Grubhub
Chicago, IL

Analyst, Clickstream Analytics

| Chicago

About The Opportunity

You are a Clickstream mobile and web analytics rock star eager to join our growing Data Analytics Team, which is responsible for helping drive actionable insight across the organization.  You love big data and will support company growth by taking ownership of data assets and data collection methodologies. Your work enables the organization to distill opportunities and themes from data, and to design programs to test theories and new product concepts. You’re a curious, highly motivated, quantitative-minded thinker who enjoys learning, educating an organization at the crossroads of mobile, local, social and commerce.

You’ll work on key projects alongside our product managers, data scientists, data engineers, and our senior leadership team.

Some Challenges You’ll Tackle

  • Create and manage implementation of analytics tracking requirements to measure feature and/or overall product performance.
  • Work closely with Product, Engineering, Finance, and Marketing teams to identify new areas of concentration and feature enhancements for tracking and analysis. Design methodologies for tag documentation, testing protocols, ensuring data consistency, and data retention architecture.
  • Work closely with Development teams to translate requirements for technical leads, and to drive technical workflows for both implementation and testing.
  • Ensure consistency of data collection between data collection methodologies, and foster a data retention architecture in conjunction with data engineers.
  • Collaborate with data scientists, product managers, marketers, and analysts to integrate front end analytics into strategic-minded dashboards, reports, and ad-hoc analyses.
  • Identify and analyze trends and shifts in customer behavior, both independently and in collaboration with product managers, marketers, and data analytics resources across both browser and native mobile apps.
  • Support creation of reporting materials for the Board of Directors and senior leadership.

 

You Should Have

  • 4+ years of relevant site analytics experience (eCommerce preferred).
  • A deep understanding and experience with Clickstream tag creation, log collection, data retention architecture, and data analysis.
  • Fantastic database experience dealing with very large data sets, and good comfort writing complex SQL.
  • Experience architecting data collection solutions.
  • Comfort with A/B Testing methodologies, crafting targeted custom variables, segmentation, and reports.
  • Experience in Tagging Strategies and Optimization.
  • Familiarity with Google Analytics, Coremetrics, Adobe and/or another site analytics tool from a site tagging and data collection perspective.
  • A love for challenges and problem solving to be addressed via strategic thinking.
  • A highly analytical mind with a demonstrated ability to conduct and interpret quantitative and qualitative analyses.
  • The ability to work with little supervision while managing multiple priorities; quickly adapt in a rapidly changing environment.  A strong sense of accountability and ownership.
  • Comfort drawing insights from analysis and building support for your perspective, having a keen eye to simplify complex, large data sets into easily digestible visualizations.
  • The ability to be a quick learner who thrives under ambiguity.
  • A great team player with a strong value system, unquestioned integrity and solid listening skills.
  • Inspired by our mission to deliver food happiness.

 

Got These?  Even Better:

  • Well-versed in building site analytics dashboards and reporting collateral for various constituents within the organization.
  • Familiarity with Tableau to provide insight into complex data sets.
  • Comfortable manipulating large data sets and presenting complex information in an easy to understand manner.
  • Familiarity with tag management systems and JavaScript is a plus.
  • Fluent in Attribution Analysis to examine Search and Display characteristics as they relate to marketing campaigns.
  • An Excel aficionado; proficient in the creation of PowerPoint presentations and public speaking.

 

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge.
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week.
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be.

We deliver favorites every day. Join us as we move eating forward.

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here:DOL Poster. Grubhub is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

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Where we are

111 W. Washington St., Chicago, IL 60602

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
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What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. It’s true, we provide you a generous amount of time to recharge.

Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.

Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it.

Free Food. Kitchens are stocked and free Grubhub each week.

Casual Culture. Catch rays on the rooftop or get comfy on the couch and get to know your coworkers — because work, should be a place you want to be.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Jobs at Grubhub
68

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Product Manager

Grubhub
Chicago
4 hours ago
+31
Grubhub’s Delivery product team is looking for a technical customer-focused Product Manager, to help us make the best delivery experience for millions of diners. The ideal candidate will have excellent analytical, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. In addition, the ability to work backwards and think from a customer perspective is crucial.

Senior Front-End Engineer

Grubhub
Chicago
4 hours ago
+31
As a Sr. Front-End engineer on the restaurant team, you will be working with product managers, designers, and other engineers to figure out what needs to be done to build a feature, plan it out, and then execute – sometimes individually, sometimes leading a small group of other front-end engineers. This role will be a lot of heads-down development, but it also requires good communication with others, wise translation of product requirements into features, and sometimes directing the work of others.

