy and executing it both with a small team of direct reports and by working collaboratively with Wyzant’s in-house product, technology and data teams. Wyzant relies heavily on business intelligence, analytics and A/B testing, as well as regular qualitative research. Our teams embrace a collaborative philosophy, but are still nimble enough to move quickly.

Senior Product Manager, Data Services

SpotHero
Chicago
1 week ago
+28
Build and evangelise a vision and strategy for our data, analytics, tools and data services. Translate that vision and strategy into a roadmap and prioritize features for highest impact and fastest time-to-market. Partner with other Product Managers to help them quantitatively measure success for products being developed. Glean insights about our users and sellers from qualitative and quantitative research which will inform future product decisions including establishing how data accuracy is measured and tested. Work with all stakeholders across the organization to identify and establish a process for data modeling, data exploration, and data visualization. Work with engineers to identify the optimal solutions to meet current and future strategic needs while keeping data vision and roadmap in mind. Drive the definition and governance of our master data to ensure consistency.

SEO Specialist

SpotHero
Chicago
1 week ago
+28
SpotHero is looking for a well balanced SEO Specialist who loves to get stuff done to join our Marketing team. You will work on cutting-edge SEO projects, app store optimization, creating impactful content and launching a product market-by-market across the country! Who we are: SpotHero is one of Chicago’s hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers

Associate Quality Assurance and Business Analyst

Figo Pet Insurance
Chicago
1 week ago
Figo was born in a Chicago-based Google tech hub. Passionate about changing how consumers view and interact with insurance, as well as holistically improving the life of pets, Figo developed the Figo Pet Cloud with today’s pet parent in mind: socially connected, on-the-go, and mobile-dependent. Combined with simple and affordable insurance plans, Figo delivers peace of mind to customers across America. The Figo team is dynamic and fast-paced, and

Full Stack Engineer

Built In
Chicago
1 week ago
+32
Full stack software engineers work both on the front and back ends of our platform. The tasks you will have will require you to visualize and work with the entire platform. We want to implement solidly-designed systems that function well and provide a beautiful experience for our users.

Senior Software Engineer

Wyzant
Chicago
1 week ago
As part of our team, you will join a group of experienced engineers developing web-based apps and services. Some of the things you will do include: Software development in Rails, Vue.js. Build, develop and deploy new features and enhancements. Collaborate with product and design leads in planning and delivery. Contribute to and help evolve our technologies to solve more data-intensive...

Paid Search Manager, SEM

Wyzant
Chicago
1 week ago
Wyzant is on a mission to make the world a better place by empowering people to teach and learn from one another. We help students of all ages accomplish their learning goals by providing them with 1-on-1 expert support on our industry-leading online platform. We’re looking for an experienced Paid Search Manager to lead the creation, execution, analysis, and optimization of our SEM initiatives. This role requires a data-driven self-starter who can run our current tactics, while also contributing to the strategy for driving paid search growth for the Wyzant brand. Wyzant relies heavily on business intelligence, analytics and A/B testing, as well as regular qualitative research. Our teams embrace a collaborative philosophy, but are still nimble enough to move quickly.

Talent Acquisition Director

Built In
Chicago
1 week ago
+32
Drive operational excellence and compliance and sets high recruitment standards. Own and implement innovative recruiting strategies that attract diverse, high-quality candidates. Responsible for the ongoing strategy and development of the employment brand. Work closely with all hiring managers on headcount planning and process. Develop varied ways to create talent pipelines, referral generation, events and sourcing campaigns. Identify and engage passive candidates through the use of our own websites, LinkedIn, Indeed and other contemporary search techniques. Create job postings, screen resumes, interview candidates, develop and negotiate offers. Use data and reporting to identify areas of improvement and make recommendations.

Full Stack Engineer

ParkWhiz
Chicago
1 week ago
+16
BS in CS or a related field, or 2+ years of experience. This is strictly required. Attendance in an accelerated bootcamp program, while useful, is not sufficient for this position. You're a quick learner, desire excellence, have attention to detail, and want to work with others who share these traits; We have a team of truly exceptional people, and expect the same from you. Exceptional communication. You won't (often) have somebody throwing neatly written user stories over the wall for you to blindly implement. You will need to talk to people, exchange emails, clarify requirements, etc. Proficiency with one or more backend scripting languages (Ruby, Python, Perl, PHP, etc). You stay up-to-date on best practices and community-recommended libraries and toolchains. Pride in your work. You strive to meaningfully contribute to an organization through amazing work.

