McDonald's Careers in Chicago
64

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Tap to close

Director, Strategic Communications

McDonald's Technology
Chicago
16 hours ago
+26
As Director, Strategic Communications you will be responsible for building and executing communications strategies for key enterprise initiatives to drive awareness for McDonald’s business strategy and reputation narrative. The ideal candidate has experience establishing and achieving communications objectives that directly support business outcomes and leading multi-channel communications programming from concept to completion. This role will also provide coaching, mentoring and hands-on communications support to key partners as they execute plans.

Supervisor, Customer Data Strategy

McDonald's Technology
Chicago
16 hours ago
+26
Recently, McDonald’s formed a new dedicated division within the US Marketing organization - Customer Data Strategy, Technology and Marketing Science - to ensure we are laser-focused on improving the value of these data assets and our marketing ecosystem across the organization. The goal of the Supervisor, Customer Data Activation, specifically, is to support the Manager, Customer Data Activation and the wider Customer Data Science team by bridging customer data to activation endpoints to drive profitable digital guest counts. Our guiding principle is to drive towards a rich, personalized experience for our customers across all of our digital channels (Mobile App, Web, Kiosk, Digital Menu Boards, CRM) and to improve the return and efficiency of our marketing investments wherever and whenever possible.

Manager- Human Capital Management Technology Solutions

McDonald's Technology
Chicago
16 hours ago
+26
Assess McDonald’s Human Capital Management technology landscape to ensure it meets current and future requirements. Partner with various business and technology colleagues to define and maintain an HCM technology strategy and roadmap. Advise and support large, strategic HCM technology initiatives. Develop an agile and analytics-driven work environment.

Data Scientist

McDonald's Technology
Chicago
16 hours ago
+26
McDonald’s is looking to hire a Data Scientist who has a deep understanding of Advanced Analytics and Big Data. The role will include work on descriptive analytics, but will be more focused on building predictive/prescriptive models that can be deployed into production. A successful Data Scientist has shown experience in managing projects and leading others to high impact timely results. You will communicate analyses and recommendations to cross-functional partners and decision makers. The position requires someone that seeks to supplement their skills through the use of project experience, self-study, and ongoing training.

Communications Director, Digital and Social

McDonald's Technology
Chicago
16 hours ago
+26
Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. The Communications Director, Digital and Social owns and activates McDonald’s digital and social strategy across the brand’s global owned channels. With an emphasis on how our narrative enhances reputation to ultimately accelerate business growth, the incumbent will be the digital and social media expert. S/he will use data to manage the Brand’s global digital footprint, driving awareness and conversation in a world where campaigns and messages come to life across a myriad of digital media.

Global Technology Desktop Services Senior Manager

McDonald's Technology
Chicago
16 hours ago
+26
The Desktop Services Manager will oversee the global desktop environments, including Windows desktops, Mac, and Citrix virtual desktop environments. The Desktop Services Manager will interface daily with global markets, multiple suppliers, as well as other Global Technology teams to consistently deliver world-class desktop services. This role requires someone who is outgoing, has excellent communications skills, enjoys working as part of a team, can successfully multi-task, and excels in a fast-paced complex environment.

US Quality Systems Manager (Poultry, Eggs, and Fish)

McDonald's Technology
Chicago
16 hours ago
+26
This position focuses on quality systems and food safety in the Poultry, Eggs and Fish categories in U.S. Supply Chain (SCM), Quality Systems Team (QS). This individual provides proactive leadership in the development and implementation of the quality vision, infrastructure and systems needed to protect and enhance brand McDonald’s relative to product quality, consistency, conformance to standards, food safety, regulatory and emerging issues. In addition, this position serves as a technical expert to advise and support internal/external safety and quality brand-related initiatives.

Counsel - Privacy and Information Governance

McDonald's Technology
Chicago
16 hours ago
+26
We are seeking a privacy attorney to join McDonald’s Corporation’s Privacy and Information Governance practice group. This Privacy Counsel role will provide support in the management of data privacy and information governance with applicable legal, regulatory, industry and organizational requirements in relation to US and global initiatives.

