Jobs at FourKites, Inc.
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Senior Director, Information Security

FourKites, Inc.
Chicago
5 hours ago
+27
As FourKites’ first Senior Director, Information Security, you will be responsible for establishing and maintaining an enterprise-wide and globally oriented information security program to ensure that our information assets are adequately protected. Reporting directly to our Chief Technology Officer, you will create strategy, policies and frameworks as they relate to application security (SAP, SalesForce and any other SaaS based products) and infrastructure security (phone, CPU, Azure Cloud).

Documentation Specialist

FourKites, Inc.
Chicago
1 day ago
+27
You are a great match for the team if you enjoy helping our customers by creating articles published for self-service, have the ability to explain complex technical information in ways that customers can easily understand, and have an eye for detail. We’re looking for someone who demonstrates a special talent for understanding what our customers need from self-service content and who is thoughtful in considering what internal knowledge would be best shared with customers to improve their overall experience of FourKites. If you’d like to be an integral part in laying the foundation for the brand new community aspect of FourKites, then this role is for you!

Customer Success Manager

FourKites, Inc.
Chicago
1 day ago
+27
FourKites Customer Success Manager is responsible for owning the overall customer relationship with assigned accounts. Your goal is to provide the best customer management and business consultancy skills around. You are responsible for retaining a book of customers and partnering with Sales to expand the customer partnership. We want our customers to come for us best practices and it is up to you to help customers prove out ROI and create raving fans that want to expand their partnership with FourKites.

Staff Accountant

FourKites, Inc.
Chicago
1 day ago
+27
One of Chicago's fastest growing tech startups is looking for a Staff Accountant to join the Finance team at FourKites, directly reporting to the Corporate Controller. The Staff Accountant will support general accounting functions including month-end close, preparation of journal entries, and reconciliation of balance sheet accounts. This new team member will be a self-starter, nimble in an ever-changing environment and able to learn and to

Manager, Go-to-Market & Product Strategy

FourKites, Inc.
Chicago
1 day ago
+27
As a Manager, Go-to-Market & Product Strategy with FourKites, you will be responsible for launching new features, products and offers regionally and globally. You will work hand-in-hand with product management and solutions marketing to ensure that internal teams are prepared to support and drive adoption of new releases. This key player will partner effectively with Operations, Marketing, Sales, Customer Success and Finance, and be comfortable

VP, Cloud & Technical Operations

FourKites, Inc.
Chicago
3 days ago
+27
The position requires an experienced technology professional with the right mix of relevant experience and roll up your sleeves attitude, an ability to flex between strategic and tactical, outstanding verbal and written communication skills, and a high level of energy and passion to get things done and thrive in a fast-paced, team-oriented product development environment. They will be an operations leader who embodies FourKites’ leadership principles of leading by example, communicating openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively.

Vice President, Global People

FourKites, Inc.
Chicago
5 days ago
+27
FourKites is currently looking to add a VP of Global People to lead our Global people and HR function. This is a foundational role for our fast growing company. As the VP, Global Talent, you will be tasked with building core HR functions; including learning and development, talent acquisition, diversity & inclusion, employee engagement, compensation & culture-building. Reporting directly to the President, you will be a member of our leadership team and play a pivotal role in our growth at FourKites.

Customer Integration Consultant

FourKites, Inc.
Chicago
1 week ago
+27
Customer-facing technical project lead, working directly with customer’s business and technical contacts during all phases of project lifecycle. Lead customer-facing technical design discussions, gathering client requirements and mapping them into a solution for deployment. Responsible for the successful execution of the integration workstream on implementation projects with new and existing customers. Drive best practice recommendations around setup of integrations and data transmission. Document customer’s integration requirements and be able to translate details between business users and Engineering. Lead integration testing effort in partnership with customer. Partner with Implementation lead to proactively raise and mitigate workstream risks. Scope technical work for integration engineering team, prioritizing projects and ensuring key requirements are provided up front. Active participant in growing best practice offerings, develop documentation and sharing knowledge with internal and customer teams.

