Social Media Manager

| Chicago
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Passionate about making a difference in healthcare, technology, and precision medicine?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for a Social Media Manager to join our rapidly growing Communications & Marketing team. This role offers the opportunity to drive strategy, collaborate on content, and manage Tempus’ community engagement on various social media channels. This role will also be responsible for managing Tempus’ CEO’s social media channels. 

What You'll Do

  • Oversee day-to-day operations of the company and CEO social media platforms
  • Develop monthly organic social content calendars that align with larger quarterly marketing initiatives 
  • Produce and publish content across social media platforms (primarily LinkedIn and Twitter, but also Instagram, Facebook, and YouTube) 
  • Work closely with the Brand design team to create creative assets for social posts
  • Be the voice of the brand, monitoring and driving community engagement through tailored messaging for physicians, pharma/biotech companies, researchers, media, and employees
  • Create out-of-the-box storytelling tactics and opportunities across social platforms with video, animation, and other creative content
  • Collaborate across departments and teams to identify activities and stories to promote Tempus’ brand identity (Marketing, PR, Sales, Operations, People Operations (HR), Medical Affairs, Science Communications, Legal, and Regulatory)
  • Work closely with the Marketing and Communications team to develop the social-aspects of integrated campaigns on both paid and organic social channels
  • Own the paid social media execution for campaigns, including strategy, audience targeting, budget/bid, content development, and reporting 
  • Build quarterly, yearly, and campaign-specific analytics reports that feature key learnings and recommendations to improve future content and strategy
  • Partner with Customer Success to ensure all inquiries and comments are handled in a timely and appropriate fashion
  • Continue to develop an employee engagement strategy that encourages Tempus employees to use their social media channels to amplify company messages
  • Proactively monitor the digital industry landscape through social listening to find and respond to relevant real-time engagement opportunities 

 Required Qualifications

  • 5+ years of experience in social media, copywriting, content development, and data analytics reporting from Twitter, LinkedIn, Instagram and other social media platforms
  • Ability to proactively, independently identify opportunities for campaigns and make recommendations that integrate with other Communication/Marketing activities and larger business goals
  • Experience in developing social media strategy, driving customer service engagement, managing reputation, expanding customer loyalty, amplifying brand messages, and reporting meaningful metrics 
  • Track record of building strong relationships with members of cross-functional and affiliate teams, including executives
  • Knowledge and use of various social media management and analytics tools (ex: Sprout Social, Google Analytics, Bitly, etc.)
  • Outstanding written and verbal communications skills.
  • BA in Communications, Journalism, PR, or Marketing
  • Corporate communications experience preferred, either in a startup environment,  larger company, or agency
  • Experience managing social media for a healthcare company preferred, but not required


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • GCPLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • tableuAnalytics
    • JIRAManagement
    • SalesforceCRM

Location

600 WEST CHICAGO AVENUE, Chicago, IL 60654

An Insider's view of Tempus

What makes someone successful on your team?

We value creativity in ideation, autonomy in execution, and a healthy tendency to always question the status quo.

Ash

Lead Data Scientist

What are Tempus Perks + Benefits

Tempus Benefits Overview

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability Insurance
Flexible Spending Account
Commuter Benefits
Parental Leave
Charitable Matching Program
Mental Health Support Platform
Pet Insurance
Company Cafeteria with Breakfast, Lunch & Grab & Go Options
Stocked Kitchen with Snacks
On-Site Barista
Discounted Gym Membership
Discounted Divvy Membership
Diversity & Inclusion Initiatives
Team & Company Outings

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
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