Sr. Market Analyst/Content Writer (Chicago, IL)

| Chicago
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We are looking for a strategic and research-oriented Sr. Market Analyst/Content Writer to join our growing content Marketing team. 

You will be responsible for researching, planning, writing, and publishing content that ultimately engages our targeted audience and positions Crafty as the foremost expert of food and beverage at work. You will report to the Sr. Content Marketing Manager, while collaborating with others across the Marketing, Sales, Product, and Leadership teams. 

Specific areas of responsibility include (but are not limited to):

  • Conduct research to uncover market trends and customer insights that Crafty should have a perspective on
  • Serve as a trusted advisor in understanding where the market is going 
  • Advise the Marketing team on topics and trends we should have perspectives on
  • Develop ideas for content and execute pieces that will be tied to brand awareness and demand generation 
  • Author research-backed points of view that can be socialized internally and leveraged by leadership, sales, and product teams to initiate meaningful conversations with our clients and prospects as well as support business or product decisions
  • Build a network of internal relationships to identify new market needs and emerging issues
  • Partner with Demand Marketers, Sales, Product, and others to understand our target audience and buyers 
  • Connect with an external community of analysts and researchers to assess perspectives, viability of market insights, and Crafty’s ability to serve client needs aligned to trends
  • Work with the larger marketing team in an innovative, fast-paced, and creative workspace to write and edit sharp, differentiated, audience-focused thought leadership 
  • Support managing a content calendar externally & internally, in concert with the wider marketing team
  • Partner with SEO agency and other freelance writers  to deliver content that performs

Who we are: 

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work.  After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year’s time.

At Crafty, we have a diverse, high-powered team, comprised of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!

Who we are looking for:

Your experience (preferences, not requirements):

  • 7-10 years of proven success in business and technology writing and content creation, preferably in journalism, public relations, or as a market analyst  
  • Experience working on or closely with Marketing teams 
  • Stellar writing skills, with specialization in tailoring writing to different audiences 
  • Experience working with corporate executives 
  • BA or BS degree in relevant field

Your proficiencies:

  • Excellent internal and external communication skills oral, written, and presentation) with the level of professional polish to work across both internal and external audiences 

Your Superpowers:

  • A high level of curiosity in market movements, workplace culture and trends, and the food and beverage industry 
  • A demonstrated storyteller with world-class interviewing and ghost-writing skills
  • A strong content creator and project manager who drives pieces through from ideation (think) to execution (do) and beyond (publish and circulate).
  • Ability to incorporate feedback and perspectives of others, encouraging collaboration and inclusion in the creation of new ideas
  • Self-starter able to navigate and thrive in a fast-paced environment while still providing attention to detail and approaching tasks conscientiously.
  • Effective communicator, both written and verbal. Able to articulate, present, and report on complex information in a simple form that is clear and understandable by a variety of stakeholders. 
  • Energetic, team-based attitude. Share best practices, strategic guidance, and is ready to jump in to help wherever you can.
  • Strong managerial adeptness with the ability to organize people, processes, manage stress and make effective decisions involving people ·Makes decisions. 
  • A commitment to inclusion and diversity, and openness to new ideas and perspectives

Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

You are considered fully vaccinated:

  • 14 days after your dose of an accepted single-dose vaccine
  • 14 days after your second dose of an accepted 2-dose series
  • 14 days after you've received 2 doses of any "mix-and-match" combination of accepted COVID-19 vaccines administered at least 17 days apart.

If you do not meet these requirements, you are NOT considered fully vaccinated.

What we offer:

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done. Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become. 

We are proud to offer a compensation package that includes an option to join our Crafty healthcare plan to cover health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, it goes without saying, but snacks, beverages, and fun Crafty events are a part of that!

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • ApolloLead Gen


Crafty’s HQ is located in the Central Loop in the heart of downtown Chicago. In the middle of Chicago’s tech hub and surrounded by historical architecture, with a gorgeous view of the Chicago River, we are steps away from some of the city’s best restaurants, shops, and our world-famous riverwalk.

An Insider's view of Crafty

How does your team reward individual success?

At Crafty, if you have something nice to say about a teammate, you say it often and you say it loudly. You can nominate people for company value awards, but there's already an established culture of giving meaningful praise whenever it strikes us. It doesn't matter if you don't feed off of it, it's happening whether you're in the room or not.


Sr. Brand Content Specialist

How do you collaborate with other teams in the company?

The technology we build is an integral part of the day to day operations for other teams. We work with them to create new tools and features that will help them serve our clients and make our operations run as smoothly as possible. This makes our collaboration with other teams unique in that they become our users or stakeholders!


Product Manager

How has your career grown since starting at the company?

Working at Crafty allows me to flex my food and beverage skills AND expand my expertise. I’ve learned all about account management, procurement, and delivery operations. Being part of a startup that values transparency gives me a strong grasp on how each piece of a company complements the other and provides endless opportunities for growth.


Catering Support Specialist

How do you make yourself accessible to the rest of the team?

To continue to grow and scale at Crafty, it’s important that we make a conscious effort to put our people first. I have told each and every one of my team members that I lead with a Servant Leadership mindset - giving them the guidance and resources to do their jobs, while valuing them as people and trusting them to innovate and make decisions.


Sr. Director of Marketing

What makes someone successful on your team?

Being on the Crafty team means being truly valued, seen, and respected - no matter what role you play. As a veteran barista in the Chicago service industry, I can tell you - that's kind of everything. At Crafty, EVERY person is an essential part of the whole.


Field Coordinator

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