Technical Writer
Overview
VidMob is an award-winning Intelligent Creative Platform that provides an end-to-end technology solution for all a brand’s creative needs. It is an integrated platform combining first-of-a-kind creative analytics with best-in-class creative production to understand and improve marketing effectiveness.
We seek candidates that are curious, collaborative and committed to excellence. We take every hire seriously and only choose seriously talented team members. We care deeply about our employees and are dedicated to making VidMob an exceptional company to work for. VidMob is proud to offer comprehensive health plans paid for by the company, enhanced Maternity/Paternity Programs and unlimited vacation plans. We also provide employees with access to 401K plans, healthy food and snacks, and pre-taxed transit.
VidMob is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
VidMob Engineering
VidMob engineers develop a first-in-class operating system for creativity, bringing together the power of data and human creativity to help creators, marketers, non-profits, and more to thrive in the era of scaled digital creative. We are a high-performing team with a strong, positive culture. These are the tenets of engineering at VidMob:
- Continued improvement of our products, our organizations, and ourselves
- Outcomes over outputs; delivered value is more important than lines code, sprint points, hours, or other metrics
- Ownership of success; we are individually responsible for our success as a group; we take our commitments very seriously
- Our opportunity deserves urgency and care
- We value our colleagues; we are collaborative and supportive and embrace diversity
- We build for the user; the needs of the user are our inspiration and our arbiter of success
Please find more information on the VidMob engineering team here: https://tripod.vidmob.com/
Who We’re Seeking
You’re a technical writer with a strong engineering mindset, who finds it easy to partner with subject matter experts, discuss technical topics and write about them for a variety of audiences (including engineers, designers, and product management). You have proven experience in a technical field, such as software development, computer science, or engineering. You are able to evaluate and analyze complex information, organize it, and present it in a digestible fashion. You are highly fluent in, or a native speaker of, English. The key to success in this role is cooperative work with other teams.
What You'll Do
You’ll take ownership of the technical documentation of our web application and APIs, as well as the underlying business rules of our platform. Working directly with our engineering and product teams, your responsibilities as our first full-time documentation specialist will include
- Define documentation standards
- Restructure, organize, and update our existing documentation
- Manage the documentation process, including the creation, editing, versioning, proofreading and publishing of documentation
- Edit, clarify, and proofread technical documents written by your colleagues, and coach non-writers on ways to improve their writing skills as needed
- Review and edit content for all new and enhanced features
- Implement workflows to ensure the documentation is relevant and kept up to date
We’re currently using Confluence, Postman, and a bit too much of the oral tradition; experience with the first two of these is helpful but not required; experience with reducing the need for the third one is essential.
Details
Location: Pittsfield, MA or Remote
Compensation: Competitive salary and equity (based on experience).
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Unlimited Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Stock Option Plan
- 401k Plan