OppLoans Careers in Chicago
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Human Resources Business Partner - Operations

OppLoans
Chicago
1 day ago
+55
Reporting to the Senior HR Manager, this visible and engaged position will join the People team. The HR Business Partner (HRBP) role contributes to Opploan’s performance by providing tactical support for employee relations issues and strategic consulting on people strategies and solutions. You will build partnerships across the organization to provide value-added service to management and employees that promote the goals of the organization. The HRBP serves as a consultant to management on people-related issues, while assessing and anticipating, and partnering with the business to address future needs. The successful HRBP is an employee champion, communicating needs proactively with our People department and business leaders.

Software Engineer (Salesforce)

OppLoans
Chicago
1 day ago
+55
Design/develop software on our Salesforce platform. Partner with business operations to turn requirements into technical solutions. Develop 3rd party APIs and integrations with dozens of internal and external services. We want you to grow your skills with us! Start on or before 11/19/2019 and we’ll bring you to Dreamforce 2019 along with our other developers. Our team manages our own internal training, with budgets for classes, conferences, books, and materials. Mentor other junior members as the team grows.

Senior Software Engineer

OppLoans
Chicago
1 day ago
+55
Contribute to the development of our product portfolio built with Clojure, Amazon Web Services, and PostgreSQL. You will partner with business and technical professionals to ensure the code is well designed within an Agile framework to contribute to architecture and development environments. We want you to grow your skills with us! Start on or before 11/21/2019 and we’ll bring you to Clojure/conj 2019 along with our other developers. Our team manages our own internal training, with budgets for classes, conferences, books, and materials. Mentor other junior members as the team grows.

Senior Product Manager

OppLoans
Chicago
4 days ago
+55
Product is the intersection of Business, Technology, and Operations. This diverse, visible role, is the central hub to important partners across departments such as Marketing, Analytics, Credit, and Legal/Compliance.  Work with departments across the company to develop ideas through the product development life cycle including design, development, testing, productization and launch. Have a passion for building impactful technology solutions that can range from add-on features on our native Salesforce platform, or complex custom micro services. Suggest and implement new strategies and tools to improve customer experience and increase efficiency through collaboration with several diverse teams. Use data to identify needs, tell the story about your successful launch, and continue to A/B test new iterations. Be at home with Bayes’ theorem for statistical testing. Lead with a “Customer First” perspective by always putting end-user experience first in all scenarios -- B2C, B2B, or “B2E” (internal to our employees). Add to our mission of being socially responsible by crafting experiences that improve the financial lives of our customers.

Software Engineering Manager

OppLoans
Chicago
6 days ago
+55
As an Software Engineering Manager, you will foster improvement of a software development and operations process, while creating a psychologically safe, productive team culture. You can expect to work with product management and other team members to balance and feature new development while sustaining engineering and operational work. Reporting to the CTO, you will also:

Loan Advocate

OppLoans
Chicago
6 days ago
+55
We are OppLoans Growth with a Purpose  OppLoans is a leading financial technology platform that provides accessible products and a top-rated experience to middle income, credit-challenged consumers. Through our unwavering commitment to customer service, we help consumers, who are turned away by traditional providers, build a better financial path.    OppLoans is a team of caring and inventive “Opptimists” with diverse perspectives and

Senior Site Reliability Engineer

OppLoans
Chicago
6 days ago
+55
Establish and refine deployment patterns and tooling for use by feature development teams, targeting Kubernetes / EKS, ECS, and Lambda, running on AWS. Write Terraform, yaml, and scripts to fully automate the deployment of services and environments. Continuously improve the observability of our tech stack by evolving the use of logs, metrics, tracing, dashboards, alerts, and integration of metrics with CD pipelines. Partner with other engineers to troubleshoot issues in production and other environments, identifying opportunities to improve automation. Migrate legacy technologies and environments to EKS or ECS on fully automated environments. Troubleshoot issues in production and other environments, opportunistically improve observability and automation.

