Air Planning Associate at Flexport

| Chicago
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Build the flight plans to help Flexport growThe opportunity:

Our Air Freight Team continues to grow and as part of that growth we're looking to expand our team with experienced planning associates in our Chicago Warehouse office located near O'hare Airport.

You will:

Export planning

  • Decide on allocation of Flexport shipments to our contracts to fulfill customer transit time and ensure fulfilment of our Air contracts with carriers
  • Ensure our planned shipments make it to the allocated flight compliantly
    • Review that all cargo arrives as planned with all documents
    • Book the capacity with airlines
    • Ensure full on time delivery for the booked flight working in collaboration with our shippers, trucking vendors and ground handlers
    • Repair any airline offload or deviation to the plan and communicate revised planning to our customer service team
  • Lead the design of cutting edge planning tools for Flexport with the global planning team and Flexport Air Software Engineering team

Capacity fulfilment management

  • Monitor the fulfilment of Flexport procured Air contracts and take corrective actions to improve fulfilment (follow up with customers on promised cargo, reduce procured capacity, etc…)
  • Manage coloading partnerships and/or GSA to help us fulfill contracted capacity

Import planning


  • Coordinate the clearance and the de-consolidation of all import consolidations into the region you oversee, interacting with warehouse team, trucker and squads to ensure that all shipments get delivered to the final customer on time
  • Work with the different actors in the de-consolidation chain (airlines, terminals, truckers, warehouses) as well as our software engineering team to simplify and automate our import processes, therefore reducing manual work for your team and providing better control to our customers

Drive technology adoption


  • Work with all partners in the export and import chain in your region to adopt our technology (train them, lead implementation with their teams, work with our software engineering to improve our product to meet their needs)

You must be comfortable with:

  • Occasional irregular or intense hours: things go fast in Air and issues will need to be resolved on the spot
  • Occasional weekend work (working from home): we cover weekends on alternative basis between the full team, this won’t be often but it will happen
You should have:
  • Internal track record of success in an operational or planning role for 2-3 years
  • Very structured and with high level of energy;
  • Strong analytical background and full mastery of analytical tools (Excel, etc…);
  • Extremely good at problem solving under pressure
  • Excellent communication and interpersonal skills 
  • Previous experience in Forwarder in Air Import/Export/Operations department or in an airline in Revenue Management / Space Control / Planning a plus
  • Previous experience in Consulting a plus
  • Master’s degree in Logistics or Sciences preferred

About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • PeriscopeAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • TrelloManagement
    • MailChimpEmail

Location

Come be a part of the founding team in our newest U.S. office! We're located near tons of restaurants and only a 10-minute walk from 3 parks!

An Insider's view of Flexport

What’s the vibe like in the office?

The people in this office are the cream of the crop. They’re down to earth and razor-sharp. You could go up to anyone in the office, ask them a question, and they will stop whatever they were doing and help you out every time.

Victoria

Sales Development Representative

What's the biggest problem your team is solving?

We are solving the extreme complexity and opacity of trucking coordination and execution in international supply chains. We bring visibility and control to our customers while also reducing operational overhead.

Uri

Senior Engineering Manager

What makes someone successful on your team?

Ownership. Our company is growing quickly and the surface area of our product is growing quickly as well. The strongest contributors identify important projects and see them through completely. They are proactive from the initial research and design phases to the post-launch productive monitoring. As Flexport grows, they emerge as natural leaders.

Max

Senior Staff Engineer

How does your team reward individual success?

The squad model makes every team member's accomplishments integral to his/her peers success which, in turn, stimulates each us to celebrate each others wins through shoutouts on slack, nominations for projects and applause at team meetings.

Ellen

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Flexport's flexible PTO policy allows employees to take as many days off as they need, providing they get manager approval.
Paid Volunteer Time
Flexport encourages employees to give back with paid volunteer time off up to 10 hours per year.
Paid Holidays
Flexport gives all full-time employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Flexport offers pre-tax commuter benefits for all full-time employees.
Company Outings
Free Daily Meals
Flexport provides catered lunches Monday - Friday and stocks our kitchen with breakfast foods for employees to enjoy in the morning.
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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