Jobs at McDonald's Technology
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Administrative Assistant

McDonald's Technology
Chicago
5 hours ago
+26
McDonald’s Global Data and Analytics department needs a top notch Administrative Assistant. This is an excellent opportunity to build upon your professional experience in a fast-paced and team-oriented environment. You will be a critical team member and will perform a wide variety of specialized and administrative functions. The top candidate will possess strong organizational and communication skills and a consistent track record of getting results.

Incident Response Manger

McDonald's Technology
Chicago
1 day ago
+26
In this execution focused role, you will handle daily ticketing of customer concerns, incident queues, process execution, critical metrics and metrics reporting. To be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you can rapidly address security when needed.

Incident Response Manager – Program Lead

McDonald's Technology
Chicago
1 day ago
+26
In this strategy oriented role, you will lead road mapping, penetration testing, multiple vendor relationships and deployment, program innovation, process improvement and compliance. In order to be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you are able to rapidly address security when needed.

Identity Service Manager

McDonald's Technology
Chicago
1 day ago
+26
The Security Service Manager will be a part of the Global Identity and Access (GIA) team and will work in close collaboration with the Security Operations team, Risk Management team and service managers from other Global Technology teams. You will partner with service managers and others within the GIA team. It will also be imperative that this person develop and maintain solid working relationships with the third party partners involved in the delivery of security services and develop high levels of accountability among the members of those teams.

Director, Data Quality and Data Governance

McDonald's Technology
Chicago
1 day ago
+26
You will roll out an enterprise wise data governance framework, with a focus on improvement of data quality and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools and data architecture. You are responsible for identifying data quality issues and creating enterprise-wide data quality remediation plans, implementation of data controls, budgeting and resource allocation. Have oversight and ensure that standardized data governance "tools" including data requirements documents, data lineage work flows, metadata forms, data models, etc. are used across the organization. Find opportunities of process improvements to ensure data meets following characteristics, including but not limited to: accuracy, validity, reliability, timeliness, relevance and completeness. You will build, lead and facilitate a Data Policy Governance process to identify and understand the critical data issues in terms of business impact/risk/opportunity and ensure data policy enforcement and compliance.

DevOps Engineer

McDonald's Technology
Chicago
1 day ago
+26
McDonald's is looking for a DevOps Engineer based out of our West-Loop Global Headquarters. As a DevOps Engineer at McDonald's, you will partner with application and product teams, cloud architects and other engineers to clarify expectations, apply standards and best-practices, and drive the delivery of infrastructure solutions and services using a variety of automation capabilities, into our Azure and AWS cloud environments.

Data Steward

McDonald's Technology
Chicago
1 day ago
+26
You should be able to manage and organize data assets with technical information, analysis and recommendations to support decision-making; apply approved solutions to resolve data matters. You will support the Data Steward Community by documenting data flows and lineage linked to business metadata. You will be responsible for communicating data application and system risks across various data topics, support ongoing Data Quality Management operations by identifying where profiling must occur, executing Data Quality assessments, and assisting in root cause investigations. You will have extensive experience in a data warehouse environment facilitating requirements gathering sessions, documenting requirements, analyzing and evaluating possible solutions to meet requirements. This candidate may also have experience with Operational Applications, End User Computing, and data integration software and capabilities. Experience in leading QA processes including building test strategy and test plan documents as well as executing tests and working with external QA vendors. The candidate will be a highly organized self-starter who thrives in a dynamic and fast paced environment.

Cloud Architect

McDonald's Technology
Chicago
1 day ago
+26
As a member of McDonald’s Global Data & AnalyticsPlatform - Architecture Team, you will perform Cloud Architecture for strategicand customer focused initiatives. We need an outgoing and dedicated individualwho, in partnership with other Domain Architects and project teams, will engagecustomers and partners to clarify expectations, apply best-practices, and drivethe delivery of cloud solutions. You will need to know how to balance a strongresults-orientation with continuous improvement providing a reliable and stablecloud solutions.

Application Security Engineer

McDonald's Technology
Chicago
1 day ago
+26
· Providing recommendations to Information Security policies and defining governance procedures for secure application development. · You will craft and deploy application security tools and processes to support OWASP Top 10 alignment of critical central Secure Software Development Lifecycle controls. · Collaborating with internal and external development teams (Java, .Net, etc.) to integrate security tools, standards, and processes into the product life cycle. · You will ensure that developers and QA personnel have the appropriate level of security knowledge and support to perform their daily activities. · You will assist application owners and development teams with analysis and interpretation of identified vulnerabilities. · Providing application security expertise to support the incident response and architecture review processes. · You will establish a governance framework to benchmark the state of said program and the performance of development teams against McDonald’s current program.

