Insurance Claims Specialist (Commercial Property)

Revantage, a Blackstone Real Estate portfolio company, is a global provider of corporate services.

With a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Headquartered in Chicago, the company’s footprint extends across North America, Europe and Asia Pacific.

Rooted in a commitment to collaboration and inclusivity, Revantage goes beyond traditional corporate services and acts as a trusted partner. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.

What We Value: Our Culture

Our people are our most important asset, enabling Blackstone portfolio companies and investments to scale and thrive. Together, we foster a workplace where everyone can be themselves, enabling them to do their best work.​

At Revantage, we have exceptional people who live our values and help us pursue better every day. We offer dynamic and meaningful work, competitive compensation, benefits and flexibility. We listen and take action to ensure our organization evolves to reflect our employees’ voices and support an inclusive culture.

Our demonstrated commitment to our people and collaborative culture have earned us numerous awards as a top employer.

Our culture is built on our shared core values and commitment to be:

• Learners – We learn from our challenges and successes
• Leaders – We commit to continuous improvement
• Enthusiasts – We face challenges with optimism and believe anything is possible
• Achievers – We expect high standards for ourselves and enable the success of our teams
• Partners – We deliver value and positive impact to our partners

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Grow your career with us. As a member of our team, you'll gain hands-on experience in the real estate industry and benefit from a supportive environment that fosters personal and professional growth.

Why This Role Is Valuable 

This position will support the Risk Management department in the management of Commercial Property claims across North America. In addition to claims management, the candidate will utilize the Risk Management Information System (RMIS) to create meaningful metrics for various portfolio companies. As an integral part of the team, the Claims Specialist will work with all facets of the Risk Management department.

This position is based out of Revantage’s office in Dallas, TX or Chicago, IL.

How You Add Value

• Assist in claim reporting and management to achieve the most positive claim outcome possible

• Assist in the oversight of carrier/TPA management of all claims – monitor, evaluate, and address technical and financial performance issue

• Receive and review incident reports in RMIS to ensure the claim was properly reported and determine if escalation to supervisor and/or legal department is necessary

• Act as a liaison between third-party property managers and insurers to resolve claims, track payments and understand lender requirements

• Ensure claim reporting processes and procedures are followed by the portfolio companies and reinforce claim reporting instructions when necessary, including giving claim reporting training to portfolio companies

• Participate in quarterly claim reviews, tailoring the review to each portfolio company’s needs

• Provide loss history when requested from various portfolio companies

• Assist with historical claim closure efforts

WHAT YOU BRING TO THIS ROLE

Required:

• Associate's degree or Bachelor's degree from an accredited college; Bachelor's degree preferred.

• Minimum 7-10 years commercial insurance experience

• 2-3 years commercial property insurance required

• Strong quantitative skills in insurance and finance

• First-class interpersonal skills, including relationship building & maintenance

• Excellent communication (verbal & written), numerical, presentation & organizational skills 

• Demonstrate strong teamwork skills

• Effective reasoning and decision-making skills

• Strong negotiation and investigation skills

• Ability to meet deadlines and follow up in a timely manner

• Self-motivated with the ability to work effectively as part of a team in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential

• Proficient working knowledge of Microsoft Office systems, particularly Excel

Preferred:

• Experience across multiple industries including retail, office, multifamily, and industrial

• Experience managing third-party administrators and vendors

Base Compensation Range:

Total Direct Compensation:  This job is also eligible for discretionary bonus and incentive compensation on an annual basis.

Please review the job applicant privacy notice here.

Perks for You

• Competitive salary, overall compensation, and 401(k)
• Work-life balance offerings include:
  • Hybrid Work Policy
  • Productivity Hours – weekly meeting-free work time
  • Summer Fridays
  • Work From Anywhere Month
• In-house and external learning & development opportunities
• Generous health insurance and wellness benefits

EEO Statement

Revantage is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email  [email protected]