Senior Product Manager, Restaurant Technology

McDonald's Technology
Chicago
16 hours ago
+26
The Global Digital Senior Product Manager for Restaurant Technology will be responsible for the strategy, prioritization, design, development, and market adoption of features and capabilities within our restaurants. Through this role, the Senior Product Manager will represent the crew and global markets by articulating, vetting, and prioritizing features within the product road-map and will play a crucial role in developing best-in-class products. You will work as a member of a highly motivated team responsible for managing the complete product life-cycle to ensure success in terms of both revenue and the timely release of new products and capabilities. You will report to the Director of Product – Restaurant Technology and will collaborate closely with Channel Product Managers, Capabilities Managers, Global Market Teams, Analytics, Marketing, IT, Program Management, and Operations to ensure successful product delivery.

Director, Workplace Management

McDonald's Technology
Chicago
16 hours ago
+26
We are looking for an experienced, innovative corporate real estate and facilities management professional to help us take the employee experience at MHQ to the next level. In this role, the director will be responsible for our US corporate real estate strategy and provide oversight for facilities management in our headquarters and greater Chicagoland area offices.

Experienced Administrative Assistant

McDonald's Technology
Chicago
16 hours ago
+26
o Provide extensive calendar management in Outlook. o Handle all international and domestic travel arrangements and logistics, including passport and visa documents. o Complete monthly iExpense statements. o Participate in coordination and editing of communications to global Tax team. o Coordinate bi-monthly staff meeting for global Tax team. Provide daily support to MHQ Tax team of 21 people as necessary and limited support to international team member based in London.

Incident Response Manager

McDonald's Technology
Chicago
16 hours ago
+26
In this execution focused role, you will handle daily ticketing of customer concerns, incident queues, process execution, critical metrics and metrics reporting. To be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you can rapidly address security when needed.

Manager, Sr. Information Security Engineer

McDonald's Technology
Chicago
16 hours ago
+26
Additional responsibilities will include, but are not limited to: Providing recommendations to Information Security policies and defining governance procedures for secure application development. You will craft and deploy application security tools and processes to support OWASP Top 10 alignment of critical central Secure Software Development Lifecycle controls. Collaborating with internal and external development teams (Java, .Net, etc.) to integrate security tools, standards, and processes into the product life cycle. You will ensure that developers and QA personnel have the appropriate level of security knowledge and support to perform their daily activities. You will assist application owners and development teams with analysis and interpretation of identified vulnerabilities. Providing application security expertise to support the incident response and architecture review processes. You will establish a governance framework to benchmark the state of said program and the performance of development teams against McDonald’s current program.

Business Technical Analyst - Deployment

McDonald's Technology
Chicago
16 hours ago
+26
Engage with the US PMO, Product Owners, and vendors on the preparation and readiness for the deployment of Customer Facing Technology Solutions, including Point-of-Sale (POS), Kiosk, and Digital software products. Align with US Technology teams on sequencing, priorities, and dependencies for solution deployment. Act as a point of issue for Customer Facing Technology deployment. Collaborate and build strong relationships and alignment with deployment partners on solution bundle transition, training, documentation, and support matters to ensure rapid and repeatable deployment process.

Global Technology Back Office Supervisor

McDonald's Technology
Chicago
16 hours ago
+26
The Global Technology Back Office team main goal is to support one of the Global IT key pillars – Keep Systems Up and Running. The Global Technology Back Office team is responsible for working with the vendors support teams and ensuring SLA agreements are met. The Global technology Back Office support team supports our Product Owners initiative and Influences product enhancements with the focus to reduce call volume.

Director, Global Technology PMO

McDonald's Technology
Chicago
17 hours ago
+26
Lead the business and technical community on Project and Program management processes. Develop project management support policies, standards and procedures that can be consistently applied and demonstrated across the business in support of delivering for our clients. Demonstrates the ability to adapt and lead change and coach others in the acceptance and support of change and the ability to formulate questions and ideas. Ensure coverage of all areas of expertise necessary to support and grow the business within the PMO Director’s area of responsibility. Create and maintain staffing plans to support the current and future work demands and project deliverables. Establish and champion positive relationships with customer organizations, communities of practice and sourcing agencies. Support all areas of the business with finding and assessing talent. Advises leadership and/or business executives at the highest levels about the project portfolio, status and resource planning for delivering strategic business initiatives. Accountable for leading special projects and company initiatives demonstrating a team of experienced project and program managers.