Business Intelligence Analyst

OppLoans
Chicago
6 days ago
+55
Analyze our business to improve processes and maximize conversion rate. You will never stop asking, “How can we do this better?” Absorb and analyze data, to tell compelling stories through your analyses.  Combine and analyze both structured and unstructured data to create meaningful analyses.  Extract, segment and report on data in clear graphs, charts and other visualizations. Provide strategic recommendations based on the data to improve our business. Lead the daily trending analyses of our KPIs.  Enhance our automated monitoring systems, and forge better visualization frameworks to increase the accessibility of our data.  Help build algorithms that breathe more intelligence into our existing systems, such as automation for decision-making, customer routing, and call strategies. Be unafraid to break existing rules, re-imagine new processes, and build them.  You will be the intersection of Business, Data, and Operations. This cross-functional, visible role, is the central hub to important partners across various departments such as Sales, Marketing, Credit, and Technology.

Sr. Corporate Counsel

OppLoans
Chicago
1 week ago
+55
In this role you will report to our General Counsel. You will handle employment and HR matters, and other special projects as needed. Research and advise on consumer finance and general corporate legal matters. Draft and review commercial agreements and other contracts with minimal supervision. Partner closely with business on streamlining processes and applying consumer finance regulations. Oversee corporate matters and documentation related to OppLoan’s corporate entities. Deliver legal counsel and expertise on the development of new products and services. Provide strategic support for compliance and risk groups. Drive and execute special projects to support key objectives of the Legal team.

Director, Internal Audit

OppLoans
Chicago
1 week ago
+55
Set the strategy for Internal Audit with Opploans priorities and goals in mind. Develop a comprehensive risk-based annual plan for overall extended audit program, including assessing areas of changing risk and required reviews with a public company perspective.  Perform independent financial, compliance, and operational audits through review of records and control procedures, providing summary reports of results and recommendations of changes to internal controls and systems. Manage relationships with third-party professionals conducting internal IT audits. Set scope, work with management regarding preliminary findings, and ensure a smooth process and timely final report. Build on our risk appetite statement to identify our strategic, operational, financial and compliance risk areas and provide internal audit services to help leadership manage those risks and report on them. Establish audit goals and scope, identify specific activities and timeframes, determine and obtain resources, and direct the planning and conduct of audits. Communicate with executive leadership to ensure concerns are addressed and expectations are met; approve and oversee the reports to the Board and senior executives which address key business risks and control issues.

Data Validation Advocate

OppLoans
Chicago
2 weeks ago
+55
As a Data Validation Advocate one of your primary responsibilities will be to validate financial transactions and documentation with third parties over the phone to facilitate the processing of a financial transaction and to protect our business and customers from falling victim to identity theft and/or fraud. Other key components of the job will include administrative and operational tasks such as the review of customer identifying documents, updates to customer profiles, and assistance in uploading supporting documents to loan applications. 

Sr. BSA/AML Manager

OppLoans
Chicago
2 weeks ago
+55
Manage the daily BSA/AML program to ensure strict adherence to regulatory requirements.  Monitor, coordinate and document the OppLoans compliance with all BSA laws, rules and regulations, including the filing of all required BSA reports and notices. Be the coordinator of OppLoans Actimize BSA/AML system. Manage the BSA team in their responsibility to monitor financial activity daily to prevent money-laundering activity. Coordinate ongoing and formalized BSA compliance training programs for team members and maintaining documentation of training efforts. Provide assistance and guidance to employees regarding the interpretation and implementation of the BSA, related federal regulations and the Opploans BSA compliance program. Be the liaison with regard to the BSA between Legal, Compliance, Bank Partners and other government agencies.

Regulatory Risk and Monitoring Associate

OppLoans
Chicago
2 weeks ago
+55
Assist the Monitoring and Testing Compliance Program Manager in implementing Monitoring and Testing for applicable State and Federal regulations as part of our Compliance Management System. Assess compliance risk through testing and monitoring. Work with Issues Management Team to ensure issues are addressed. Collect data, files, and other materials for monitoring and testing. Work in collaboration with Business Compliance Officers and other partners in different phases of testing and monitoring including planning, execution, reporting, and follow-up. Assess the material significance and relevance of identified findings and ensure escalation. Develop reports which are concise and provide value to business to improve compliance controls and mitigate risks.

