Proposal Writer

| Chicago
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What we are looking for:

CityBase is looking for someone who can contribute to our success by supporting our proposal team. Working with our Proposal Coordinator on the Marketing team, this person will review, analyze, research, and answer Requests for Proposals (RFPs) from local governments and utilities, in collaboration with Sales.

You should be able to present CityBase's capabilities in a way that differentiates us from competition. The position performs the appropriate investigation, analysis, and production necessary to respond to large, complex government RFPs using a number of tools. You must be able to move quickly, manage many concurrent work streams, and have meticulous attention to detail. Someone who is a fast learner and has comfort in learning technical concepts and translating them into compelling content will have success in this position.

This is a highly collaborative role, and this person should have the interpersonal skills to work with people throughout every level of the organization. It’s an opportunity to learn the ins and outs of the company and our product offerings, and to make a meaningful contribution that directly impacts our client base.


  • Write original new content, and update and groom a proposal content library
  • Work collaboratively with the Sales team and other subject matter experts throughout the company to develop proposal materials in support of products, programs, and services
  • Research bidding agencies and competitors to ensure proposal is competitive
  • Work with Sales teams to support proposal needs outside of formal RFPs
  • Collaborate with the Proposal Coordinator to maintain the proposal process and lead process improvements
  • Communicate effectively with internal staff throughout the organization
  • Collaborate with the Design team to amplify our message in proposals
  • Stay abreast of internal and external deadlines
  • Train Sales staff on proposal best practices
  • Edit and tailor existing written material 
  • Maintain big picture goals while staying attentive to details
  • Assist Proposal Coordinator with project management


  • Bachelor's Degree
  • 2+ years of related experience
  • RFP process experience
  • Excellent writing and editing skills
  • Excellent attention to detail
  • Research experience
  • Project management experience in a collaborative setting, with the ability to manage multiple deadlines and tight timelines
  • Must be comfortable with changing requirements and priorities, with a willingness to jump in where needed
  • Must be able to proactively communicate status and identify risks


  • Comprehensive benefits package including health, dental, vision, 401(k) (currently no match)
  • Flexible Spending Account, Dependent Flexible Spending Account, Pre-tax Commuter Program, company-paid short-term and long-term disability and life insurance
  • Unlimited PTO
  • Paid parental leave
  • A multitude of snacks and beverages

About CityBase:

CityBase makes government and utility technology that modernizes and unifies the way people find, apply for, and pay for services. CityBase works with local governments, agencies, and utilities to integrate payment functionality, business processes, and communications onto a central, cloud-based platform that consumers can access through the web, mobile, kiosk, IVR, or point of sale.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ElixirLanguages
    • ElmLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • AbstractDesign
    • InDesignDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubSpotEmail
    • Power AlmanacLead Gen
    • TwitterLead Gen
    • LinkedIn Campaign ManagerLead Gen


A central downtown Chicago Loop location close to all major CTA lines, in a high-rise office with spectacular views of the city and Lake Michigan.

An Insider's view of CityBase

How does your team reward individual success?

We have an awesome rewards platform called Bonusly that allows us to give points to our peers for helping out with things like code reviews,  organizing office events or volunteering for a good cause. The cool thing is we can convert our points into things like Amazon and Chipotle gift cards. 

Zach Avalos

Senior Recruiter

What kinds of technical challenges do you and your team face?

With any white-label project you face the problem of what to make configurable and what to make part of the core experience. At CityBase we work every day to identify overlap in our boutique or configured solutions so that we can consolidate features into a more maintainable product without losing meaningful flexibility.

Elizabeth Wesa

Senior Software Engineer

How has your career grown since starting at the company?

It’s been a great opportunity to grow my career within a growing company. I started at CityBase as a manager and am now a director. I’ve learned new skills on the job while collaborating with every team in the organization. Working in a lean and growing team means that every role in the organization can make valuable contributions to our future.

Elizabeth Ress

Director of Marketing

What is your vision for the company?

We make government easier for everyone. Offering a single platform that gives cities everything they need to deliver services. We give businesses and residents a single experience so they don't have to waste time context-switching. This also creates unique, emergent benefits, such as helping cities use data to deliver a more personalized service.

Joshua Goldstein

Chief Product Officer

What are CityBase Perks + Benefits

CityBase Benefits Overview

At CityBase, we value benefits that offer flexibility and improve work-life balance. That includes flexible hours, more work-from-home options, and unlimited vacation time.

Partners with Nonprofits
CityBase has partnered with Feeding America, Chicago Public Schools, iPaintMyMind, etc.
Friends outside of work
Eat lunch together
Intracompany committees
We have a volunteer culture committee called Build the Base dedicated to planning events, parties and celebrations for CityBase.
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
CityBase offers stock options through its employee profit-sharing program, including vesting over a three-year period
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
CityBase offers pre-tax commuter benefits for all employees.
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Paid Parental Leave. Competitive Pay & Stock Options.

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