Inbound Sales Representative

Grubhub
Chicago
4 hours ago
+31
Qualify inbound leads and deliver top-notch customer service to potential restaurant clients in a quick and efficient manner. Receive inbound calls and email inquiries from restaurants across the country interested in joining our platform. Provide potential clients with necessary documents regarding joining our platform and ensure they are properly onboarded (once they sign up of course!). Be a Grubhub product expert and work to partner with the next wave of great local restaurants. Consult with restaurant owners on the benefits of joining GrubHub and having access to our rapidly growing community of hungry diners. Identify needs and goals of the restaurant and demonstrate how GrubHub can help grow their business. Exceed high-volume sales goals while working within a team environment.

Senior Insights Researcher (must have QUANT experience)

Grubhub
Chicago
4 hours ago
+31
About The Opportunity Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa). While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 20+ million diners food ordering experience and we are partnered with 125,000 restaurants in 2,400 US cities across our suite of apps (Grubhub, LevelUp, Seamless, Tapingo, AllMenus and MenuPages). Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery! Our team is adding a Senior Insights Researcher to focus on quantitative research and who is passionate about understanding people’s needs, behaviors and attitudes. We’re looking for a researcher with experience collecting real-time customer feedback via email distributed, site intercept, NPS and CSAT surveys. This role will make an impact across the Product organization, helping us measure and improve the experience across all touchpoints. Some Challenges You’ll Tackle Conduct internal reviews of Grubhub’s current VoC process to identify areas of improvement Standardize and professionalize existing NPS and CSAT surveys using best practices; choose and implement third party tool(s) to aid with data collection and text analytics. Generate automated reports and dashboards of findings using Qualtrics, and potentially SQL and Tableau; set up text analytics process to identify key trends in feedback over time. Be Grubhub’s expert and advocate for the customer point of view; use research and data to develop business cases for improving the user experience. Set up regular reporting of experience KPIs; generate a closed-loop process internally for surfacing user feedback to key leaders and driving actions forward. Work with internal partners to generate a process for closing the loop with customers who leave feedback on our various channels You Should Have 3+ years of experience in ux or market research, customer experience, business / marketing analytics, or other role with a heavy quantitative bent Bachelor's degree required, ideally in research, business, marketing, or other related field Experience leading large, complicated projects; comfortable leading and influencing key stakeholders from many different departments Self-starter who is comfortable working with minimal supervision; thrives in highly complex or ambiguous situations Intermediate skill with Qualtrics, Wootric, SQL, Tableau, and statistical analysis tools such as SPSS is preferred Text analytics experience using natural language processing tools a plus Experience in ecommerce technology preferred And Of Course, Perks! Flexible PTO. It’s true, no strings attached and all the time you need to recharge. Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks. Free Food. Kitchens are stocked and free Grubhub each week. Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it. Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be. Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Data Scientist I

Grubhub
Chicago
4 hours ago
+31
The Marketing Data Science Team is looking for a team player to help build out the next generation customer acquisition and retention systems (i.e., keyword bidding and email marketing).  We function very much like a startup, working quickly from raw data all the way up to designing and deploying AB tests. We directly communicate with our customers and have significant impact on overall company performance.  The data scientist in this role will spend time learning the systems and the business and is expected to eventually work on his / her own marketing campaigns!

Market Researcher

Grubhub
Chicago
4 hours ago
+31
Help translate big-picture client needs into research plans. Lead quantitative marketing research projects from start to finish, including forming methodologies, drafting questionnaires, generating cross-tabs of the data, monitoring quotas while in field, analyzing data, and creating final report and presenting results. Create compelling, highly visual research presentations that yield actionable insights to key stakeholders across the organization.

Growth Marketing Manager (SEM)

Grubhub
Chicago
4 hours ago
+31
As Growth Marketing Manager, SEM you’ll play a key role in growing and shaping the strategic direction of Grubhub’s paid search program. This position is responsible for facilitating growth of Grubhub’s 3-sided network of diners, drivers, and restaurants. The ideal candidate for this role will actively bring new ideas to the table and have the skillset to turn them from concept to reality. You’ll embrace taking risks and challenge the existing approach to develop new methods to take SEM performance to the next level.

Manager, Restaurant Accounts

Grubhub
Chicago
4 hours ago
+31
Lead a team of 8-10 Account Advisors who are actively improving our restaurant accounts every day. Develop the team’s sales skills to and teach them to build relationships with their portfolio of restaurant accounts. Work with each individual on your team to meet or exceed goals for account retention, enhancement and our online ordering products . Have a one on one with each team member at least once a month to discuss pipelines, activity performance and progress to personal goals. Have a team meeting at least once a month. Listen to sales calls and score them for quality and development purposes. Encourage team evolvement with our products and company initiatives.  Contribute to cross-functional projects related to our restaurant accounts or our team’s tools and products.

Sr. Manager, Finance & Analytics

Grubhub
Chicago
4 hours ago
+31
Grubhub is looking for an innately-curious, data-driven, self-starting Sr. Manager to oversee Business Analytics. This role will sit within the Finance team, the analytical engine of the company - we surface insights that drive strategy and optimal decision making for leaders across the organization. In this role, you will partner with departments across the company to conceptualize ambiguous business problems, distill data down into clear trends and conclusions, and leverage these conclusions to guide decision making. This role reports to the VP of Finance and Analytics.