Sr. Project Manager - OTP Program

McDonald's Technology
Chicago
17 hours ago
+26
OTP’s (or Operations Technology Professionals) are trained engineers who work directly for McDonalds franchisees and supplement them by providing restaurant level technical expertise needed to deploy and support McDonalds cutting edge technologies. The OTP Program was founded nearly a decade ago to ensure the training, technical tools, and cross-franchisee relationships of the OTP’s are aligned with our overall business initiatives while still addressing one of the Global IT key pillars: Keep Systems Up and Running. While USIT strives for efficient technology performance of all systems, there are times when expectations are not met. The OTP program uses technical restaurant details to identify early deployment obstacles to new initiatives. Ultimately, they remove those obstacles by developing software/hardware solutions and prevent help desk calls impacting franchisee and customer experiences. Management and continuous improvement of this program directly translate to growth and sustainability in all elements of the US technology platform.

Administrative Assistant - Marketing Alignment

McDonald's Technology
Chicago
17 hours ago
+26
McDonald’s Corporation is looking for a dynamic Executive Assistant and Budget Coordinator. This is an excellent opportunity to build upon your professional experience in a fast-paced and collaborative environment, supporting the Global Family and Alignment group. You will be a critical team member and will perform a wide variety of specialized and administrative functions. The top candidate will possess strong organizational, communication and budget coordination skills with a history of getting results.

Manager, US Marketing Operations

McDonald's Technology
Chicago
17 hours ago
+26
We are seeking an experienced Marketing Operations Manager with exceptional project management and communications skills to project manage marketing’s integrated content development (IMPACT) process. This position will partner with SMEs from across marketing, menu and CB&I, as well as, our national agency partners to deliver objectives and has direct accountability to marketing leadership.

Field Media Relations Manager - IL, MN, WI, IA, ND, SD

McDonald's Technology
Chicago
17 hours ago
+26
· Work with key internal regional and corporate stakeholders to identify and use data driven business and consumer insights to inform local plan development and execution. · In coordination with a cross-functional team (government relations, public affairs, communications) lead the development of proactive strategic communications plans for markets in geographic scope of responsibility. These annual communications plans will include a mix of national to local business priority activations and grassroots brand reputation initiatives.  · Use KPIs to track success of plan and local initiatives and make real-time adjustments to the communications plan as needed.

Director, Agile Transformation

McDonald's Technology
Chicago
17 hours ago
McDonald’s Corporation is on a transformational journey to understand and adapt to market disruptors. On this journey, we will be demonstrating Lean/Agile methodologies to shape and deliver business and technology capabilities. We are searching for an Agile Leader who is eager to take part in cultivating an environment where visibility, speed, quality, and innovation are at the forefront. The Director, Agile Transformation will oversee the Agile Transformation Office by leading executives in defining, designing, and implementing an Agile strategy; expertly coach Agile practices across the organization; and providing Agile thought leadership to stakeholders.

Communications Supervisor, PR & Engagement

McDonald's Technology
Chicago
17 hours ago
Reporting to the Manager of Brand PR & Engagement Communications, the Supervisor will be responsible for developing and managing communications priorities to support the McDonald's U.S. business and brand, including customer experience, food/menu news, value, family business and field communications. The Supervisor will also need social media and influencer marketing experience as they will work closely with program managers to develop and execute content. In this role, the Supervisor will proactively interface with cross functional business partners and assist in providing counsel on communications programs that effectively reach and engage defined audiences (e.g., customers, earned media, influencer marketing, third party organizations, etc.) with McDonald's brand story and messages, drive awareness and sales and protect/enhance overall brand image.

Manager, Marketing Alignment & Program Management

McDonald's Technology
Chicago
17 hours ago
To support the Global Marketing Department to inspire and align the organization around Vision, Strategy and Priorities for the McDonald’s Brand. This is an internal alignment role with touch points across the organization: the Global Marketing Leadership Team, other global functions, as well as all Marketing, Insights and Menu teams from around the world. The ideal candidate will have shown experience in a business management role, with a special focus on executive-level communication with effective project and program management. This role will require you to react and improvise as necessary, working autonomously to complete both well-defined and largely undefined projects. In addition to alignment responsibilities, ad-hoc project work will be assigned to assist the larger organization. In 2020, this project will be the Global and Accessories Project.

Manager, U.S. Sustainable Sourcing

McDonald's Technology
Chicago
17 hours ago
The ideal candidate is detail oriented, patient yet determined, humble and confident, strategic, reliable, curious, and team-focused. This person thrives on challenges and can navigate ambiguity in a fast-changing environment to create clarity and direction. They have experience in sustainability, food systems, agriculture, soil health, supply chain management, corporate social responsibility or change management. Ideally, the candidate has a background in, or a strong understanding of, Greenhouse Gas (GHG) accounting – especially Scope 3 emissions, the U.S. agricultural system, Consumer Packaged Goods (CPG) and the Quick Service Restaurant (QSR) and Informal Eating Out (IEO) industry.