Staff Accountant

OppLoans
Chicago
2 weeks ago
+55
You'll report directly to our Assistant Controller. The Staff Accountant will oversee many aspects of accounting and finance including bank and account reconciliations, month-end and year-end close, and other tasks and projects.

Telephony Systems Analyst

OppLoans
Chicago
2 weeks ago
+55
Drive Opploans’ telephony platform that empowers 200+ agents to service over half a million calls per year. Deploy advanced capabilities like voice authentication, IVR smart routing, customer self-service, and fraud prevention. Build API integrations with 3rd party software such as Salesforce. Improve inbound and outbound campaigns, adapting for strategic projects and changes in customer behavior. Monitor call center KPIs and provide leadership with insight into performance, trends, and opportunities. Perform system administration tasks including: configuration, maintenance, upgrades, debugging, reporting, issue resolution with IT or system vendors and compliance with audit and regulatory controls. Develop standards, guidelines and training for telephony-related technologies.

Compliance Associate - Issues Management

OppLoans
Chicago
2 weeks ago
+55
Optimize the Corrective Action Program by identifying areas in the process flow that can be improved upon and propose and lead efforts to implement resulting changes. Research escalated issues to pinpoint possible causes and the customer population affected and the impact they may have experienced. Assess the material significance and relevance of identified compliance risks. Collaborate with multiple department leaders in other departments, such as Product, Operations, Marketing, Credit, Finance, and Technology, to identify solutions that reduce identified compliance risk while minimizing business impact. Partner with our Legal and Operational Risk teams to oversee the formulation and implementation of customer remediation efforts. Conduct trend analysis for Corrective Action reporting provided to our CEO and the Executive team. Review business-proposed changes to products and processes for relevant compliance considerations. Provide leadership and mentoring to less experienced members of the team. Take on and lead other projects purposed towards the prevention, detection, mitigation, or assessment of regulatory risk as assigned.

Sr. Manager, Training and Development

OppLoans
Chicago
2 weeks ago
+55
The Training and Development Director plays an essential role in establishing and defining the design of the internal training curriculum. Reporting to the Director of Originations Enablement they will identify the appropriate methodologies to provide tactical training and targeted learning strategies including e-learning, self-study, and instructor lead curricula. Additionally, they will be a people leader leading a team of training managers and training associates.

Workforce Management Real Time Analyst

OppLoans
Chicago
2 weeks ago
+55
The Workforce Management Coordinator will manage scheduling, workforce planning needs, schedule adherence, and workforce management (WFM) software. The Workforce Management Coordinator will determine appropriate staffing and adjustments required to meet service level goals. You will update information needed for Workforce Management tools and manage time off and schedule change requests while ensuring appropriate floor coverage.

IT Support Specialist

OppLoans
Chicago
2 weeks ago
+55
Help support OppLoans and our tremendous growth. We’re looking for an IT Support Specialist to join our IT team. This is a great opportunity to work and grow with a fantastic company, learning more and more every day. You will help maintain our growing fleet of devices, tools, and people of OppLoans. Oversee IT Support for 500+ systems, with issues coming in by phone, email, remote support, and walk-up. Comfortable with troubleshooting issues and conducting hardware repairs to Macbooks, Windows laptops. SaaS management for all of our services (user account creation, deletion, and modification). Manage multiple IT tools including Google Apps, JIRA, Slack, Adobe, and Microsoft. Daily responsibilities can include receiving, prioritizing, documenting, routing, scheduling, help with general IT support, deep troubleshooting, documentation and A/V needs and project management and resolving any and all internal IT support requests. Conduct New Hire training, including orientation on company IT platforms and tool familiarity.

Marketing Data Analyst

OppLoans
Chicago
3 weeks ago
+55
Lead data-driven decision-making and search marketing reporting. Implement innovative quantitative analyses, experiment with data enhancement techniques, and story tell through visualization tools. Analyze direct and search engine result competitors to inform marketing positioning and opportunities. Collaborate with the Marketing team to analyze gaps, identify opportunities, and use data to push forward new ideas. Deliver ad hoc and recurring insights into Search and strategy performance. Analyze direct and search engine result competitors to inform marketing positioning and opportunities.

