Analyst, Business Operations & Analytics

| Hybrid
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As an Analyst on the Business Operations & Analytics Team, you will focus on ensuring all parts of the organization have the data needed for tactical and strategic decision making. This role will be technical in nature but will provide exposure to all parts of the business including working with key stakeholders in Operations, Finance, Sales, Product, and Engineering. From developing data pipelines and organizing projects to producing dashboards for senior leadership, this individual will utilize a large range of skills to accomplish business goals. This role is an unparalleled learning opportunity for a technically minded business analyst interested in being at the center of a rapidly scaling technology organization. 

Responsibilities

  • Work closely with stakeholders on creating new automated metrics to accomplish business goals (this includes brainstorming, scoping, execution, training, and impact measurement)
  • Create reports on internal performance that are presented to the executive teams weekly and the board of directors monthly
  • Build Dashboards that address key business needs either tactically or strategically
  • Develop project plans, prioritize key projects, and fully execute data focused projects from start to finish (pulling in key stakeholders when necessary)
  • Conduct ad hoc analysis and consider how this analysis should either be replicated in a tool or produced one off. Develop self-service options for repeat data needs.
  • Work closely with product teams to identify gaps or issues with the data and prioritize their fixes

Requirements

  • 1-2 years relevant business experience (post college degree) solving analytical problems using quantitative approaches
  • Quantitative undergraduate degree from leading institution
  • Exceptional problem solver with the ability to transition between detailed data and high-level insights
  • Strong interpersonal collaboration and project management skills resulting in teams requesting to work with you again
  • Presence to interact with employees at all levels
  • Experience with Business Intelligence Tools (Tableau, Qlikview, Looker, Apache Superset) or any type of Dashboard Reporting
  • Superior hands-on analytic skills including very strong Excel modeling skills and interest in learning SQL and Python
  • Clear and Concise Written Communication

Preferred Skills

  • Basic Database & SQL Skills (Basic Queries, Data Types)
  • Python Development Experience (Pandas, ETL, APIs)
  • Web Development Experience is a Plus
  • Experience in a high growth environment

FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. The platform is optimized for mobile and equipped with market-leading end-to-end security. We look for smart, agile, creative team players who are ready to roll up their sleeves and deliver for our customers.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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