Kapow Careers in Chicago
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Sales Executive/Account Manager, Kapow

Cvent | Kapow
Chicago
22 hours ago
+25
Kapow, a Cvent company, is hiring several Sales Executives/Account Managers to support continued high growth in 2019. In this role, you will be assigned a territory and tasked with prospecting and closing transactions with new accounts, growing share of wallet with existing Kapow accounts, and supporting customer adoption activities in consultation with our client services team.

Account Manager, Enterprise Solutions

Cvent | Kapow
Chicago
22 hours ago
+25
In this role, you will be charged with identifying and closing sales opportunities with the clients you manage. This includes contract renewals, up-sells, and cross-sells. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives.

Sales Executive, Enterprise Solutions

Cvent | Kapow
Chicago
2 days ago
+25
Cvent's Enterprise Sales Team is growing and is seeking Sales Executives to join our team. Your primary responsibility will be to develop and close new logos. You will carry a new-booked business quota, and will be required to demonstrate solution-selling skills. Additional responsibilities include effective management of your Sales Development Representative to ensure prospects turn into actual customers, as well as collaboration with Account Managers to expand existing accounts. 

Lead Application (Product) Security Engineer

Cvent | Kapow
Chicago
3 days ago
+25
Cvent's Information Security team is rapidly growing and seeks a Lead / Senior Application Security Engineer focused on driving and owning our application security programs with the Cvent product and development teams. This person will be conducting regular security reviews (e.g. threat modeling, SAST, DAST), working closely with our internal product and development teams to ensure timely resolution of found security gaps, and providing security assurance to our external clients. This position requires both strong technical and communication skills, with experience in finding and advising on fixes for application security vulnerabilities, and excellent oral and written communication skills to coherently relay security information to both business clients and technical audiences. This person must be able to handle multiple deadlines and high priority issues at the same time, be able to adapt quickly against shifting priorities, and drive security resolution in a fast-paced and high-profile technology landscape.

Site Reliability Engineer (R&D- Senior to Architect)

Cvent | Kapow
Chicago
5 days ago
+25
Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations. Tackle complex development, automation and business process problems. Champion Cvent standards and best practices. Ensure the scalability, performance, and resilience of our suite of products. Work with the development and product team of a new application to establish the right monitoring and alerting strategy. Work with a new acquisition's DevOps team to cross-pollinate best practices, educate and close gaps in Cvent standards. Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions. Help a dev team working on a legacy code base to realize zero-down-time deployments.  Give back by working on and contributing to Open Source projects: https://github.com/cvent Automate all the things!

Technical Project Manager, Enterprise Events

Cvent | Kapow
Chicago
1 week ago
+25
Serve as a point of contact for the customer on a single or multiple large scale events. Act as the point of contact in managing all planning and onsite aspects of the event through heavy engagement with the customer. Directly support and consult with customers on how to best leverage Cvent's Enterprise Event onsite solution functionality. Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials. Work with strategic partners to ensure successful delivery of hardware and supplies onsite. Troubleshoot potential issues to ensure the customer's success at their event. Manage several concurrent projects of differing sizes and complexity. Help develop and improve upon internal processes specific to managing Enterprise Event projects. Identify and define product improvements and enhancements as they pertain to client needs and overall deployment. Configure event specific technology prior to and onsite at event. Work onsite at events to ensure success.

Sales Executive, Event Solutions

Cvent | Kapow
Chicago
1 week ago
+25
Develop and actively pursue list of targeted Key Accounts by creating individual plans of action to penetrate these accounts. Call on and develop relationships with new prospects in an effort to meet and exceed individual and department revenue expectations. Present products and services to new corporate accounts. Exceed established new business revenue targets for software sales. Accurately forecast sales opportunities via pipeline report. Effectively and accurately manage personal revenue pipeline to maximize all new business opportunities Monitor and report sales activity within the system. Work with Account Management and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization. Ensure relationships with key decision-makers for accounts that will provide new business are continuously developed and relationships are strengthened and grown.

Senior Software Engineer (Ruby, react.js, AWS)

Cvent | Kapow
Chicago
1 week ago
+25
Developing features for the Kapow platform using Ruby/Rails, Git and MySQL. Writing Javascript using React, Webpack, NPM, Yarn and related libraries. Building API's. Using source version control tools. Doing cloud based deployments. Working in 2-week sprints and you'll be participating in all Scrum activities. Designing and architecting software features. Enjoying one of the top-rated office spaces in Chicago!

Customer Retention Manager

Cvent | Kapow
Chicago
1 week ago
+25
Assist in identifying problem accounts, work cross-functionally with a team of Account Managers to mitigate the risk of cancellation or future disservice and serve as a point of contact for the customer if they, or the Account Manager, requests escalation internally. Improve the retention rate for Cvent's existing customer base and thus increase revenue impact across Cvent Products. This includes remediating assigned at-risk accounts as well as identifying new revenue generating opportunities within at-risk accounts, when appropriate and relevant. Advise the assigned Account Manager on suggested remediation and next steps and/or work directly with the customer toward a resolution, if appropriate. Customer Retention Managers are expected to develop a complete and unbiased understanding of the escalated account situation and work with the relevant teams to find a solution. Manage the data collected through the At-Risk Account (ARA) program and be prepared to present key feedback to Cvent leadership and department leads. Help coordinate and then ensure consistency across the various teams in terms of policies and processes for handling at-risk customer interaction and escalations.

Senior Client Success Advisor, Business Travel/Transient

Cvent | Kapow
Chicago
1 week ago
+25
Sr Client Success Advisors serve our clients by guiding the customer's journey in mastering Cvent's software. In this role, you will be responsible for exercising expert-level product knowledge of the Business Transient/Travel product to ensure our clients are able to realize the full benefits of that product. Client Success Advisors will work with an assigned portfolio of customer and spend 70 percent of the day consulting with key contacts moving through various stages of their customer experience. Product review webinars, conducting training sessions and best practice strategy meetings are among the other weekly activities.

Senior Software Engineer

Kapow | Cvent
Chicago
3 weeks ago
+25
Developing features for the Kapow platform on a Mac using Ruby on Rails with MySQL backend. Writing Javascript ES6 using React, Webpack, NPM, Yarn and related libraries. Building API’s. Using source version control tools with multi-branch management . Collaborative code reviews with programming peers. Doing cloud based deployments. Working in 2-week sprints and you’ll be participating in all Scrum activities. Designing and architecting software features. Enjoying one of the top rated office spaces in Chicago!