Senior Engineer, Android

SpotHero
Chicago
1 week ago
+28
SpotHero is looking for a Senior Android Engineer who is excited to lead our merry band of Android fans into new territory. We need someone who can balance pushing the envelope on the New Hotness with stability, who’s ready to work with our backend and design teams to make the user’s experience buttery smooth, and who’s ready to help the rest of our Android team continue to learn and grow. If you’re an active user of SpotHero, we’d love to hear your feedback on the app, too!

Senior Data Scientist

SpotHero
Chicago
1 week ago
+28
Collaborate with team members across the business (engineering, product, design, marketing) to define and implement creative solutions for experiments and analysis that will exponentially grow our business. Work with product and marketing to analyze behavioral patterns and ideate on strategies for increasing new customers and overall customer retention. Act as a key contributor across the organization by clearly articulating data-driven recommendations and insights quickly and concisely. Be part of a cross-functional squad that includes infrastructure and data engineers. Work with the VP of Engineering and others to help define and refine the data strategy and roadmap for 2018/2019. Dig in and understand our products and how our customers use them via analysis of large heterogeneous data sets. Design and build data visualizations and dashboards used across the business.

Senior Engineer, Data

SpotHero
Chicago
1 week ago
+28
SpotHero is seeking a Senior Engineer be part of the team building our data platform. The team owns the solution to help us scale out to build a future where the SpotHero platform surfaces real time parking inventory across the United States for millions of customers. SpotHero is a fast-growing market leader disrupting the mobility space. Drivers across the nation use the SpotHero mobile app, website, and connected car integrations to reserve convenient, affordable parking. Parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

Senior Product Manager

SpotHero
Chicago
1 week ago
+28
SpotHero is seeking a “dyed in the wool” analytics-driven Senior Product Manager who will be foundational in building out new Products. We marry the craft of User Research, both qualitative and quantitative, with amazing fast paced execution to form the best Product & Design team around. Our product management team solves incredibly hard problems each and every day to create an experience for our customers that strives to be nothing short of

Marketing Associate - PR

Livongo Health
Chicago
1 week ago
Marketing Associate, PR Why Join Livongo? Our Work Truly Matters:  135 million Americans are suffering from chronic conditions. The associated costs are astronomical. Patients feel helpless, overwhelmed and confused. The healthcare industry is desperate for change and Livongo is leading the revolution with Applied Health Signals™.We’re the first company to reinvent the healthcare experience for people with chronic conditions by turning large

Corporate Communications Specialist

Vivid Seats
Chicago
1 week ago
+41
The Opportunity Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- which is why we continue to grow year over year. Working at Vivid Seats provides an opportunity to scale our best in class platform, allowing our fans to sit closer and see more. At Vivid Seats, you will have the opportunity to work with the flexibility and speed of a startup; while operating at

Account Executive

Packback
Chicago
1 week ago
Account Executive (Strategy Consultant)   What does Packback do? Packback exists to awaken and fuel the fearless, relentless curiosity in every student. We are a social learning platform powered by a proprietary A.I. that college professors use to help their students fall in love with the subject matter, drive personalized learning, and most importantly, quantify and improve critical thinking skills. What YOU will do: We're looking for an

Customer Experience Manager (Sales/Account Management)

Packback
Chicago
1 week ago
What does Packback do? Packback exists to awaken and fuel lifelong curiosity in every student. Packback is a higher education technology Company, offering a social learning platform powered by artificial intelligence that is used by college professors to help their students fall in love with the subject matter, drive personalized learning, and most importantly - quantify and improve critical thinking ability.   Who YOU are and what YOU will do:

Customer Success Manager

Built In
Chicago
1 week ago
+32
Partner with the AM to execute on the operational and product utilization related goals of the Customer. Create Success Plan by providing user-focused training, onboarding, and engagement. Partner with the AM on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk. Work cross functionally with other departments in the company like content writers, event managers, project managers, product team, etc to ensure delivery of customer objectives. Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Identify and provide product education and ongoing onboarding needs through analysis of engagement metrics and drive best practices. Expedite technical and purchase-related escalations. Act as a trusted advisor to the end users and key stakeholders to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Maintain an understanding of Built In products and tech industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs. Host regional and segment specific webinar series for end-users to ensure customers are provided with additional education to fully optimize use of Built In Products.

