Analyst, Clickstream Analytics at Grubhub

| Chicago
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About The Opportunity

You are a Clickstream mobile and web analytics rock star eager to join our growing Data Analytics Team, which is responsible for helping drive actionable insight across the organization.  You love big data and will support company growth by taking ownership of data assets and data collection methodologies. Your work enables the organization to distill opportunities and themes from data, and to design programs to test theories and new product concepts. You’re a curious, highly motivated, quantitative-minded thinker who enjoys learning, educating an organization at the crossroads of mobile, local, social and commerce.

You’ll work on key projects alongside our product managers, data scientists, data engineers, and our senior leadership team.

Some Challenges You’ll Tackle

  • Create and manage implementation of analytics tracking requirements to measure feature and/or overall product performance.
  • Work closely with Product, Engineering, Finance, and Marketing teams to identify new areas of concentration and feature enhancements for tracking and analysis. Design methodologies for tag documentation, testing protocols, ensuring data consistency, and data retention architecture.
  • Work closely with Development teams to translate requirements for technical leads, and to drive technical workflows for both implementation and testing.
  • Ensure consistency of data collection between data collection methodologies, and foster a data retention architecture in conjunction with data engineers.
  • Collaborate with data scientists, product managers, marketers, and analysts to integrate front end analytics into strategic-minded dashboards, reports, and ad-hoc analyses.
  • Identify and analyze trends and shifts in customer behavior, both independently and in collaboration with product managers, marketers, and data analytics resources across both browser and native mobile apps.
  • Support creation of reporting materials for the Board of Directors and senior leadership.

 

You Should Have

  • 4+ years of relevant site analytics experience (eCommerce preferred).
  • A deep understanding and experience with Clickstream tag creation, log collection, data retention architecture, and data analysis.
  • Fantastic database experience dealing with very large data sets, and good comfort writing complex SQL.
  • Experience architecting data collection solutions.
  • Comfort with A/B Testing methodologies, crafting targeted custom variables, segmentation, and reports.
  • Experience in Tagging Strategies and Optimization.
  • Familiarity with Google Analytics, Coremetrics, Adobe and/or another site analytics tool from a site tagging and data collection perspective.
  • A love for challenges and problem solving to be addressed via strategic thinking.
  • A highly analytical mind with a demonstrated ability to conduct and interpret quantitative and qualitative analyses.
  • The ability to work with little supervision while managing multiple priorities; quickly adapt in a rapidly changing environment.  A strong sense of accountability and ownership.
  • Comfort drawing insights from analysis and building support for your perspective, having a keen eye to simplify complex, large data sets into easily digestible visualizations.
  • The ability to be a quick learner who thrives under ambiguity.
  • A great team player with a strong value system, unquestioned integrity and solid listening skills.
  • Inspired by our mission to deliver food happiness.

 

Got These?  Even Better:

  • Well-versed in building site analytics dashboards and reporting collateral for various constituents within the organization.
  • Familiarity with Tableau to provide insight into complex data sets.
  • Comfortable manipulating large data sets and presenting complex information in an easy to understand manner.
  • Familiarity with tag management systems and JavaScript is a plus.
  • Fluent in Attribution Analysis to examine Search and Display characteristics as they relate to marketing campaigns.
  • An Excel aficionado; proficient in the creation of PowerPoint presentations and public speaking.

 

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

We deliver favorites every day. Join us as we move eating forward.


Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here:DOL Poster. Grubhub is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases

Location

111 W. Washington St., Chicago, IL 60602
Culture Club Coordinator
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What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Health and Wellness: We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4 week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Your personal and professional development is a priority at Grubhub. From your very first day here, you are empowered to lead and be an active participant in your career growth. We provide continuous learning opportunities, trainings, as well as coaching and mentorship programs.

PTO. It’s true, Grubhub employees are provided a generous amount of time to recharge their batteries.

MealPerks: We never let our people go hungry! We provide our employees with weekly credit to use on Grubhub, and offer company-wide meals several times a year to bring our Grubhub family together.

Fun: Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful initiatives across our offices. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning
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