Senior Solutions Architect

McDonald's Technology
Chicago
17 hours ago
As a member of McDonald’s Global Technology Services, this individual will perform infrastructure solution architecture for strategic and customer-driven initiatives, and guide the evolution of Azure capabilities. We need a collaborative and self-directed individual who, in partnership with other Solution Architects, will engage customers and stakeholders to clarify expectations, apply relevant standards and best-practices, and drive the delivery of infrastructure solutions and services in Azure. The successful candidate knows how to balance a strong results-orientation with continuous improvement. This will be a collaborative role, necessitating strong interpersonal and influencing skills in addition to broad IT domain knowledge, particularly in DevOps, Security, and Architecture Governance practices.

Franchise Accounting Representative

McDonald's Technology
Chicago
17 hours ago
The Franchise Accounting Representative is responsible for the franchise leases and monitoring accounts receivable for designated field offices in the U.S. (approximately 1-2 field offices). This includes setting rents for new restaurants, rebuilds, rewrites, changes in ownerships, and specials deals/rent assistance. This individual is also responsible for reconciling accounts receivable and assigned general ledger accounts. The primary customers consist of Field Office Finance teams, Owners/Operators and their financial teams, and Home Office Departments including Legal, Franchising and the US Controller Group.

Senior Tax Accountant – US International Tax Ops

McDonald's Technology
Chicago
17 hours ago
The Sr Tax Accountant of US International Tax Ops is a key player to support the management of Company’s US international tax compliance and financial statement reporting. This role will also focus on implementing technology and efficient processes to streamline the Company’s US international tax compliance and provision reporting processes.

Restaurant Business Consulting - Operations Associate (Multiple Locations)

McDonald's Technology
Chicago
17 hours ago
The Operations Associate role is for you if you’re interested in working collaboratively with multi-million dollar business owners to offer guidance to help them run high-functioning restaurants. Our training program was designed to provide a smooth transition into McDonald’s so you don’t have to worry – if you bring interest in learning and working hard, we will bring the know-how. You will receive coaching from industry leaders who want you to succeed and take pride in developing future leaders at McDonald’s.

Segment Solution Architect

McDonald's Technology
Chicago
17 hours ago
Responsible for working with segment CIOs and market IT teams to create and maintain blueprints of all McDonald’s proprietary systems as well as SaaS solutions provided by vendors deployed in the McDonald’s “High Growth Markets”. Partner with segment CIO in order to provide guidance and recommendations on evolving system architecture and implications of any new integrations. Assess the current state of segment technology landscape and create a “North Star” blueprint with the global architecture team to guide future state developments. Translate the technical roadmap to senior business leadership to help them better understand how technology will impact their business objectives. Set architecture standards across multiple business units and establish a blueprint for what technology systems will be needed to support each business unit. Define KPI’s and SLA’s for all McDonald’s systems including production downtime, defects in market testing, and average time between production failures. Oversee technology consulting vendors and ensure they are following all architectural standards and meeting all KPI’s set forth by the Enterprise Architecture team.

People Systems IT Project Manager

McDonald's Technology
Chicago
17 hours ago
The ideal candidate will be responsible for the successful execution/delivery of multiple projects including the objective of managing the development of HR technologies such as a People Data Warehouse, Applicant Tracking systems, On-Boarding, HR/Benefits, Integrations to Time Keeping, Scheduling and other HR related solutions modernizing the experience for our crew and managers. In addition, this role will be the primary contact for all HR related technology projects. The Project Manager will also be expected to utilize proven IT project management processes in close collaboration with business stakeholders, vendors, team members, and various IT functions. The Project Manager will assume end-to-end initiative accountability to deliver the functional requirements defined by a cross functional team.

Corporate Creative Agency Internship

McDonald's Technology
Chicago
17 hours ago
This internship is for you if you’re interested in learning from top creative talent at a global, enterprise organization. You will have the opportunity to learn about real business projects for both corporate and restaurant audiences that influence the brand. You will be exposed to 4 towers of the Creative Agency department – Account Management, Creative Design, Production, and Strategic Operations. We are looking for the best rising senior to join us this summer who will bring an interest in learning and their hard work to McDonald’s!

