Content Practice Lead

| Chicago
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Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Azek, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information, visit rightpoint.com and connect with us on LinkedIn, Twitter, Facebook and Instagram. 
Please note, this role has been posted to build a talent pipeline for our next opening. We may not hire right away, but we will reach out should you fit our next opening. 

 

Job Description

We are looking for a Content Practice Lead to be located in our Chicago, Atlanta or Boston office. As the Content Practice Lead, you will be entrusted to lead the content practice nationally as well as support key business-development pursuits and clients. You have a deep background in content design and strategy and all aspects of it within the modern digital landscape. You know how to recognize and foster talent, develop & nurture ideas, and collaborate across disciplines. You are a true change agent and seek out new ways to strengthen Rightpoint as a whole. You are constantly exploring ways to innovate around content design and delivery. You can understand and articulate various perspectives on content to different audiences and collaborate with cross-functional leadership teams to identify opportunities to drive business value through content.

 

Additionally, you've led multi-disciplinary teams and are comfortable giving UX and design feedback in support of the overall experience strategy. You know what makes work excellent and transformational – and you have the work to prove it.

What you’ll be doing (team management):

  • Elevating strategic thought and design processes within the Content discipline and its deliverables
  • Mentoring and leading the Content Strategy team to help them grow professionally within projects and within the content discipline at Rightpoint
  • Articulating a vision and lead direction of content for accounts and projects that’s informed by business needs and strategy
  • Leading content thought and creative and/or strategic output for key business development efforts and leading cross-disciplinary teams to do so
  • Helping manage staffing and co-create project plans taking into account team strengths and growth opportunities
  • What you’ll be doing (content and project leadership):
  • Acting as a thought leader for key accounts for planning sessions, guidance or critical meetings
  • Leading and nurturing client relationships from a content standpoint on assigned accounts
  • Identifying additional sales opportunities for current accounts (along with the account team)
  • Driving the usage of modern content thinking and techniques across the content team
  • Actively engaging in increasing Rightpoint’s content profile through public speaking, judging, teaching, or other industry activities
  • Providing business development support for key sales pursuits to drive growth in content-related revenue
  • Serving as the practice area evangelist to help educate the rest of the organization on what the Content Strategy business is, what it does, and the value-add it offers, thus helping better integrate the practice area into the company as a whole
  • Providing strategic assistance on key client projects within the practice
  • Offering recommendations to constantly improve Content Strategy activities, deliverables, and thinking to help make Rightpoint’s Content Strategy services stand out among our competitors
  • What you need to have:
  • Proven experience in proposing and selling in Content Strategy and related services through aspirational storytelling
  • Experience with Website or Content Marketing Platforms
  • Strong strategic thinking abilities and demonstrated success in leading teams in executing established strategies
  • Excellent leadership skills, both in leading internal teams to best-in-class solutions and when partnering with clients
  • Superior communication, time-management, relationship management, and presentation skills
  • Significant experience managing teams
  • Strong analytical and problem-solving abilities
  • Proven ability to work in cross-functional teams
  • 10+ years’ experience in Content Strategy; at least 5 years in a leadership role in a Digital Agency Environment

 

Who We Are 

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led organization driven by innovation, rooted in technology and relentlessly curious. We’re a start-up at heart and we’re able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.  

Humble Brag 

  • Top Workplace Awards: Chicago Tribune – 5 Years!, Dallas Business Journal, Chicago Timmy Awards, and Crain’s Business Detroit 
  • Crain's Chicago Fast Fifty of “Fastest Growing Companies,” 4 Years! 
  • Best Charitable Organization/Non-Profit Website – Webby Awards 
  • Top Partners with Microsoft, Sitecore, and EpiServer 
  • Google Developers Certified Agency – 4 years running! 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • SitecoreLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • SitecoreCMS
    • EpiServerCMS
    • Microsoft DynamicsCRM
    • SalesforceCRM

Location

We’re located in the Loop, across the street from the Lyric Opera House and the Chicago River and just steps from the L and both Metra stations.

What are Rightpoint Perks + Benefits

Rightpoint Benefits Overview

Flexible PTO

Casual and open office environment

Flexible Work Schedule

Great insurance coverage and flexible spending accounts

401k with Company Matching

Weekly Snack/Drink delivery

Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.

Bi-Weekly Catered Lunches

Continuous Training, Certifications, and Learning Opportunities 

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Compassion Crew (Volunteer Group) Green Team (Eco-Friendly Group_ ERGs (PoC, Womxn, Parents)
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rightpoint employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10,00 monthly maximum payout for Long-Term, and $1,500 per week for Short-Term.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Rightpoint provides life insurance is equal to 1x times an employee's annual salary.
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Rightpoint provides employees with a 401(k) matching plan
Performance Bonus
Rightpoint has an annual performance bonus plan.
Child Care & Parental Leave Benefits
Child Care Benefits
Rightpoint provides backup child care assistance.
Generous Parental Leave
We provide up to 4 weeks of parental leave for the primary caretaker, and also provide 2 weeks of leave for the secondary caretaker. This is in addition to other benefits that layer on top of these.
Flexible Work Schedule
Rightpoint provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Our remote work program includes work from home Work remotely, typically 1-2 days per week. Team members remotely on occasion as needed.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Rightpoint sponsors family oriented events periodically throughout the year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Rightpoint offers a Flexible Time Off (FTO) policy which operates on the “honor system.” The policy is intended to provide team members with more flexibility to manage work schedules and personal
Paid Holidays
Paid Sick Days
Rightpoint has a Flexible Time Off Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Rightpoint offers pre-tax commuter and parking benefits for all team members.
Company Outings
Rightpoint hosts company outings Semi-annually.
Stocked Kitchen
Rightpoint has a very well stocked pantry with deliveries from Peapod 2x per week. We also have Cold Brew, Kombucha, and Beer on Tap
Some Meals Provided
Happy Hours
Happy hours are hosted regularly throughout the year
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Rightpoint offers support for ongoing training and support for job training and conferences.
Diversity Program
Lunch and learns
Rightpoint hosts lunch and learn meetings regularly.
Cross functional training encouraged
Promote from within
Mentorship program
Rightpoint's mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring.
Online course subscriptions available
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