OppLoans Careers in Chicago
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Sr. System Administrator

OppLoans
Chicago
1 day ago
+55
Manage network application infrastructures. Develop procedures for the service desk.  Involved in cleaning up systems, migrations, and integrations between applications and the tech team.  Help establish new processes. Assist with the design and maintenance of the network.

BSA AML Analyst

OppLoans
Chicago
1 day ago
+55
Monitor, analyze transactional activity, and conducts investigations for suspicious activity including, fraud, money laundering, and other identified risks (internal reports, escalations, and external referrals). Conduct research using internal and external sources to help determine if escalation is warranted. Review ACH activity, web or telephone-initiated transactions for fraudulent activity. Prepare and complete required reporting and dispositions accurately and timely. Investigate and analyze the causes, methods, and processes of AML/BSA and Fraud. activities and generate fraud prevention and analysis reports.  Investigate any potential OFAC hits and escalate issues as warranted. Review, process and screen for 314a Requirements received from FinCEN.  Understands and stays current on Red Flags and industry trends related to AML/BSA and Fraud. Assists with performing annual risk assessments. Other duties as assigned.

Software Engineer in Test

OppLoans
Chicago
1 day ago
+55
As a Software Engineer in Test, you will be a part of the software development team as the Expert of testing. You will be testing applications for our flourishing product portfolio. Specifically, the Software Engineer in Test will build from scratch automated tests to support our build pipelines and automated deployments.

Software Engineer

OppLoans
Chicago
1 day ago
+55
The Software Engineering team contributes to the development and improvement of the services we provide for our customers. Reporting to the manager of back-end software engineering, you will develop back-end services used across our entire technology platform.

Senior Recruiting Manager

OppLoans
Chicago
1 day ago
+55
As the Senior Manager of Recruiting, you will lead the recruiting team (composed of both tech and non-tech full cycle recruiters) during our second year of hyper-growth. The recruiting team has been incredibly successful thus far. In 2019, we worked quickly to create strong partnerships with business leaders around the company to establish consistent hiring and interview practices, create strategic hiring plans, and drive more informed talent decisions. This year, we’re looking for a recruiting leader to help drive change-management and adoption of those practices, refine our candidate experience and candidate management with data-driven recommendations, and help ensure that diversity in every sense of the word is top of mind for both recruiters and hiring managers. Reporting to the Director of Talent Management and Diversity, you will:

Compensation/HRIS Analyst

OppLoans
Chicago
5 days ago
+55
OppLoans’ Compensation, Benefits, and HRIS function is an important area of the company and our growing People team reporting into the Manager of Compensation & HRIS. We are seeking a, motivated Compensation & HRIS Associate to join our team. You will report directly to the Manager, Compensation & HRIS and will help analyze and strengthen our reward programs, deploying and maintaining HR technology, and developing strategic insights into our People practices.

Hardship Program Administrator

OppLoans
Chicago
6 days ago
+55
Hardship Program Administrators are held to a new set of standards being established within the Financial Service Industry. As a member of this team, Hardship Program Administrators have an overall objective to send, receive and verify completeness of the borrower assistance requests, and validate eligibility and update customer loan terms in accordance with eligibility to aid in Opploans standardized borrower’s assistance programs. 

Sr. Analyst - State Exams

OppLoans
Chicago
6 days ago
+55
We are looking for a State Exams Senior Analyst to join OppLoans’ expanding and dynamic Compliance Department! This role will report directly to the Manager of Compliance Assurance - State Exams and Credit Reporting. The role will assist with state exams, including determining scope, collecting requested documentation, and responding to examination requests as needed. You will also help resolve both indirect and direct credit reporting disputes.

Legal Ops Analyst

OppLoans
Chicago
6 days ago
+55
Build the bankruptcy processes and procedures used for our entire customer portfolio. Oversee the relationship with bankruptcy vendors . Maintain data integrity in the MSP, LPS, PACER and NDC. Collaborate with Training and Quality Assurance departments to ensure training materials are distributed and adhered to by both the floor and the arrangements teams. Create QA and analyses for daily, short-term, and long-term bankruptcy procedures. Complete Proof of Claims for petitioned customers.

Senior Software Engineer

OppLoans
Chicago
1 week ago
+55
Contribute to the development of our product portfolio built with Clojure, Amazon Web Services, and PostgreSQL. You will partner with business and technical professionals to ensure the code is well designed within an Agile framework to contribute to architecture and development environments. We want you to grow your skills with us! Start on or before 11/21/2019 and we’ll bring you to Clojure/conj 2019 along with our other developers. Our team manages our own internal training, with budgets for classes, conferences, books, and materials. Mentor other junior members as the team grows.

Contact Center Analyst

OppLoans
Chicago
1 week ago
+55
Serve as the expert for contact center and workforce management platforms. Work with the broader Operations team to implement new strategies and projects to improve our tools and improve the customer experience. Report on contact center and agent performance. Report on KPIs like abandon rate, schedule adherence, and contact rate. Provide leadership with insight into performance, trends, and improvement opportunities. Manage the daily activities like user on boarding, support, and IVR and campaign development and maintenance. Monitor and respond to user-reported issues and troubleshoot directly with agents experiencing any problems. Work with vendor support to identify causes and resolve issues. Partner with development and product teams to create enhancements to improve functionality. You'll report to the Director, Operations.