IT Service Delivery Manager

McDonald's Technology
Chicago
1 day ago
+26
You the Cyber Security Vendor Manager will interpret and implement the direction, vision, and expectations for the group as prescribed by senior leadership. The position will understand the high-level strategy and direction of leadership, and lead their respective team(s) in the execution of daily activities and set clear expectations, goals, and requirements that will be obtained as a measure of success. This position will closely collaborate with stakeholders and peer groups to ensure that the GTRM security services are providing adequate protection to the information assets of the organization.

Manager of Enterprise Services-TRIRIGA

McDonald's Technology
Chicago
1 day ago
+26
3+ years of business and technical experience, designing and implementing customer and internally facing solutions. Strong understanding and command of SDLC methodologies. Strong ability to learn new business processes, specifically lease administration, lease accounting and payments to landlords Assist with the development of project deliverable by reviewing the lease process and system Minimum 3-5 years application support and solution development experience.

MS O365 / SharePoint SDM

McDonald's Technology
Chicago
1 day ago
+26
The Intranet (AccessMcD) & SharePoint platforms at McDonald’s provide communication and collaboration capabilities to users around the globe. The demand from customers for solutions to enable users to share information and automate business processes has steadily increased. The SharePoint Online (Office 365) platform at McDonald’s provides communication and collaboration capabilities to over 50,000 users around the globe. The ideal candidate for the Service Delivery Manager role will work with key customers to identify business needs and create solutions within the SharePoint, OneDrive and Yammer platform. The Service Delivery Manager would manage the end-to-end delivery of these solutions, integrating McDonald’s standards, external best practices, and consideration for the company culture with proven SharePoint experience with global clients. The ideal candidate will push to improve the SharePoint platform at McDonald’s, working within the standards and policies of the global implementation. This candidate must be versatile, providing value within a wide variety of responsibilities, and comfortable with rapidly changing priorities.

Network Operations SDM

McDonald's Technology
Chicago
1 day ago
+26
McDonald’s, one of the most recognized brands in the world, is seeking a Network Operations Service Manager who will lead several global network service partners to deliver operational excellence and continual service improvement, providing governance, direction and leadership to our partners’ Service Delivery and Operations Managers. In this role, you will be responsible for the ITSM processes for all network services provided by Global Networking, including cloud and on-premise data centre networks, global MPLS/VPN and LAN & WLAN. You will partner with Global Networking Service Managers in the team to ensure both new and existing services have solid operational processes in place and are performing as expected.

Oracle BI - Support Manager

McDonald's Technology
Chicago
1 day ago
+26
This is a position for a resource having extensive experience maintaining multiple Oracle technologies like e-Business Suite, Business Intelligence and similar application specifically in the Finance flow areas. The role is expected to be an entry level support management position. Resource is expected to manage the support process and procedures, track progress of various tickets and assist with production support activities across all support activities. As a support manager you will be expected to attend meetings with the service provider and also conduct status meeting with end users. You must be able to communicate effectively with business. You must be able to work effectively and efficiently with various teams (internal and external).

Product Manager-Capabilities

McDonald's Technology
Chicago
1 day ago
+26
The Product Manager for Digital Capabilities will be responsible for the strategy, prioritization, and market adoption of omni-channel features and capabilities across mobile, web, and kiosk in the US and many global markets. Through this role, the Product Manager will represent the customer and business needs by articulating, vetting, and prioritizing features within the Global Digital roadmap. You will also play a crucial role in developing a customer-centric and premier digital capability. You will participate as a member of a cross-functional team including Information Technology, Digital, Program Management, and Operations to ensure successful product delivery.

Project Manager - Customer Facing Technology

McDonald's Technology
Chicago
1 day ago
+26
· Maintain initiative roadmap, schedule, and dependency relationships. · Create frequent program communications. · Conduct regular meetings with initiative project managers & cross-functional teams. · Ensure US IT technical delivery matches US Marketing achievements. · Advance issues from project managers. · Align with other US IT Program Managers for consistency of processes, critical issue, and reporting. · Budget creation, tracking, and reporting.

