Jobs at UrbanBound
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Director Customer Success

UrbanBound
Chicago
2 days ago
+14
We’re looking for a proven, motivated, and empathetic customer success leader to shape the future of our team and ensure our customers become raving fans.  You will have spent a significant portion of your career in customer facing roles where you’ve created scaleable and measurable processes to track the success of each and every client.  No task is too big or too small for you and you are the type of person that is comfortable both in the boardroom and on the front lines rolling up your sleeves to help customers directly.  In this role, you’ll be responsible for the team that supports our corporate customers and the team that supports our relocating employees. Success will be measured by various KPIs including Net Promoter Score, Customer Satisfaction Score, and Net Revenue Retention along with several others.  

Account Executive

UrbanBound
Chicago
4 days ago
+14
As an UrbanBound Account Executive, you will identify and cultivate new business opportunities by supporting employee relocation initiatives within prospective and current clients. You must be able to effectively work with internal and external partners, manage an enterprise sales cycle, and accurately forecast sales while managing a pipeline four times your assigned quota.  We are seeking high energy teammates with previous experience selling or consulting on a robust solution in a fast-paced, ever-changing environment. At UrbanBound you will grow a book of business while helping redefine the employee relocation industry.

Part Time Relocation Consultant

UrbanBound
Chicago
4 days ago
+14
The ideal candidate is an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different relocating employees with whom they work. The person in this position must be friendly and genuinely interested in the agenda and needs of relocating employees. A persuasive, teaching style of communication is required to guide transferees through their relocations. Detail-oriented work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently; correct handling of details dealing with transferees is necessary to maintain and grow relationships. A Relocation Consultant is successful when relocating employees recommend UrbanBound to their colleagues and our customers are happy, passionate UrbanBound advocates.

Relocation Consultant

UrbanBound
Chicago
4 days ago
+14
The ideal candidate is an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different relocating employees with whom they work. The person in this position must be friendly and genuinely interested in the agenda and needs of relocating employees. A persuasive, teaching style of communication is required to guide transferees through their relocations. Detail-oriented work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently; correct handling of details dealing with transferees is necessary to maintain and grow relationships. A Relocation Consultant is successful when relocating employees recommend UrbanBound to their colleagues and our customers are happy, passionate UrbanBound advocates.

Business Development Manager

UrbanBound
Chicago
1 week ago
+14
As a Business Development Manager you will be supporting Account Executives by profiling, prospecting, and securing new sales meetings. We are looking for sales-minded individuals that are eager to learn while gaining invaluable sales experience.  Unlimited Career advancement will be awarded to those Business Development Managers who exceed the responsibilities of the role.  

Household Goods Relocation Specialist

UrbanBound
Chicago
2 weeks ago
+14
Perform end-to-end supplier management including, but not limited to: sourcing, onboarding, ongoing analysis, contract management, continued training, and performance management for assigned household goods relocation suppliers. Act as the main point of contact for escalated supply chain issues with supplier partners and the service delivery team. Serve as the supplier partner network subject matter expert. Craft responses to client RFPs or RFIs. Assist with cost estimate or pricing requirements. Participate in monthly/quarterly client reviews and new client implementations.

Global Mobility Supply Chain Manager

UrbanBound
Chicago
2 weeks ago
+14
Perform end-to-end supplier management including, but not limited to: sourcing, onboarding, ongoing analysis, contract management, continued training, and performance management for assigned relocation suppliers. Act as the main point of contact for escalated supply chain issues with supplier partners and the service delivery team. Serve as the supplier partner network subject matter expert. Craft responses to client RFPs or RFIs. Assist with cost estimate or pricing requirements. Participate in monthly/quarterly client reviews and new client implementations.