Writer (Temporary)

Built In
Chicago
1 week ago
+32
As a temporary writer, you will be joining our Brand Studio team for a three-month period. Our Brand Studio is composed of writers, editors, designers, strategists and UX experts collaborating each day to develop high-quality content in support of the tech and startup community. We are looking for someone who is a startup lovin’, analytical, tech-crazy writer with a fresh voice and style.

Business Intelligence Analyst

OneMain Financial
Chicago
2 weeks ago
+20
We are looking for a Business Intelligence Analyst to join our expanding Digital Analytics team. We're swimming in data, and are looking for curious data-minded individuals to build management reports and dashboards, design data models, and identify opportunities to use data and analytics to improve operational performance.

Marketing Data Analyst

Brad's Deals
Chicago
2 weeks ago
+26
People are at the core of Brad’s Deals. We think happy people make the coolest websites, so we do our best to make Brad’s Deals office a happy place. We are committed to helping consumers get the upper hand by putting them on the right side of every bargain. In this role you will be at the core of our business: leveraging meaningful data in order to understand trends in our business and drive opportunities.  We are seeking a Marketing Data

Sales Analytics Manager

SpotHero
Chicago
2 weeks ago
+28
SpotHero is looking for a Sales Analytics Manager to join our team. While you develop strong partnerships with internal business stakeholders, you and your team will be providing the critical data analysis needed to help drive strategic and tactical decisions that impact overall business performance. You will also serve as architect for all buildouts in our BI tool and act as a liaison between the Analytics department and the Data Engineering squad. This is a highly visible role that can significantly contribute to the acceleration of profitable growth for the company.

Fraud Agent

Vivid Seats
Chicago
2 weeks ago
+41
Proactively examine and review transaction data for suspicious activity and possible fraud. Verify required documentation and assist customer service representatives with questions or issues regarding potentially fraudulent orders. Utilize various tools to gather, analyze, and interpret data from several sources including transactions, authorizations, and financial data. Conduct extensive research to validate online purchases and determine effective ways to resolve charge-backs and disputes. Respond to phone calls from financial institutions in an effort to mitigate potential charge-backs.

Sales Coordinator

AMOpportunities Inc.
Chicago
2 weeks ago
AMOpportunities is on-demand clinical training for healthcare trainees. We are an online platform that connects international students to required US clinical experience. We are now taking the company from professional services to education, building an academic operations unit. We are a startup located in River North. Our innovative services allow trainees to confidently search, apply, and attend the experience they need. Such rotations are

Education Development Coordinator

AMOpportunities Inc.
Chicago
2 weeks ago
AMOpportunities is on-demand clinical training for healthcare trainees. We are an online platform that connects international students to required US clinical experience. We are now taking the company from professional services to education, building an academic operations unit. We are a startup of over 20 employees located in River North. Our innovative services allow trainees to confidently search, apply, and attend the experience they need.

Data Engineer

Brad's Deals
Chicago
2 weeks ago
+26
We are looking for talented, passionate Data Engineer with the skill and desire to contribute to our team.  In simplest terms, you'll be building the foundation upon which we grow our business. If you have experience working to extract knowledge and actionable information from multiple data sources, then we would love to talk with you.   If you are the type of person who comes to work every day expecting to learn, contribute, teach, and have

Full-Stack, Mid-Senior to Senior Developer

dough
Chicago
2 weeks ago
Ruby, Ruby on Rails, JS, Coffeescript, ECMA 6, HTML5, EmberJS/Ember-CLI, Objective-C iOS, Android/Java, Java, Unix/Linux, Git, PostgreSQL, MongoDB, Apollo MQ, BrightScript, Amazon AWS. Smart, Experienced, Pragmatic, Works well in small teams as well as alone, Good Troubleshooter, Good Architectural skills. CS degree required with 4 years minimum experience.