Project Manager - Global Technology (U.S.)

McDonald's Technology
Chicago
1 day ago
+26
Global Technology (U.S.) has an exciting opportunity for a Project Manager to join the Deployment Services & Restaurant Technology Infrastructure team supporting our 14,000+ US restaurants. This team provides two key IT functions. The first is to select, develop & certify all technology hardware and Operating Systems (OS) to support existing and future initiatives in the US restaurants. The second is to manage the infrastructure and tools that enable McDonald’s to schedule, remotely deploy software, report on restaurant assets and identify/resolve issues for +240,000 restaurant devices. This position will be a key contributor to the long term strategic plans that improve deployment and hardware/infrastructure capabilities focusing on performance, reliability and security. The successful candidate has strong project management skills and thrives in a dynamic, fast paced environment managing multiple high-profile initiatives with competing priorities and many stakeholders.

Senior IT Demand/Capacity Manager

McDonald's Technology
Chicago
1 day ago
+26
The Senior Demand Manager is responsible for the ongoing governance and administration of the demand management function and associated processes for all sources of IT demand. This role will provide governance and management of the demand pipeline and act as primary partner for McDonald’s functional to capture, structure, align and plan demand and match this demand with the Vanguard supply function’s capacity. The Senior Demand Manager will participate in the annual planning cycle as well participate in the structuring, capturing and estimation of demand on an ongoing basis and mapping of the demand against the agreed to contract terms. The Demand Manager will work with McDonald’s and Vanguard partners to refine processes for demand forecasting, resource capacity management and portfolio planning aligned to the agreed engagement model.

Senior Provider Relationship Manager, VMO

McDonald's Technology
Chicago
1 day ago
+26
The Senior Provider Relationship Manager is responsible for overall relationship management for McDonald's Global Technology’s portfolio of providers. You will handle provider strategy implementation and champion the delivery of VMO’s value and effectiveness globally. Additionally, you will liaise and collaborate with Global Technology and business units and partner teams, McDonald’s senior management, owner operators and our providers. You will represent McDonald’s objectives in any contract negotiations and establish and optimize new and existing provider relationships, ensuring successful delivery initiatives. You will manage the full provider lifecycle including: identifying, negotiating, on-boarding, establishing and maintaining governance, managing service delivery and performance and, as required, off-boarding.

Solution Architect

McDonald's Technology
Chicago
1 day ago
+26
We are looking for a technical architect to guide the integration of our digital channels, middleware platform and the backend eCommerce solution. As a core part of the responsibilities, this role will various product development teams to ensure that software is developed as a cohesive solution that allows easy integration. The role will have influence and oversight over the front-end channel and backend systems to ensure consistency of product and integration best practices. Furthermore, the role will have responsibilities to foster innovation and fast fail digital commerce research and concepts.

Solution Architect

McDonald's Technology
Chicago
1 day ago
We are looking for a technical architect to guide the integration of our digital channels, middleware platform and the backend eCommerce solution. As a core part of the responsibilities, this role will various product development teams to ensure that software is developed as a cohesive solution that allows easy integration. The role will have influence and oversight over the front-end channel and backend systems to ensure consistency of product and integration best practices. Furthermore, the role will have responsibilities to foster innovation and fast fail digital commerce research and concepts.

Sr. PM - Data Governance

McDonald's Technology
Chicago
1 day ago
Establish and govern an enterprise data governance implementation roadmap including strategic priorities for development of information-based capabilities. Roll out an enterprise wide data governance framework, with a focus on improvement of data integrity and the protection of sensitive data through modifications to organization behavior policies and standards, principles, governance metrics, processes, related tools and data architecture. Define positions and requirements related to data governance to ensure clear accountability for stewardship of the company’s principal information assets. Act as a liaison between Functional and Business and Technical partners to ensure that data related business requirements for protecting sensitive data are clearly defined, communicated and well understood and considered as part of operational prioritization and planning. Develop & maintain inventory of the enterprise information maps, including authoritative systems, owners. Facilitate the development and implementation of data integrity standards, data protection standards and adoption requirements across the enterprise.

Sr. Security Architect

McDonald's Technology
Chicago
1 day ago
The position of Senior Security Architect has accountability for evaluating / researching the digital threat landscape, governing the architecture / design of digital engagement and merchandizing solutions, and supporting the implementation of regionally relevant digital solutions. Furthermore, this role partners with multi-functional regional teams to understand the business and technology needs of international markets and to support the implementation of solutions that can be applied globally through common frameworks, deployment guidelines and standards.

