Supervisor, Copy (Print)

| Chicago

Copy Supervisor

Primary Function:

The Copy Supervisor will manage Copywriters, partner with Copy Editors, and support the Copy Manager to ensure Grainger product copy meets customer-focused quality standards and is produced efficiently. Working closely with cross-functional partners such as Merchandising and Marketing, he or she will manage designated operational workstream(s) while fostering a collaborative team environment across multiple locations. Serving as a thought leader with a continuous-improvement mindset, the Copy Supervisor will also help define standards, style, and processes. He or she will coach team members and invest in building the company’s collective capabilities in creating high-quality product copy.

Principal Job Duties & Responsibilities:

  • Supervises a team, has authority to hire and performance manage the team.
  • Leads/supervises, manages 6-10 employees
  • Working with the Copy Manager to develop, maintain, and continuously improve operations and help inform department strategy to produce copy that meets customer needs
  • Supervising and developing copywriters (monitoring and providing feedback on quality, efficiency, and ability to collaborate with others)
  • Working with Copy Editors to ensure quality standards and deadlines are met
  • Ensuring proper documentation of all processes (including but not limited to workflow mapping and Standard Operating Procedures), as well as all standards and style guidelines
  • Evaluating quality of work produced and updating standard and style guidelines as needed

Preferred Education & Experience:

  • BA/BS or equivalent preferred
  • Strong people skills, ability to coach with constructive feedback, and ability to create a collaborative work environment
  • Ability to manage through ambiguity
  • Strong project prioritization and management skills, and ability by accurately report production and quality metrics
  • Thorough understanding of customer needs, technical product information and feature-benefit copy principles
  • Thorough understanding of grammar and punctuation rules
  • Working knowledge of ecommerce, direct marketing, catalog, or similar industry
  • Working knowledge of keyword research and basic SEO principles
  • Must be able to quickly ascertain customer and business requirements to ensure correct tone, approach, etc.
  • Seen as a subject matter expert
  • Working knowledge of Microsoft Word and Microsoft Excel
  • Ability to work in deadline-driven environment and handle multiple (often conflicting) priorities at the same time
  • Strong influencing skills
  • Strong judgment and decision making skills
  • Attention to detail without losing sight of larger department and business context
  • Should have at least 10 years of editorial experience

Position can be based downtown or Lake Forest

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

Read Full Job Description

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SAP HANADatabases
    • TeradataDatabases

Location

The Ogilvie Train Station has its perks with metra in building and 5 blocks to the L. You can get to the French Market without stepping outside.

What are Grainger Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Onsite gyms available in various facilities including corporate HQ and some field offices.
Retirement & Stock Options Benefits
401(K)
The company contributes 3% to a 401(k) Plan each pay period as part of an annual Profit Sharing contribution up to a 12% total target if goals are met. Eligibility requirements apply.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Beverages and coffee on demand in our downtown locations.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
More Jobs at Grainger48 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Sales
Content
Developer
new
North Suburbs
Operations
new
Chicago
Operations
new
North Suburbs
Content
new
Chicago
Content
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Finance
new
North Suburbs
Marketing
new
Chicago
Data + Analytics
new
North Suburbs
Developer
new
Chicago
Product
new
North Suburbs
Finance
new
North Suburbs
Project Mgmt
new
North Suburbs
Project Mgmt
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Product
new
Chicago
Developer
new
North Suburbs
Marketing
new
North Suburbs
Operations
new
North Suburbs
Design + UX
new
Chicago
Design + UX
new
Chicago
Data + Analytics
new
Chicago
Marketing
new
North Suburbs
Sales
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
HR
new
North Suburbs
Data + Analytics
new
Chicago
Finance
new
North Suburbs
Project Mgmt
new
Chicago
Product
new
North Suburbs
Marketing
new
Chicago
Product
new
Chicago