eCommerce Copywriter, Zoro Tools

| Northwest Suburbs

Primary Function:

  • Write and edit informative, engaging, compelling, accurate, and entertaining copy to increase business value, cultivate customer relationships, and drive action.
  • Responsible for contributing to a scalable content creation process, partnering with eCommerce, Marketing, Merchandising, Customer Experience and Customer Service to ensure consistency across departments.
  • Focus on creating relevant, unique content for website, products, product categories, print marketing materials, marketing emails and site landing pages.

    Job Responsiblities:

  • Work with other members of the team to ensure the content strategy complements and amplifies all website and channel initiatives.
  • Verify all copy statements are supported by research, data, or merchandising guidance and are documented appropriately
  • Work within current SEO best practice guidelines.
  • Apply established procedures for content creation or content auditing to meet business needs and provide solutions for problems or obstacles
  • Be able to understand and translate technical product data into useful customer-focused copy
  • Edit informational, marketing, and UX copy as needed
  • Lead special projects as needed
  • Act as a service organization to support email, direct mail and brand teams marketing and copywriting needs.
  • Ensure messaging is consistent throughout all channels and promotional vehicles.
  • Use metrics to make adjustments/additions to campaign strategy.
  • Collaborate with cross-functional business partners, and use consumer and competitive research and analysis to develop and elevate product merchandising content.
  • Identify and adjust tone to shape messages for segmented audiences.

    Preferred Education & Experience:

  • At least 3-5 years of professional copywriting, editing, and basic project management experience, with emphasis on content marketing, digital marketing, and social media content.
  • Bachelor's degree in marketing, communications, journalism, or a related field.
  • Proactive and highly organized multitasker who can meet deadlines while proposing, writing, and editing a high volume of content.
  • Ability to learn quickly, take direction, and be proactive in proposing new ideas or solutions.
  • Outstanding copywriting skills and knowledge of SEO best practices.
  • Familiarity with Digital Asset and Content Management Systems is preferred
  • The ability to iterate quickly and effectively in response to feedback.

    Impact:

  • Contributes to overall content creation strategy and framework to scale SEO, site product, product category and marketing content, which represents a substantial portion of annual revenue from SEO. 
  • Works with Zoro's development team to determine appropriate technology to scale the content creation process as it related to the content creation roadmap..
  • This role requires an entrepreneurial individual with strong hands on eCommerce expertise.

    Working Relationships:

    Work with other members of the team to ensure the content strategy complements and amplifies all website and channel initiatives.

    Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • PythonLanguages
    • DjangoFrameworks
    • Google AnalyticsAnalytics
    • JIRAManagement

Location

One office is in River North (Chicago), a community blossoming with culture and nightlife, and the other is in the northern suburb of Buffalo Grove.

An Insider's view of Zoro

How would you describe the company’s work-life balance?

We are driven and work hard, because we are growing like crazy! We are in this together because we want to be, not because we have to. On the flip side, I've never missed one of my kid's ball games, concerts, parent-teacher conferences, and when I take a vacation, I'm actually allowed to take it (of course, I'm available if you need me, team)! :-)

Adam

HR Leader

What are Zoro Perks + Benefits

Zoro Benefits Overview

Very competitive package - beyond your base salary, we offer bonuses, a 401(k) match and additional 401(k) incentive contribution, a full-scope of medical/dental/vision/life insurance benefits, voluntary benefits, shuttle service, a bunch of free food (free coffee, soft drinks, snacks, and free meals from time-to-time). Our North Suburb office has a subsidized cafe inside our offices that is a breakfast/lunch spot and coffee bar, in addition to a game room, recreation area and a rock room... yes a rock room... bring your axe and rock out on a break!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Optional Voluntary Benefit
Wellness Programs
Discount partnership with Sky Fitness.
Onsite Gym
Buffalo Grove equipped with workout bench, dumbells, free weights, a basketball court, badminton court, ping pong, air hockey, bags, golf net, outdoor volleyball, and we've even played quiddich!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
3.5% contribution by Zoro on a bi-weekly basis (whether you contribute or not). Additional 3.5% target contribution based on annual company performance.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
We've won a Dave Thomas award for having a solid adoption assistance program - that's pretty cool!
Vacation & Time Off Benefits
Generous PTO
Starting at 18 days per year with carryover option of up to 5 days.
Paid Volunteer Time
We like to give back to the local community. We have team builders focused on helping a variety of philanthropic organizations.
Paid Holidays
Zoro offers all employees paid time off to observe all major holidays.
Perks & Discounts
Casual Dress
We feature a range from shorts and t-shirts to those who embrace "Tie Tuesdays". Wear what makes you comfortable, but you may want to clean it up if you have an important customer in town!
Commuter Benefits
In our North Suburb office, we feature shuttle service to/from Buffalo Grove, Highland Park, and Deerfield stops. Also a commuter benefit program available as a voluntary benefit.
Company Outings
We've done many of these. From ball games to luaus to olympics to the zoo - Zoro finds ways to treat employees to lots of fun.
Game Room
Basketball, bags, driving range net, ping pong, badminton, video games, music room... we even played quiddich in our warehouse for our Harry Potter-themed Halloween event!
Stocked Kitchen
All offices feature coffee, soft drinks, sparkling water, tea, popcorn machine, random snacking opportunities, as well as an on-site cafe in our North Suburb office.
Some Meals Provided
Happy Hours
Sometimes happy hours provided by the company, but many team members get together outside of work because they want to, not because they have to!
Parking
Recreational Clubs
Softball, bowling, and dragon boat racing team... yes, dragon boat racing!
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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