Sr. Financial Analyst - Business Insights - Strategy & Performance Management

McDonald's Technology
Chicago
17 hours ago
In this role, you will have the opportunity to work on the Strategy & Performance Management team, responsible for reporting integrated business and test performance to cross functional partners, including US Leadership, Field Insights/Finance, Marketing, Menu Strategy and Leadership Franchisees. Primarily, you will assist with the development of an “always-on” testing function, responsible for initiative test design, measurement, reporting and delivery of results to leadership and cross-functional partners. You will provide key insights to analyze the potential viability of initiatives under test, ultimately helping to find opportunities to improve business performance. In addition, you will help to build on the core performance management process, charged with communicating National and Market level performance on a weekly, monthly and quarterly basis, ultimately driving actionable insights for our partners.

RMHC Internal and System Communications Supervisor

McDonald's Technology
Chicago
17 hours ago
Develop internal communications brand voice, cadence, and maintain editorial calendar. Ensure communication strategy is consistent and reflects the RMHC strategic vision. Clearly communicate organizational initiatives and projects to employees and the RMHC system. Plan, edit and write content for a variety of internal communications mediums and system resources. Draft messages, scripts, and PPT presentations from senior leadership team for presentation to employees/RMHC system (Example: Board presentations, board emails, system videos). Ensure internal communications messages are consistent across all mediums. Align with Field Operations team responsible for Learning & Development on communications strategy for RMHC educational opportunities for the network of local Chapters. Identify opportunities to share information, leading practices, program updates, across all internal communications vehicles. Develop hierarchy of internal communications messaging and vehicles. Support Area of the World Regional Calls and GAC meetings.

Sr. Financial Analyst - Finance & Accounting Transformation

McDonald's Technology
Chicago
17 hours ago
The Finance Transformation team currently has an excellent opportunity for an individual interested in a position that offers a detailed perspective on McDonald’s real estate & franchisee accounting processes. Over the next 24 months, the role will focus on the financial implementation of a global lease accounting system.

Tax Manager - State Income Tax Operations

McDonald's Technology
Chicago
17 hours ago
Reporting directly to the Senior Director, Global Tax Operations, McDonald’s is looking for a Manager, State Income Tax Operations to manage execution of McDonald’s state income tax compliance with our service providers, preparation of state income tax calculations and associated risk analysis for the quarterly US tax provision, and responses to state income tax notices/audits with support from internal team members, loan staff and advisors as necessary. Additionally, the Manager, State Income Tax will manage special projects, which will include internal research to support tax compliance, planning and audits, as well as work with other departments throughout the business to provide state income tax guidance in regards to business activities and initiatives. 

Manager- Strategic Partner Governance-VMO

McDonald's Technology
Chicago
17 hours ago
The Relationship Manager, Vendor Management Office (VMO) is responsible for relationship management with assigned McDonald's portfolio of providers. Leads the portfolio management for Global Technology assigned providers and oversees the efficiency of the VMO within Global Technology. This role works closely with Global Technology teams to run existing and establish new provider relationships to assist delivering Global Technology initiatives to McDonald’s US and Global markets. Responsible for the full provider lifecycle from identifying, negotiating, on-boarding, managing provider’s performance, via a structured governance process and, as required, off-boarding. Collaborates with other members of the VMO, Global Technology, global project leads, product leads, senior management and our providers.

Finance Manager - Business Insights - Strategy & Performance Management

McDonald's Technology
Chicago
17 hours ago
This role is part of the Strategy & Performance Management team, responsible for reporting coordinated business and test performance to cross functional stakeholders, including US Leadership, Field Insights/Finance, Marketing, Menu Strategy, Supply Chain, Operations and Leadership Franchisees. In this role, you will be responsible for driving the transformation of data visualization within our insights teams, including reporting/dashboard design, development and implementation to provide visual storytelling and facilitate quick, data driven decision making through analytics.

Supervisor, Culinary & Product Development

McDonald's Technology
Chicago
17 hours ago
Provide product development capability for the McDonalds menu, demonstrating proven creativity and innovation that enables the delivery of the Brand & Menu Strategy Team development plan. Able to manage all aspects of multiple development projects ensuring accomplishment of objectives and effective communication of project status. Influence the food culture at McDonald’s by personifying a “Real Food – Honest Cooking” approach to food and beverage development!

