Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
Chicago, IL

Copywriter-Digital

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Copywriter - Digital

Primary Function:

The Copywriter produces product copy and other written content in order to curate and present Grainger’s assortment to help customers quickly and confidently understand the products. Working with Merchandisers and Copy Editors, he or she will research, write, and review written content to ensure it contains all necessary information to address common customer questions and that it is presented in clear, concise language. The Copywriter also helps maintain and adheres to style guidelines and publishing standards outlined in documentation. This position is remote-only with an emphasis on production.

Principal Duties & Responsibilities:

  • Create high-quality, differentiated product copy and other written content that meets publishing standards for digital channels
  • Ensure written content anticipates and addresses customer questions about Grainger’s product assortment
  • Review produced copy within context on digital channels, ensuring that it augments and complements other elements, such as product data, photography, CGI, and site structure, to help customers make confident, informed purchasing decisions
  • Research products to write with authority and work with product experts to ensure copy provides useful information supported by reputable sources, product data, or Merchandising guidance
  • Maintain clarity and consistency of copy style, notifying Copy Editor of any potential revisions or additions to team’s editorial style guide
  • Manage and track individual projects to ensure they are completed on time
  • Identify and recommend solutions for problems or obstacles that may prevent accomplishment of objectives

Preferred Education & Experience:

  • BA/BS or equivalent preferred
  • Thorough understanding of technical product information and feature-benefit copy principle
  • Ability to conduct research and synthesize information from different sources into well-crafted, concise, customer-friendly language
  • Thorough understanding of rules of grammar, punctuation, and style
  • Working knowledge of direct marketing/catalog industry
  • Working knowledge of keyword research and basic SEO principles
  • Working knowledge of Microsoft Word and Microsoft Excel
  • Ability to work in deadline-driven environment and handle multiple (often conflicting) priorities at the same time
  • Project management skills
  • Attention to detail

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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What are Grainger Perks + Benefits

Grainger Benefits Overview

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Team members connect in, African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
401(K) matching
Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
Employee stock purchase plan
You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
Performance bonus
Charitable contribution matching
For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beverages and coffee on demand in our downtown locations.
Onsite office parking
We offer employees discounted parking rates at our Chicago office locations.
Relocation assistance
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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