Account Executive

SpotHero
Chicago
2 weeks ago
+28
SpotHero is looking for an Account Executive to nurture and grow our most important business relationships. You will produce and align the perfect parking supply with consumer demand in our Events vertical; you are a sales/account management hybrid and are one of the key drivers to our company’s success. This is a game changing opportunity where you'll have the chance to take on leadership responsibilities, define company best practices, navigate our growth into new markets, and make a real impact that the whole organization will see and feel on a daily basis.

FP&A Manager

BenchPrep
Chicago
2 weeks ago
+21
BenchPrep is looking for a talented FP&A Manager to join our growing team! As we grow, we need data-driven insights and critical thinking to support and drive business and strategy decisions. We are looking for a strategic thinker with deep analytical and problem solving skills. Reporting to the Director of Finance, the Financial Planning & Analysis Manager will be responsible for identifying opportunities, structuring and executing analysis, and reporting back key insights and recommendations. This could range from diving into opportunities to improve our cost structure, to researching and vetting potential partners and acquisitions, to modeling the impact of new features and businesses.

Senior Implementation Manager

BenchPrep
Chicago
2 weeks ago
+21
Manage a portfolio of solutions (implementations) of varying complexities in different life cycles across different customers. Accountable for the strategy, documentation, delivery and launch of each solution. Responsible for project planning, project communications and risk mitigation. Work closely with internal teams throughout the project lifecycle (including discovery, planning, documentation, delivery and launch). Stay extremely well informed about our platform solution, product roadmap and internal resources/processes. Maintain an open and honest line of communication with customers and internal project stakeholders. Participate in testing for quality assurance and user acceptance.

SaaS Sales Representative

Faria Education Group
Chicago
2 weeks ago
+14
  Faria was founded in 2006 to transition schools from paper onto a curriculum-focused learning platform. Today, Faria powers curriculum for over 8,000 schools & districts and 3 million students with a suite of 3 services. Faria’s multi-disciplinary team of 136 operates globally, across 8 offices. We are looking for an energetic, persistent go-getter with at least 2 years prior sales experience to join the Chicago office in a full time sales

Corporate Recruiter

Vivid Seats
Chicago
2 weeks ago
+41
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter. The importance of them is expanding rapidly as the industry continues to grow year over year. Working at Vivid Seats provides an opportunity to scale our best in class platform, allowing our fans to sit closer and see more.At Vivid Seats, you will have the opportunity to work with the flexibility and the speed of

VP of Product Management

BenchPrep
Chicago
2 weeks ago
+21
BenchPrep is looking for a Vice President of Product Management responsible for building and leading the product management team, conducting market research, refining product go-to-market strategy, providing a compelling vision of the product, addressing product and business needs to help progress the strategy into tactical, cost-effective and feasible programs! Reporting to our Chief Operations Officer, you’ll have the opportunity to enable the world's leading education and training companies to deliver best-in-class digital learning programs. In this role, you will drive our vision to help millions of learners learn better and faster.

Customer Support Specialist

Vivid Seats
Chicago
2 weeks ago
+41
As a Customer Support Specialist, you have the opportunity to engage with hundreds of customers over a shared passion for live events. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates. You will be on the front lines of representing the Vivid Seats brand, helping to ensure that our fans get the right seats at the right price. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them. You will wake up every day motivated to provide the best ticket experience in the industry, knowing that you are contributing to success of the organization while also helping to create the memories that will last a lifetime.

Director of Customer Success & Analytics

Virgil Holdings Inc.
Chicago
3 weeks ago
+27
Virgil is seeking a Director of Customer Success who will define, create and execute innovative strategies that deliver a consistent and world-class service experience for our customers. In this role you will deliver best-in-class online support, monitor, and advise upon in-product service experience, manage client integrations, and provide effective customer learning/training programs. This position requires the person to be extremely data

Emotional intelligence edTech startup internship (multiple positions)

STRUT Learning
Chicago
3 weeks ago
In just 12 years, by 2030, 50% of school-aged children will be failing or not enrolled in schools.  Education is the biggest human rights / civil rights issue of this generation.  We are optimizing learning for the individual by focusing on a child’s emotional intelligence through technology that increases all levels of learning. Overview                                                                                                             

