project44
Our mission is to usher in a new era of trust and predictability to transportation and logistics.
Chicago, IL

Technical Writer - Contract

| Chicago
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Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!   

Why project44?  

  • Take an inside look into our culture!   
  • Ranked 2nd most innovative company by FreightWaves in 2018 and 2019 (right after Amazon who is our customer)  
  • “Best Places To Work” by Built In Chicago   
  • Our culture is more than a ping pong table, but we do host quarterly ping pong tournaments! 

You’ll be the go-to technical writer for creating comprehensive product documentation that’s accurate, concise and effective. As a Technical Writer, you thrive at writing conceptual overviews and procedures, reading and writing example code and updating help center queries and FAQs. You’re a key link between Engineers, Product Managers and Marketing, tying together many vital but disparate parts of the project44 ecosystem.

This is a 6+ month contract role.

Responsibilities: What you’ll do

  • Write clear and accurate documentation that enables customers to deploy, use and scale our software effectively and efficiently. Design and organize documentation sets for new APIs and developer products.
  • Edit, clarify and proofread documents written by others, and coach non-writers on ways to improve their writing skills
  • Manage complex documentation projects
  • Supplement developer documentation with relevant sample code
  • Work closely with agile development teams and product managers to define documentation requirements and produce customer-facing docs
  • Discuss technical details and solve problems with engineers, customer support reps, technical writers, and customers every day
  • Follow an established writing style guide and work with editors to create the best possible documentation for customers

Requirements: The experience you should have

  • A minimum of 3 years of experience in technical writing, product documentation or other forms of online technical content
  • Experience researching and writing technically accurate, concise and thorough content for developers (APIs, SDKs, web technologies, code example)
  • Ability to learn technical concepts quickly
  • Excellent content planning and organization skills
  • Ability to manage multiple competing priorities in a fast-paced, constantly changing environment
  • Strong communication skills and grasp of written English
  • BA/BS degree or equivalent practical experience

About project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.  

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Where we are

Located in the iconic art deco Merchandise Mart on the Chicago river and central to high energy restaurants, retail, and accessible public transit.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ReactLibraries
    • SpringFrameworks
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What are project44 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within

An Insider's view of project44

What’s the vibe like in the office?

When I interviewed, I was instantly attracted by the company culture, its ambiance, liveliness, and healthy vibe. I was impressed with the charisma and enthusiasm of every person I met. Our teams are highly motivated and diverse talent bringing unique experiences and knowledge with them. The vibe is upbeat driven collaboration!

Ravneet Sidhu

Senior Software Engineer in Test

How do you collaborate with other teams in the company?

From the start, I could tell that project44 was special; we're a group of really smart people who come together with the ability to experiment, try new things, and collaborate.

Portia LaMotte

Digital Marketing Manager

How does the company support your career growth?

There is no set track for career growth so you can take advantage of a lot very quickly. You can work on different projects and teams, develop new processes, build and improve something internally - you are able to advance and get real hands on experience.

Nate Puskaric

Strategic Account Executive

What is your vision for the company?

We are ultimately building a world supply-chain network that fits within a much broader vision of applying modern technology, data science, and data flow technologies to an industry that's as old as time.

Will Hansmann

CTO

What are some social events your company does?

I love being apart of our Culture Committee. If you have an idea, you're encouraged to share! The committee includes team members across the company and we regularly host events like potlucks, lunch and learns, company outings, volunteer events, intramural sports, & happy hours. The people that I work with are the best- never a dull moment.

Marc Harland

Carrier Onboarding Lead

project44 Jobs in Chicago
20

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Finance
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Content
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Customer Success Manager

project44
Chicago
11 hours ago
+40
You’re looking for your next opportunity as a Customer Success Manager. You’re passionate about analyzing data and leveraging the insights to drive value to your customers. You will have the autonomy to strategically create new solutions to customer problems and be responsible for communication across the organization. 

Content Marketing Manager

project44
Chicago
11 hours ago
+40
Why project44?  Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!   Take an inside

Technical Writer - Contract

project44
Chicago
2 days ago
+40
You’ll be the go-to technical writer for creating comprehensive product documentation that’s accurate, concise and effective. As a Technical Writer, you thrive at writing conceptual overviews and procedures, reading and writing example code and updating help center queries and FAQs. You’re a key link between Engineers, Product Managers and Marketing, tying together many vital but disparate parts of the project44 ecosystem.

Staff Accountant

project44
Chicago
2 days ago
+40
You are looking for your next position as a Staff Accountant. You are passionate about working on monthly financials, A/P and AR and general ledger. You are looking to join a fast-growth technology company and join our Finance and Accounting team. You will report directly to our Accounting Manager. 

Director of Communications

project44
Chicago
2 days ago
+40
Why project44?  Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!   Take an inside

DevOps Engineer

project44
Chicago
6 days ago
+40
You would be joining our fast-growing DevOps team in downtown Chicago! You will help evaluate and choose emerging technologies - containers, auto-scaling, self-healing capabilities, performance and code quality tooling, etc. You would determine the right tool for the right task. You will analyze and improve the reliability, scalability, and efficiency of our systems through both automation and code development within the dev teams. You’re an empathetic engineer who will drive DX (Developer Experience) improvements through automation and standardization - (Push button deployments, Automated Rollbacks). You will champion security practices and protective design. Lastly, you will triage platform issues responding to automated alerts/pages, perform advanced troubleshooting and monitoring of our systems to ensure SLA and capacity requirements.  