Technology Finance Manager

McDonald's Technology
Chicago
17 hours ago
The role Manager FP&A Global Technology Enterprise Services requires a fast-paced,independent and forward-thinking individual. This role is heavily transactional within an extremely strategic environment, thus a successful candidate will be deliberate and accountable with a visionary aptitude. A high-profile role interacting with senior leadership requiring strong, influential and professional communication. Day 1, the candidate must bring experience to the table and must contribute to an already strong team chemistry. Manager FP&A Global Technology Enterprise Services is expected to navigate uncharted situations, drive business performance, provide insightful analysis. Ability to boil-down and de-mystify information to facilitate effective cross-functional discussions is mandatory.

Manager, Culinary & Product Development

McDonald's Technology
Chicago
17 hours ago
Provide functional leadership that cultivates creativity and innovation to develop new products in accordance with the McDonald’s strategic menu framework under the direction of the Brand & Menu Strategy Team. This person will Influence the food culture at McDonald's and be recognized as a hardworking culinary expert in beef, poultry, pork product development, manufacturing technologies, and culinary trends. In addition to serving as a culinary ambassador and educator to the McDonald's system.

Supervisor, National Field Marketing

McDonald's Technology
Chicago
17 hours ago
The McDonald’s team is looking for a high energy, marketing professional with an unwavering focus on business outcomes to work on the National Field Marketing team and act as a liaison between Home Office and our Field Offices to aid in the development of Co-Op specific marketing plans, and the local execution of the national marketing plan to profitably build sales, transactions, and cash flow for the company and Owner/Operator restaurants.

Tax Manager – US International Tax Ops

McDonald's Technology
Chicago
17 hours ago
The Manager of US International Tax Ops is a key player to support the management of Company’s US international tax compliance and financial statement reporting. This role will also focus on implementing technology and efficient processes to streamline the Company’s US intercompany tax compliance and provision reporting processes.

Sr. Accountant - Reporting

McDonald's Technology
Chicago
17 hours ago
This position provides a tremendous opportunity for an individual to gain an understanding of the McDonald’s income statement, balance sheet, cash flows, journal entry reconciliation, trial balance review, and monthly reporting. It will provide the individual the opportunity to practice their analytical skills, problem solving skills, communication skills and people skills. Furthermore it will provide the candidate with broad exposure to the global business services group.

Business Analyst

McDonald's Technology
Chicago
17 hours ago
You will partner with the Director of Strategy & Planning, as well as key leaders across the McDonald’s organization, on the strategic development and mobilization efforts in support of McDonald’s Global Data Analytics Hub. The ideal candidate will perform external market intelligence to identify strategic issues and recommend strategic opportunities. You will work with cost and quantitative modeling resources on development, maintenance and monitoring of complex business models. You will provide executive communications and analysis to McDonald’s leaders regarding status of all large and strategic initiatives and efforts, and aid key business partners on resolving conflicts and or potential risks.

Finance & Business Insights Manager – Initiative Management

McDonald's Technology
Chicago
17 hours ago
You will have an outstanding opportunity to participate in cross-functional teams accountable for developing and supporting our overall strategy and vision. You will provide key insights into profitability trends, define opportunities and risks to help shape future marketing programs, analyze the potential viability of initiatives that are in the testing / development stage, forecast the national financial impact of initiatives, and make recommendations based on the business screens established for each initiative. Examples of initiatives include but are not limited to: better burger / better chicken, breakfast, etc. In addition, in this role you will help develop scenario plans and financial models. You will also provide the actual financial results at the conclusion of each national promotion or new product launch to understand what actually drove performance at both a national and local level.

Manager of Business Insights & Analytics

McDonald's Technology
Chicago
17 hours ago
Design an advanced method of analyzing sales and restaurant operational performance at a global scale. Has the ability to work with multiple, diverse data sources to synthesize into Global analyses and insights. Incorporate macroeconomic factors such as weather, improved seasonality, and trading day factors, all in efforts to gain an improved perspective of our sales drivers. Responsible for developing the sales baselines to measure data momentum and incrementality, as well as forecasting scenarios for large-scale global initiatives. Manage and analyze restaurant performance to understand the impact of the customer experience and service times by channel on our sales drivers. Craft a sophisticated method of analyzing menu performance globally, using our Transaction Level Detail and Product Mix databases. Drive a deeper understanding of growth drivers from our menu, focusing on areas such as identifying menu categories and items that are primary visit decision drivers; analyzing sales and profit contribution margins for each menu category, and determine how our menu items measure against the competition. Thorough understanding of Marketing Mix Model implementation. Help manage the Marketing Mix Model implementation across McDonald’s markets around the globe.