Order Fulfillment Associate (Nights and Weekends)

Vivid Seats
Chicago
3 weeks ago
+41
As an Order Fulfillment Associate, you will act as a liaison between ticket buyers and ticket sellers after a customer has placed an order for tickets through the Vivid Seats exchange. You will monitor open orders, intervening as necessary to correct problems and ensure that customers receive appropriate valid and authentic tickets in time for their event. The ideal candidate will draw on industry knowledge, experience and critical thinking to proactively identify potential order issues and find solutions to problems. Order Fulfillment is a cornerstone to our entire company and a platform for learning the ins and outs of the entire industry. If you are looking for a a full-time, salaried, entry level position with growth opportunity, this position is for you. 

Senior Data Analyst

Edovo
Chicago
3 weeks ago
+25
In close collaboration with the CTO define, plan, and execute data strategy for the entire organization.   Work cross-functionally to define the data pipeline including: identifying and defining data elements to be collected. Data preparation including defining the data structure in the analytics store, data cleaning, and data validation Working closely with executive leaders to prepare analytics and visualizations necessary to support each department’s goals. Ensuring the business has a clear understanding of the value of the data provided through rigorous statistical analysis and clear communication.  

Editor

Veritas Health, LLC
North Suburbs
3 weeks ago
In the role of Editor, you will be expected to carry out key responsibilities and duties centering on drafting and editing peer reviewed articles and blogs for our network of patient education websites, as well as other types of content as needed. In addition, you will be expected to be a persistent and detail oriented professional who excels at research and successfully translates a large quantity of technical information into succinct, engaging writing for our patient audiences.

Demand Generation Manager

BenchPrep
Chicago
3 weeks ago
+21
We are looking for a Demand Generation Manager who is prepared to roll up their sleeves to drive demand through marketing automation and digital marketing activities. Reporting into the Director of Marketing, this role will have an immediate and visible impact on increasing the pipeline and joins at an exciting time of rapid company growth. The ideal candidate should have hands-on demand generation and marketing automation experience (including end-to-end lead nurturing and scoring) at a B2B software company, be a creative thinker who is results-driven, thrives on leading the process from beginning to end, and loves working with sales teams.

Order Fulfillment Associate

Vivid Seats
Chicago
3 weeks ago
+41
As an Order Fulfillment Associate, you will act as a liaison between ticket buyers and ticket sellers after a customer has placed an order for tickets through the Vivid Seats exchange. You will monitor open orders, intervening as necessary to correct problems and ensure that customers receive appropriate valid and authentic tickets in time for their event. The ideal candidate will draw on industry knowledge, experience and critical thinking to proactively identify potential order issues and find solutions to problems. Order Fulfillment is a cornerstone to our entire company and a platform for learning the ins and outs of the entire industry. If you are looking for a a full-time, salaried, entry level position with growth opportunity, this position is for you.  

Quality Engineer

Vivid Seats
Chicago
3 weeks ago
+41
As a Quality Engineer you'll champion quality for our platform and products to provide the best possible ticket purchasing experience for our millions of users. By acquiring an intimate understanding of our products and how our customers use them, you'll partner cross functionally to apply maximum coverage for our applications.

Compensation Analyst

Vivid Seats
Chicago
3 weeks ago
+41
As a Compensation Analyst, you will be an integral member of the Compensation team, helping to ensure our compensation programs function effectively and recommending process improvements. This individual will work closely with the HR team, Recruiting, and line managers to solve compensation-related business problems. In this role you will assist in the administration and management of compensation programs within Vivid Seats. This includes conducting job evaluations and making compensation recommendations, leading the completion of compensation survey submissions, and participating in cross-functional projects within HR. In addition to these core duties, you will also support reporting, communication, and documentation for the team. This role offers the opportunity to have ownership, autonomy, and help set the direction of compensation here at Vivid Seats!

Engineering Manager

Vivid Seats
Chicago
3 weeks ago
+41
As an Engineering Manager, you'll lead a highly skilled, cross-functional engineering team to deliver product features that will have a direct impact on achieving our business objectives. You'll be responsible for making sure that the applications you own continue to scale with our business and adhere to technical best practices and organizational standards. You'll work with business stakeholders and product owners to plan and deliver the software that guides fans to their favorite live events. In addition to leading the team in day-to-day execution, you will play a role in hiring new engineers as well as carrying out performance management, coaching, and delivering feedback.