Sr. Service Delivery Manager for Data Architecture

McDonald's Technology
Chicago
1 day ago
§ Work with our Cloud Operations team to gather requirements, features, and expectations needed from our CMP. § Collaborate with McD’s architecture team to define and execute a multi-year CMP product roadmap. § Manage the external CMP development team service provider and their deliverables.

Digital Business Analyst/Product Manager

McDonald's Technology
Chicago
2 days ago
As a Global Digital Business Analyst, you will play a key role in the execution of various initiatives to improve customer experience and crew performance. You will be responsible for the product lifecycle for future concepts including documenting requirements, building project plans, and supporting/executing the plans for the Service Design team. Collaborating with the Director – Service Design, you will work as a member of a highly motivated team to collaborate with designers, product managers, engineers, researchers, and internal partners toward defined objectives to ensure successful product delivery.

Director, Digital Supply Chain

McDonald's Technology
Chicago
2 days ago
The Director, Digital Supply Chain Technology is an experienced leader in operational, tactical and strategic technology facets of a global supply chain. The role requires shown success both as a leader who has built and enabled effective teams, and as an individual contributor who adapts easily to a changing environment. This role will work with SC leaders at the corporate level as well as with various countries, and with SC Partners to enable and advance modern supply chain technology to digitize our supply chain, effectively monitor, and to measure the SC performance and quality while handling risks.

Global Technology - Vendor Mgmt Office Performance Supervisor (BTA)

McDonald's Technology
Chicago
2 days ago
The role of the Performance Manager is to ensure that managed services vendors are meeting or exceeding the performance levels specified in the contract terms and to monitor the achievement of value intended from the sourcing arrangement. This role is responsible for monitoring service level agreement (SLA) performance and supporting resolution efforts when issues arise. The Performance Manager works with Technology leaders and the vendor(s) to establish and measure key performance indicators (KPIs) and other metrics that add value to the relationship and support continuous service improvement.

BRE Project Manager

McDonald's Technology
Chicago
2 days ago
In this high impact role, you will be responsible for the project management of one or more key work streams from development through deployment, ultimately ensuring that the McDonald’s vision comes to life. Our solutions require a level of technology integration and multi-functional collaboration exceeding our most complex initiatives to date. The role is ideal for an ambitious business-oriented project management professional who has an aptitude for leading teams in a complex fast paced environment.

Retail Solution Architect – IT Architecture Services

McDonald's Technology
Chicago
2 days ago
McDonald's is looking to hire a collaborative individual who, in partnership with other Solution Architects, will engage customers and partners to clarify expectations, apply relevant standards and best-practices, and drive the evolution of our restaurant / retail technology strategy. You will know how to balance a strong results-orientation with continuous improvement. This role is a collaborative role, necessitating strong social and influencing skills in addition to broad IT domain knowledge, particularly in retail systems architecture. You will have influence and oversight over the evolution and implementation of our global retail technology platforms. Furthermore, the role will have responsibilities to cultivate innovation, develop proof of concepts, and fast fail digital commerce research and concepts.

Senior Director, Strategic Alignment & Execution

McDonald's Technology
Chicago
2 days ago
We are looking for a strong Senior Director, Strategic Alignment & Execution professional. As our Sr. Director you will have accountability for leading the day-to-day business and in the absence of the CIO of US Technology act as the primary escalation point of contact. You will partner with US Business Units, Restaurant Owner/Operators and Vendors in defining, developing, testing, deploying and supporting software, equipment, and services that enable almost 14,000 US restaurants to satisfy and delight our customers and crews daily.

Sr. Manager, Agile Transformation Coach

McDonald's Technology
Chicago
2 days ago
· You will launch and stabilizes teams and programs using Scaled Agile, Scrum and Kanban frameworks. · You will mentor Scrum Masters, Product Owners, Project Managers, teams and others on processes and behaviors that align with our operating model, Scaled Agile and Lean. · You will assesses performance of teams and programs, finds opportunities for improvement and makes recommendations. · You will train and guide on a variety of lean-agile subjects. · You will contribute to development and sharing of lean-agile standard methodologies across Technology and the business. · You will provide consultancy and act as an SME on lean-agile principles and leading industry practices. · You will interact with and presents to various leadership levels of the organization.