Data Engineer

McDonald's Technology
Chicago
17 hours ago
McDonald's is looking to hire a Data Engineer. The role will work closely with data architects and includes designing, architecting, and building data pipeline to support business use cases. Responsibilities also include collaborating with business leaders to translate business requirements into technical, scale-able solution.

Senior Project Manager - POS & Kiosk Business Requirements

McDonald's Technology
Chicago
17 hours ago
We are looking for a Sr. Project Manager to lead the next evolution of our POS & Kiosk Business Requirements team that includes McDonald’s and third party team members. To be successful the Sr. Project Manager must develop positive relationships with the POS & Kiosk product owners, development teams, and business partners.

RMHC Field Operations Supervisor: U.S. Region

McDonald's Technology
Chicago
17 hours ago
The Field Operations Supervisor will work directly with the three US Field Operations Managers (Team Leaders) and their portfolio of 145 Chapters. The position will help to steward steps of the program approval process, Chapter assessments, site-visit preparation and follow-up, initiate communication with Chapters in issues with guest families, and direct Chapter support.

Project Manager – RFM & McDelivery

McDonald's Technology
Chicago
17 hours ago
McDonald’s Global Technology USA team has an exciting opportunity for a Project Manager on the Customer Facing Products team. This position will be responsible for leading and handling requirement analysis, design review, and integrated testing of Restaurant File Maintenance (RFM) and McDelivery micro-service features that impact store system software in over 14,000 US restaurants. This individual will work with various partners in US Operations, QA, Support, Deployment, Legal, Security, Treasury, Development, and Infrastructure teams to handle timelines of RFM and McDelivery feature delivery and deployment.

Head of Data Governance and Strategy

McDonald's Technology
Chicago
17 hours ago
One of our biggest areas of focus has been technology, which is helping to drive our growth. We are collecting ever-increasing volumes of data and believe with the right know-how and technology, we can use this data to create value for our business. The Data Analytics Hub was created as a global center of excellence, whose goal is to power and scale the use of data and data science across the system to drive significant business outcomes. The Data Analytics Hub aims to do this by elevating impact from our analytics uses cases, fixing and governing data and making it accessible, and growing our analytics talent and capabilities.

Sr. Director Digital Ordering Channels – US

McDonald's Technology
Chicago
17 hours ago
The Senior Director of Digital Ordering, oversees the creation and cross-functional implementation of profitability, growing incremental digital sales today and the in the future for McDonald’s U.S. He/she is part storyteller of where the opportunities lie today and tomorrow, part marketer on how to build a plan to capitalize on that opportunity, part technical influencer of bringing that plan to life through Technology, Operations and the Field.

Senior Director, Global Equipment Strategy

McDonald's Technology
Chicago
17 hours ago
The Senior Director, Global Equipment Service and Reliability will be responsible for leading strategic innovation, design, implementation and maintenance for the service and reliability of restaurant equipment. The ideal candidate would have extensive experience in both equipment service and reliability as well automated production environments.

Paralegal - U.S. Property Management

McDonald's Technology
Chicago
17 hours ago
Areas of responsibility include, among other things: reviewing and clearing title and survey; drafting, reviewing and analyzing contracts, leases and other legal documents; preparing ancillary transaction documents such as escrow instructions, estoppel certificates, deeds, easements, memorandum of leases, restrictive covenants and non-disturbance agreements; preparing transactional documents to facilitate sale and leasing of McDonald’s portfolio of surplus real estate; balancing property management matters; handling eminent domain matters affecting McDonald’s restaurant sites; coordinating construction-related property management issues related to the operation of existing McDonald's restaurants; performing legal clearance reviews to facilitate the remodeling or closing of existing McDonald’s restaurant locations; processing requests to update notice and rent payment address information for leased locations. 

Data Engineer- Core Data Architecture

McDonald's Technology
Chicago
17 hours ago
McDonalds is looking to hire a Data Engineer. The role will work closely with data architects and includes designing, architecting, and building data pipeline to support business use cases. Responsibilities also include collaborating with business leaders to translate business requirements into technical, scalable solution.

Project Supervisor Global Communications / Corporate Relations

McDonald's Technology
Chicago
17 hours ago
Assist with the creation of tactical plans to support cross-functional communications programs against McDonald’s three priority pillars – Food, People, Planet. Track and maintain project timelines and budgets to ensure campaigns are launched on time and on budget. Develop and maintain relationships with critical partners across Corporate Relations and McDonald’s global system in order to obtain alignment, resources and support for project success. Assist leadership in setting key performance metrics and coordinate with internal and external partners to measure and report on progress. Create, maintain and optimize project management tools to help progress complex projects and ensure consistency across Corporate Relations. Support department alignment by contributing to share resources, including global calendars, budget requests, etc. Other duties as assigned.