Director - Product Management

Vivid Seats
Chicago
3 weeks ago
+41
As Director, Product Management, you will report directly into the Vice President of Product and User Experience and have a team of Product Managers across multiple business lines reporting directly to you. Therefore, joy in growing and developing a team is a must. You will bring your track record of successful execution and product strategy to our fast-paced Agile environment. You will quickly assess situations and make recommendations for key decisions. You will also be responsible for ensuring all teams are aligned on priorities as well as communicating out to the broader organization on those priorities. Above all, you will spend your days obsessed with our users, viewing every decision through hyper customer centricity lenses and ensuring that we champion to the best decision

Director of Program Management

Vivid Seats
Chicago
3 weeks ago
+41
As the Director of Program Management, you will report directly to the Vice President of Product and User Experience and be responsible for growing the first program management team at Vivid Seats. In your first few months at Vivid Seats you will hire, train, and lead a small team of Project Managers reporting directly to you. You will leverage your track record of successful execution and program management to introduce best practices to our fast-paced environment. You will quickly assess situations and make recommendations for key decisions and will be responsible for ensuring all teams are aligned on priorities as well as communicating out to the broader organization on those priorities. Your main responsibility of shepherding ideas into actionable plans and delivering results will require you to align resourcing, assess risk and feasibility, establish and cultivate processes, generate timelines, estimate costs and effort, remove blockers, and provide information on initiatives to senior leadership. The types of initiatives in the program management office portfolio can span from security to call center operations to marketing to product development centered initiatives. This is a unique opportunity to create something that does not exist and fill a meaningful organizational gap, while delivering high impact along the way.

Software Engineer II

Vivid Seats
Chicago
3 weeks ago
+41
As a Software Engineer II you'll make highly visible enhancements to our platform by maintaining and building new features across our Core Java applications. Our teams work with a variety of applications that enable our ability to sell tickets, manage inventory, support our internal users, and provide a great customer experience from the website to the box office. Our Engineering department is made up of cross functional Agile development teams that deploy to AWS production environments on demand, multiple times a day. You'll tackle some of the most difficult challenges scaling an ecommerce marketplace by developing creative and intuitive features that maximize value and efficiency across the organization. You'll partner with a team of Product Owners, Quality Engineers, User Experience Designers and Developers to deliver exceptional software, showcasing your work at the end each 2-week sprint cycle. Our development teams are committed to good design patterns, testable code, innovation, feedback, and always putting our customers first. 

Corporate Development Analyst

Vivid Seats
Chicago
3 weeks ago
+41
As the Corporate Development Analyst you will be able to shape the Vivid Seats vision while also getting a strong foundation in how the day-today business run. Reporting to the VP of Strategy & Corporate Development, you'll be responsible for the full range of corporate development activities: modeling pro forma financials; dissecting business metrics; and leading due diligence processes. Further, you will partner closely with senior leaders and stakeholders to develop the plan and lead the execution across the organization to manage all stages of the corporate development lifecycle. The right candidate has a passion for tackling hard problems and thinking critically, with a roll-up-your-sleeves attitude and a strong work ethic.

Graphic Designer

RedShelf
Chicago
3 weeks ago
+22
Founded in 2012 and recently named one of the nation’s fastest-growing private businesses by Inc. Magazine, RedShelf is a Chicago-based EdTech company helping to make education both more affordable and more effective by replacing yesterday’s pricey print publications with today’s more dynamic yet far less expensive digital content. Partnering with more than 400+ publishers and 640+ campuses nationwide, we offer leading-edge digital course

Sr Product Manager

RedShelf
Chicago
3 weeks ago
+22
Founded in 2012 and recently named one of the nation’s fastest-growing private businesses by Inc. Magazine, RedShelf is a Chicago-based EdTech company helping to make education both more affordable and more effective by replacing yesterday’s pricey print publications with today’s more dynamic yet far less expensive digital content. Partnering with more than 400+ publishers and 640+ campuses nationwide, we offer leading-edge digital course