Solution Marketing Manager

FourKites, Inc.
Chicago
2 weeks ago
+27
The Solution Marketing Manager is a primary advocate for the feature set and benefits of our solutions, and is instrumental in crafting the strategy around the messaging and marketing for the product line. This role works closely with Product, Sales, and other Marketing team members to deliver messaging, content, and tools that drive revenue. The ideal candidate has experience in the Supply Chain space, with an understanding of our buyers and their needs. This role excels in understanding customer-centric and market-based requirements and how they pertain to FourKites’s solutions.

Operations Associate

FourKites, Inc.
Chicago
2 weeks ago
+27
Onboarding carriers to our platform - sending and receiving files, using creativity to solve unique and changing problems, and setting up integrations. Participate in customer and carrier calls, taking notes and setting follow-up tasks and action items. Provide weekly updates on onboarding progress. Maintain accurate records in the CRM. Work cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve our product. Complete strategic projects as assigned.

Implementation Manager

FourKites, Inc.
Chicago
2 weeks ago
+27
The FourKites platform offers a unique approach to tracking freight and managing exceptions - it connects to ELD/GPS devices already installed in trucks to provide reliable location updates in real-time. The Implementation process is one of the most critical phases in a client’s lifecycle. The Implementation Manager is the face and voice of each new client account, responsible for managing simultaneous Implementations in flight.

Sales Development Representative

FourKites, Inc.
Chicago
2 weeks ago
+27
About the Role FourKites is hiring a Sales Development Representative to join our rapidly growing Sales team! The ideal candidate will be tenacious, with a tremendous work ethic and a Hunter sales mentality. You’ll be working hand-in-hand with Marketing and Field Sales to deliver a world-class customer experience. Our SDRs are an integral part of our success story and they have fun doing it. We’re looking for results oriented individuals who

Product Manager, Market Research

FourKites, Inc.
Chicago
3 weeks ago
+27
FourKites is looking for an experienced, innovative and strategic thinker to join our product management team, primarily focused on researching and understanding customer processes, systems, data elements and overall pain points in the supply chain function. This role will be responsible for defining key requirements for Enterprise customers interacting with the FourKites’ Insights product line. This person will help drive the product roadmap through the discovery of true market / customer insights and identify opportunities to use innovative, analytics technologies to solve real-world problems. We are seeking an individual who is passionate about building powerful relationships with users so they can understand the ins and outs of their current responsibilities, struggles and potential value drivers.

Director, Customer Success

FourKites, Inc.
Chicago
3 weeks ago
+27
As a Director of Customer Success, you will lead a team and be responsible for a dedicated customer base, guiding them along a path to achieve their business outcomes while orchestrating resources across FourKites and the customer to accelerate the success and expansion of FourKites. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, and leading and inspiring a team.

Product Support Associate

FourKites, Inc.
Chicago
3 weeks ago
+27
Provide high quality support via phone, email and chat, helping our customers troubleshoot and resolve any issues that arise. Become a product expert - you will be the go-to resource for understanding how our product works. Identify and recommend process improvements to deliver the highest level of customer satisfaction. Partner with our engineering team to find and fix bugs before they impact our customers. Proactively provide feedback to our product team about product improvement opportunities. Work in coordination with the sales and operations teams to provide product-based support. Follow standard procedures for proper and timely escalation of unresolved issues to the appropriate internal teams. Educate and support all internal users by passing on product knowledge so that users become less reliant on support. Provide product training & demos to internal and external customers.

Analyst, Business Operations & Analytics

FourKites, Inc.
Chicago
3 weeks ago
+27
FourKites is looking to add an Analyst to our Business Operations & Analytics Team. The ideal candidate will be eager to learn and business-oriented, as they will focus on ensuring all parts of the organization have the data needed for tactical and strategic decision making. This role will be technical in nature but will have exposure to all parts of the business, including working with key stakeholders within Operations, Finance, Sales, Product,