IT Support Specialist
2 weeks ago
Help support OppLoans and our tremendous growth. We’re looking for an IT Support Specialist to join our IT team. This is a great opportunity to work and grow with a fantastic company, learning more and more every day. You will help maintain our growing fleet of devices, tools, and people of OppLoans.
Oversee IT Support for 500+ systems, with issues coming in by phone, email, remote support, and walk-up.
Comfortable with troubleshooting issues and conducting hardware repairs to Macbooks, Windows laptops.
SaaS management for all of our services (user account creation, deletion, and modification).
Manage multiple IT tools including Google Apps, JIRA, Slack, Adobe, and Microsoft.
Daily responsibilities can include receiving, prioritizing, documenting, routing, scheduling, help with general IT support, deep troubleshooting, documentation and A/V needs and project management and resolving any and all internal IT support requests.
Conduct New Hire training, including orientation on company IT platforms and tool familiarity.