Financial Strategy Analyst

project44
Chicago
1 week ago
+40
project44 is actively seeking a Financial Strategy Analyst to support the Company’s financial planning, budgeting, accounting and daily operations. You will be responsible for working with the finance team, and partnering with the business to help them understand and manage their budgets and forecasts, while proactively delivering insights to relevant constituents. You will also facilitate communications across the organization, delivering insightful analyses and reports to internal and external parties and working closely with the accounting function to ensure timely and accurate financial reporting. You will get as much responsibility as you demonstrate you can handle! 

Front End Software Engineer

project44
Chicago
1 week ago
+40
You are looking for your next position as an experienced Font End Software Engineer and you have a passion for User Experience and expertise needed to execute front end development for our product interfaces. This role reports directly our Engineering Manager and will work closely with counterparts on the Engineering team to ensure successful front-end delivery.

Sr. Engineering Manager

project44
Chicago
1 week ago
+40
project44 is looking for a Senior Engineering Manager to join (and lead) our engineering team in downtown Chicago. You will work in a fast-paced, Agile environment, leading teams that are designing, building, and implementing scalable micro-service systems consumed by companies around the world.  If the idea of processing tens-of-thousands of requests per-second in a fast-paced, data-driven environment sounds like fun, this is the place to be.

TechOps Intern

project44
Chicago
1 week ago
+40
project44 is seeking an Intern, TechOps, to join our team in downtown Chicago! As an Intern, TechOps, you'll help support our global support organization in tier 1 tech related tasks. If you consider yourself an empathetic, independent, collaborative individual with a knack for troubleshooting IT problems, keep reading!

Senior Product Designer

project44
Chicago
1 week ago
+40
Work cross-functionally in a highly collaborative environment with Product Managers, Engineers and other stakeholders to arrive at the best possible experience for our shippers, carriers and their customers. Tackle complex problems and clearly articulate your solutions to a wide range of stakeholders. Connect with users to listen, observe and turn their feedback into insights and ideas that drive the best outcomes. Design workflows and detailed interactions that bring those ideas to life through sketches, wireframes, prototypes and hi-fidelity visual design. Make sound design decisions with qualitative and quantitative data as well as have the know-how to acquire that data. Collaborate with your design peers to ensure a consistent end-to-end experience, and to improve our design processes. 

Sr. Director of Alliances/Channels

project44
Remote
1 week ago
+40
Partners are the backbone of project44’s growth and success. In an industry built on deep relationships and trust, the Sr. Director of Alliances/Channels will be responsible for managing and growing project44’s financial, product, and satisfaction levels with its channel partners.

Quality Engineering Manager

project44
Chicago
2 weeks ago
+40
If you are passionate about leading teams and love implementing testing practices in an agile environment this position is for you. This is a strategic role and we are looking for managers who have experience leading teams and can operate at scale. If you like to build, grow and develop teams and like to make a huge impact while doing so, we are interested in talking to you.   

Quality Engineer

project44
Chicago
2 weeks ago
+40
The Quality Engineer is responsible for ensuring that all aspects of the products have adequate automated testing coverage and the deepest level of validation, while in compliance with the SDLC and QA processes. You will work closely with developers in a dynamic agile environment to deliver effective and efficient testing automation frameworks and capabilities, while adhering to quality standards. 

Product Manager/Sr. Product Manager - Lifecycle

project44
Chicago
2 weeks ago
+40
You’re looking for your next opportunity as an experienced Product Manager/ Sr Product Manager to bring the passion, work ethic and expertise needed to lead key product initiatives at a fast-growing tech startup. You are very enthusiastic about managing the complete product lifecycle to ensure success in terms of both revenue and the timely release of new products and capabilities. You thrive working closely with your counterparts on the Development team to ensure successful product delivery as well as collaborate with extended team members in Marketing, Sales, Support, and other departments.

Sr. Software Engineer

project44
Chicago
2 weeks ago
+40
project44 is looking for a Senior Software Engineer to join our engineering team in downtown Chicago. You will work in a fast-paced Agile environment designing, building, and implementing scalable micro-service systems consumed by companies around the world. 

Product Manager/Sr. Product Manager - Insights & Analytics

project44
Chicago
2 weeks ago
+40
You’re looking for your next opportunity as an experienced Product Manager/ Sr Product Manager to bring the passion, work ethic and expertise needed to lead key product initiatives at a fast-growing tech startup. You are very enthusiastic about managing the complete product lifecycle to ensure success in terms of both revenue and the timely release of new products and capabilities. You thrive working closely with your counterparts on the Development team to ensure successful product delivery as well as collaborate with extended team members in Marketing, Sales, Support, and other departments.

Director, Quality Engineering

project44
Chicago
2 weeks ago
+40
project44 is looking for a Director of Quality Engineering with a proven track record that can bring the passion, work ethic and expertise needed to lead a strong Engineering team at a fast-growing tech startup. This is a senior leadership role focused on scaling the organization and practices and delivering best-in-class functionality and usability, with high quality, at a competitive velocity, managing direct reports and driving agile product delivery across multiple teams. The group includes teams that are responsible for both front-end and backend components for our Freight API SaaS service and partners closely with Product Management.

Technical Program Manager

project44
Chicago
3 weeks ago
+40
 You are looking for your next position as a Technical Program Manager and get excited about leading large-scale, cross-functional initiatives within our product teams. You are passionate about seeing programs through the beginning to the end, ensuring a better workflow and more effective communication. You enjoy working closely with Executives, Product Managers, and key company Stakeholders to drive critical programs and activities across the company. 

Senior Vice President of People

project44
Chicago
3 weeks ago
+40
We’re looking for an experienced Senior Vice President of People to lead a team to lead and build a team to achieve and exceed our company goals.  The right candidate will be an experienced SaaS leader who can build, scale and manage a team during hyper growth, including via international expansion and growth via M&A.