Senior IT Business Technical Analyst

McDonald's Technology
Chicago
17 hours ago
The ideal candidate will have extensive experience gathering and documenting requirements, facilitating meetings, and delivering results. This person must be a highly organized, self-starter who thrives in a fast-paced and rapidly changing environment and have proven measurable experience with all aspects of the Software Development Life Cycle.

Project Manager - Global IT Development, Technical Services

McDonald's Technology
Chicago
17 hours ago
The Tech Innovation team is in search of a highly motivated and enthusiastic Project Manager. The team is responsible for providing early operation testing, visibility, impact assessment of operation and technology enabling early learning and decreasing time to market. The Tech Innovation team achieves this through the implementation of new IT concepts in our Innovation Center Tech Loft / MHQ Restaurant Experience Studio (and Tech Seed restaurants), working on new concepts in our lab and pilot restaurants and assisting Global Markets to enable concepts in pilot restaurants.

RMHC Learning and Development Supervisor

McDonald's Technology
Chicago
17 hours ago
The RMHC Learning and Development Supervisor will play a vital role within the RMHC Global Team by leading the RMHC system learning and development strategy. RMHC equips the board and staff of local Chapters with the skill and knowledge needed to grow professionally while fostering a culture of organizational excellence and compassionate hospitality. Through relevant and accessible educational opportunities, we seek to Develop Leaders – Showcase Success and Inspire Innovation – Promote Teamwork and Instill Empathy.

Director, Global Cashless & Digital Payments/Fraud

McDonald's Technology
Chicago
17 hours ago
The Director, Global Cashless & Digital Payments/Fraud role will have responsibility for providing strategic vision and leadership to the global cashless and fraud organization. Director will be responsible for building out a fraud organization within Treasury and leading the fraud program across multiple lines of the business, interacting closely with key stakeholders including global digital, technology and operations organizations. Will also have responsibility for managing the strategic relationships and underlying contracts with our global partners within the payments & fraud ecosystem. 

Manager, Food Science and Innovation

McDonald's Technology
Chicago
17 hours ago
Provide functional leadership that examines and tests core menu improvements to formulations, nutritional optimization, operating platforms, and equipment. Use our suppliers and other AOW resources to recommend improvements to core menu items according to established product standards and characteristics. Key customers include senior leadership, other department Directors, and key AOW personnel.

RMHC Learning and Development Manager

McDonald's Technology
Chicago
17 hours ago
The RMHC Learning and Development Manager will play a vital role within the RMHC Global Team by leading the RMHC system learning and development strategy. RMHC equips the board and staff of local Chapters with the skill and knowledge needed to grow professionally while fostering a culture of organizational excellence and compassionate hospitality. Through relevant and accessible educational opportunities, we seek to Develop Leaders – Showcase Success and Inspire Innovation – Promote Teamwork and Instill Empathy. The RMHC Learning and Development Manager will be responsible for assessing the learning needs, and designing and delivering learning opportunities for the network of local Chapters operating in 65 countries and regions. This position will manage and professionally develop a Learning and Development Supervisor and Special Projects Specialist.

Sr Financial Analyst - Business Insights & Strategy

McDonald's Technology
Chicago
17 hours ago
In this role, you will have an extraordinary opportunity to participate in cross-functional teams accountable for developing the national marketing calendar and strategic growth initiatives. You will provide key insights into profitability trends, opportunities and risks to help craft future marketing programs, analyze the potential viability of initiatives under test, forecast national financial impact, and make recommendations based on the business screens established for the program. You will also evaluate initiative performance across the lifecycle of an initiative and help find opportunities to maximize performance. Other special projects include working to build, communicate, and monitor new processes to be used by the Business Insights & Strategy team. This position will build and maintain relationships with functional disciplines outside of Finance, including Marketing, Menu Strategy, Supply Chain, Operations, and Leadership Franchisees.

Design Researcher

McDonald's Technology
Chicago
17 hours ago
This position sits at the intersection of digital, physical, and future experiences. The ideal candidate will be intuitive and empathetic, capable of discovering and articulating the real user needs. We are looking for someone who is passionate about both human centered design and digital innovation strategy. The position will focus on opportunities that grow our business. Understanding of front and back end systems is essential, as is the ability to collaborate on multi-functional teams.