System Administrator

OppLoans
Chicago
3 weeks ago
Manage network application infrastructures. Develop policies, procedures, and best practices for our Service Desk. Be part of cross-team projects with Security and DevOps. Manage our back office and operations networks, and assist with the design and maintenance of our hybrid network environment. Involved in cleaning up systems, migrations, and integrations between applications and the tech team.  Be a part of a new Azure initiative to strengthen our essential systems.

Product Manager

OppLoans
Chicago
3 weeks ago
Work cross-functionally with stakeholders across the company to develop and execute ideas through all aspects of the product development lifecycle including design, development, testing, productization and launch. Suggest and implement new strategies and tools to improve customer experience and increase efficiency through collaboration with several diverse teams. Utilize data to identify needs, tell the story about your successful launch, and continue to A/B test new iterations. Be at home with Bayes’ theorem for statistical testing. Inspire and delight customers by creating best-in-class Products with compelling narratives that reduce friction, improve customer satisfaction, and maximize conversion.  Shape the vision, strategize, and execute on priorities in the Product roadmap. Work closely with our Tech teams and lead cross-functional teams to execute on these priorities.

Senior Full Stack Engineer

OppLoans
Chicago
3 weeks ago
Contribute to the development of our product portfolio, built with Ruby, Amazon Web Services, and PostgreSQL. Collaborate with business and technical professionals across the organization to ensure the code is well designed within an Agile framework. In addition, partner with these teams to contribute to architecture and multiple development environments as needed. Perform code reviews, unit testing, integration testing, documenting and implementing software best practices. Continue to learn new tools and languages. We take development seriously! Our team manages our own internal training, with budgets for classes, conferences, books and materials….we want you to grow your skills with us. Mentor other junior members as the organization and team grows.

Site Reliability Engineer

OppLoans
Chicago
3 weeks ago
Write scripts and code to automate the provisioning of AWS services and to configure services, using tools and languages including AWS CLI / API, Terraform, Python, Bash, and Git. Help implement monitoring and log aggregation approaches to notify partners of issues and communicate metrics.  Configure build pipelines to support automated testing and deployments.  Help implement security strategies in compliance with government and other regulations (such as PCI-DSS). Document and diagram deployment-specific aspects of architectures and environments. Troubleshoot issues in production and other environments.

Software Engineer

OppLoans
Chicago
3 weeks ago
The Software Engineering team contributes to the development and improvement of the services we provide for our customers. Reporting to the manager of back-end software engineering, you will develop back-end services used across our entire technology platform.

Software Engineer in Test

OppLoans
Chicago
3 weeks ago
As a Software Engineer in Test, you will be a part of the software development team as the Expert of testing. You will be testing applications for our flourishing product portfolio. Specifically, the Software Engineer in Test will build from scratch automated tests to support our build pipelines and automated deployments.

Chat Advocate

OppLoans
Chicago
3 weeks ago
You will report to the Chat Advocate Manager. You will communicate with customers via live chat answering questions about the loan application process. Your day will consist of responding to general questions, assisting with troubleshooting the bank verification step, uploading emailed documents, and requesting additional documents as needed. 

Senior Accountant

OppLoans
Chicago
3 weeks ago
Help with the month-end and year-end close processes, ensuring transactions are recorded in accordance with US GAAP and internal procedures, including: Preparation of adjusting journal entries. Prepare balance sheet account reconciliations. Perform analytical procedures to understand the drivers behind changes. Help prepare monthly financial statements. Assist with the assessment and implementation of new accounting pronouncements. Evaluate financial procedures and suggest process improvements. Help coordinate external audits. Perform accounting related projects as requested by management.

Email Advocate

OppLoans
Chicago
3 weeks ago
In this role you will report to the Chat Advocate Manager. You will communicate with customers by email, answering questions about the loan application process, upload emailed documents, and request additional documents as needed. You will also distribute loan applications to Loan Advocates for processing.