Site Editor, QA & Digital Publishing:

Primary Function:

The site editor reviews all digital content for adherence to Grainger’s publishing guidelines and quality standards. He or she will review content from all publishing and merchandising departments together to ensure that our customer is supported fully; that there is a consistent, knowledgeable voice; and that all pieces of the presentation create a clear, easy-to-navigate experience. When areas of improvement are identified within the Site Editor’s section, he or she will communicate the issues and work with our cross functional partners across MRO Solutions to find solutions to the issues timely fashion to ensure that publishing deadlines are met.

Principal Job Duties & Responsibilities:

• Review digital presentations within the assigned project/section prior to publishing to the site to ensure adherence to publishing guidelines and quality standards
• Identify and clearly communicate what areas of the presentation need improvement before it can be published
• Work with our cross-functional partners to make improvements and resolve issues
• Coordinate updates and workflow issues across departments
• Review and support hierarchy, grouping, naming, and other guideline adherence during the category review process
• Identify opportunities for the publishing guidelines to be clarified or extended as new site features and content are encountered
• Promote knowledge of the publishing guidelines by working with upstream departments to communicate how the guidelines affect their work
• Inspect individual changes to the site to ensure that the appropriate actions have taken place across all departments, that content continues to meet publishing and quality standards, and that no errors have been introduced in the process
• Flag when team resources need to shift to meet deadlines and work with teammates to rebalance the workloads
• Lead special projects as needed, documenting SOPs and training team members on best practices

Preferred Education & Experience:

Education:

• BA/BS or equivalent required

Experience:

• 5-7 years of experience of digital site editing, print editing, copy editing or writing experience
• eCommerce, direct marketing, or catalog experience
• Industrial distribution experience
• Experience translating technical product information to a non-technical eCommerce presentation
• Proficiency in Microsoft Word, Excel, PowerPoint, and Visio
• Experience with workflow software (JIRA or similar)
• eCommerce platform software (STEP (Stibo Enterprise Publishing), Endeca, or other systems)
• Ability to work in deadline-driven environment and handle multiple priorities at the same time
• Customer focused
• Strong judgment and decision making skills
• Attention to detail

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.