Social Media Strategist

OppLoans
Chicago
1 week ago
+55
As the Social Media Specialist/Associate, you will play an important role as the voice of our brand. You will be asked to work independently while being proactive as opposed to reactive. You will be challenged and encouraged to think outside the box on creative and experiential ideas and expected to come to the table with recommendations on how to improve both our channels and content. You will help communicate to our customers, so you must be comfortable, confident and professional at all levels. A strong sense of data, analytics and reporting will be essential to the success of this role. You will report to the Senior Manager of Brand and Communications.

Summer 2020 Corporate Internship

OppLoans
Chicago
1 week ago
+55
Responsibilities will differ based on department and assigned project. At OppLoans, interns aren't simply doing rudimentary tasks or chores. They're given opportunities that require high levels of critical thinking, collaboration, and leadership. Every summer, interns have been responsible for creating systems, tools, or practices that have substantially impacted our bottom line. You'll work closely with your manager to set ambitious goals and measure performance along the way.

VP, Strategy & Operations

OppLoans
Chicago
1 week ago
+55
Build strategy: Develop a compelling service strategy for how to support our customers across all stages of their journey to maximize speed, transparency and efficiency. Create and implement the roadmap of initiatives to drive our growth. Promote operational excellence: Ensure consistency of execution across the Sales, Underwriting and Service teams. Reimagine and redesign processes to maximize conversion and increase the effectiveness of our Contact Center. Launch programs that reduce customer friction, decrease costs and reduce or eliminate manual processes. Refine these processes to enhance our operations and improve the customer experience. Own business-critical KPIs: Obsess over and manage our “North Star” KPIs - funding rate, instant bank verification rate, decision rate, contact rate, and other related metrics. Lead the instrumentation and daily monitoring of operational processes to identify issues before they arise and respond quickly to resolve issues when they arise. Implement systematic controls to reduce operational risk and ensure stability and reliability of service. Drive Analytics & Automation: Grow our loan automation efforts and launch intelligent algorithms that automate decision-making, customer routing, and call strategies. Build on our culture of “Data + Action” by translating data insights into tangible initiatives. Lead our Data Science team and empower them to drive deep insights and operational transformation. Hire top-tier talent to further build these high-performing teams.

Summer 2020 Tech Internship

OppLoans
Chicago
1 week ago
+55
OppLoans is searching for next-generation tech talent to help grow the most valuable online lending company. This is an exceptional opportunity for someone energized by the prospect of joining a nimble, rapidly-growing business. If you want to roll up your sleeves and have a tremendous impact on both short and long-term growth, we want to hear from you for our Summer 2020 tech internship program.

Software Engineer (Salesforce)

OppLoans
Chicago
1 week ago
+55
Design/develop software on our Salesforce platform. Partner with business operations to turn requirements into technical solutions. Develop 3rd party APIs and integrations with dozens of internal and external services. We want you to grow your skills with us! Start on or before 11/19/2019 and we’ll bring you to Dreamforce 2019 along with our other developers. Our team manages our own internal training, with budgets for classes, conferences, books, and materials. Mentor other junior members as the team grows.

Full Stack Engineer

OppLoans
Chicago
2 weeks ago
+55
Contribute to the development of our product portfolio, built with Ruby, Amazon Web Services, and PostgreSQL. Collaborate with business and technical professionals across the organization to ensure the code is well designed within an Agile framework. In addition, partner with these teams to contribute to architecture and multiple development environments as needed. Perform code reviews, unit testing, integration testing, documenting and implementing software best practices. Continue to learn new tools and languages. We take development seriously! Our team manages our own internal training, with budgets for classes, conferences, books and materials….we want you to grow your skills with us. Mentor other junior members as the organization and team grows.

Site Reliability Engineer

OppLoans
Chicago
2 weeks ago
+55
Write scripts and code to automate the provisioning of AWS services and to configure services, using tools and languages including AWS CLI / API, Terraform, Python, Bash, and Git. Help implement monitoring and log aggregation approaches to notify partners of issues and communicate metrics.  Configure build pipelines to support automated testing and deployments.  Help implement security strategies in compliance with government and other regulations (such as PCI-DSS). Document and diagram deployment-specific aspects of architectures and environments. Troubleshoot issues in production and other environments.

Product Manager

OppLoans
Chicago
2 weeks ago
+55
Work cross-functionally with stakeholders across the company to develop and execute ideas through all aspects of the product development lifecycle including design, development, testing, productization and launch. Suggest and implement new strategies and tools to improve customer experience and increase efficiency through collaboration with several diverse teams. Utilize data to identify needs, tell the story about your successful launch, and continue to A/B test new iterations. Be at home with Bayes’ theorem for statistical testing. Inspire and delight customers by creating best-in-class Products with compelling narratives that reduce friction, improve customer satisfaction, and maximize conversion.  Shape the vision, strategize, and execute on priorities in the Product roadmap. Work closely with our Tech teams and lead cross-functional teams to execute on these priorities.

Senior Manager, Facilities & Office Operations

OppLoans
Chicago
2 weeks ago
+55
As our Manager, Facilities & Office Operations you will lead the project management of large-scale office build outs and renovations, manage the day-to-day office operations, and execute the strategy for optimizing our workplace environment.