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Analyst, Business Operations & Analytics

| Chicago

FourKites is looking to add an Analyst to our Business Operations & Analytics Team. The ideal candidate will be eager to learn and business-oriented, as they will focus on ensuring all parts of the organization have the data needed for tactical and strategic decision making. This role will be technical in nature but will have exposure to all parts of the business, including working with key stakeholders within Operations, Finance, Sales, Product, and Engineering.

From designing dashboards for customers and leadership to hosting stakeholder meetings and orienting technical projects, this individual will utilize a large range of skills to accomplish business goals. This role is an unparalleled learning opportunity for a technically-minded business analyst interested in being at the center of a rapidly scaling technology organization. 


  • Convert our expansive data resources into actionable metrics and insights for both internal stakeholders (team members, leadership) as well as external stakeholders (customers)
  • Create reports on internal performance that are presented to the executive teams weekly and the board of directors monthly
  • Build Dashboards that address key business needs either tactically or strategically
  • Develop project plans, prioritize key projects, and fully execute data focused projects from start to finish (pulling in key stakeholders when necessary)
  • Conduct ad hoc analysis and consider how this analysis should either be replicated in a tool or produced one-off; develop self-service options for repeat data needs.
  • Work closely with product teams to identify gaps or issues with the data and prioritize their fixes


  • 1-2 years relevant business experience (post college degree) solving analytical problems using quantitative approaches
  • Quantitative undergraduate degree from leading institution
  • Exceptional problem solver with the ability to transition between detailed data and high-level insights
  • Excellent project management skills and ability to convert data into actionable business intelligence
  • Strong interpersonal collaboration resulting in teams requesting to work with you again
  • Presence to interact with employees at all levels
  • Superior hands-on analytic skills including very strong Excel modeling skills and interest in learning SQL and Python
  • Ability to do quality assurance and create compelling/easy to use documentation
  • Clear and Concise Written Communication

Preferred Skills

  • Basic Database & SQL Skills (Basic Queries, Data Types, Query Performance)
  • Python Development Experience (Pandas, ETL, APIs)
  • Experience with Business Intelligence Tools (Tableau, Qlikview, Looker, Apache Superset) or any type of Dashboard Reporting
  • Experience in a high growth environment
  • Experience with design and building beautiful reports (Illustrator, Photoshop, Basic Visual Design Principles) is a plus
  • Web Development Experience is a plus

FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. The platform is optimized for mobile and equipped with market-leading end-to-end security. We look for smart, agile, creative team players who are ready to roll up their sleeves and deliver for our customers.

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Technology we use

  • Engineering
    • RubyLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • SQLiteDatabases


Modern office space with panoramic views of downtown Chicago. Located in the Ogilvie Transportation Building, that's connected to all of downtown!

An Insider's view of FourKites, Inc.

What are some social events your company does?

The team at FourKites makes sure to take time to get a little competitive. Happy hour at SPiN allowed the teams to bond over snacks, libations and some fierce ping pong skills.


Talent Manager

What projects are you most excited about?

We are working on a project to add functionality to our platform that will increase our customer’s visibility and add flexibility to our integrations. This has required collaboration between multiple departments to ensure that the scoping of the multiple product enhancement tickets are detailed and address the problems of all stakeholders.


Manager, Carrier Operations

How has your career grown since starting at the company?

I started with FourKites as executive admin support & office manager. Several months into the role, I discussed growth opportunities with my manager and expressed an interest in moving into the HR function. The company supported my growth by sponsoring my SHRM certification and at my 1yr anniversary, I officially transitioned into a HR role!


HR Manager & Office Manager

What are FourKites, Inc. Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
FourKites has the "Fun Committee" to help create new happy hour ideas, spirit weeks, summer and winter parties, new swag ideas and co-ed sports teams.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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