Inside Sales Manager

Grubhub
Chicago
4 hours ago
+31
Work closely with the Senior Manager of Restaurant Sales and the Director of Restaurant Sales to lead an inside sales team. Train, coach,  motivate, and manage a team of Sales Executives to improve individual results. Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development. Use Salesforce.com to develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations. Develop effective coaching strategies and content for team meetings. Encourage transparency and align broader company initiatives with department goals. Monitor success outcomes from each team member through the creation of recognition programs, dashboards, and leader boards. Coordinate with The Restaurant Sales Management Team to ensure proper communication and alignment across teams.

Senior Learning Solutions Associate

Grubhub
Chicago
4 hours ago
+31
As a Grubhub Senior Learning Solutions Associate, you will create and deliver strategic learning solutions that align to the business’ strategy, close performance gaps and appeal to a diverse group of learners, including remote learners. Through your in-depth understanding of the Grubhub business, you will prepare and support employees in their growth and development. You will demonstrate each of the Grubhub core values through your own conduct and work product.

Enterprise Business Analyst

Grubhub
Chicago
4 hours ago
+31
Be a key contributor on providing fundamental analytical insights in one of our new Enterprise business lines. Building scalable tools for enterprise-grade insights. Supporting Enterprise team stakeholders through data analysis and tool building. Analyzing complex and ambiguous datasets to produce actionable insights. Fielding Ad Hoc requests from the Enterprise team to perform one-off analyses to make quick decisions and build business cases.

Associate, B2B Marketing

Grubhub
Chicago
4 hours ago
+31
Implement engagement programs and nurture streams that target and engage key audience segments to drive upsell and product feature adoption. Execute quarterly bespoke engagement campaigns. Partner with CRM and restaurant product teams to build integrated email, push/ SMS text, in-product IMF, and IVR campaigns for existing restaurants. Develop and implement marketing campaigns in support of new product/feature and program launches. Support managing ad hoc requests and launching marketing campaigns for our primary stakeholders. Maintain relationship with Restaurant Success teams including communicating marketing strategy, driving cross-functional campaign participation and reporting on campaign performance.

Product Manager

Grubhub
Chicago
4 hours ago
+31
Grubhub’s Delivery product team is looking for a technical customer-focused Product Manager, to help us make the best delivery experience for millions of diners. The ideal candidate will have excellent analytical, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. In addition, the ability to work backwards and think from a customer perspective is crucial.

Associate, B2B Marketing

Grubhub
Chicago
4 hours ago
+31
Implement engagement programs and nurture streams that target and engage key audience segments to drive upsell and product feature adoption. Execute quarterly bespoke engagement campaigns. Partner with CRM and restaurant product teams to build integrated email, push/ SMS text, in-product IMF, and IVR campaigns for existing restaurants. Develop and implement marketing campaigns in support of new product/feature and program launches. Support managing ad hoc requests and launching marketing campaigns for our primary stakeholders. Maintain relationship with Restaurant Success teams including communicating marketing strategy, driving cross-functional campaign participation and reporting on campaign performance.

Sr. Software Engineer

Grubhub
Chicago
4 hours ago
+31
Grubhub is looking for a senior engineer for our Catalog Engineering team. This team builds & maintains the systems that power all the delicious food selections available from your favorite restaurants on our various order taking platforms.  We are looking for motivated engineers, experienced in building out fault-tolerant, high performance systems to join the team. Having a passion for food classifications is a plus!  

Sr. Analyst, Finance & Analytics

Grubhub
Chicago
7 hours ago
+31
Grubhub is looking for a data-driven, business-minded, results-oriented Senior Analyst to join our Finance team. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for the Executive team and leaders across the organization.  In this role, you will be responsible for understanding the ‘who, what, and whys’ of our business - working cross-functionally to dig into trends and surface value-creating opportunities.

Manager, Pricing

Grubhub
Chicago
7 hours ago
+31
As a Pricing Manager you will be responsible for developing and implementing pricing strategies, building stakeholder support, and working with analytics partners to define and optimize business outcomes. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Sr. Analyst, Pricing

Grubhub
Chicago
7 hours ago
+31
As a Pricing Strategy Manager you will be responsible for developing and implementing pricing strategies for our restaurant partners. This will require working with analysts, managers and executives across the Pricing, Marketing, Ops, Product, Finance, and Technology functions.

Senior Insights Researcher (MUST have quant exp!!)

Grubhub
Chicago
2 days ago
+31
Our team is adding a Senior Insights Researcher to focus on quantitative research and who is passionate about understanding people’s needs, behaviors and attitudes. We’re looking for a researcher with experience collecting real-time customer feedback via email distributed, site intercept, NPS and CSAT surveys. This role will make an impact across the Product organization, helping us measure and improve the experience across all touchpoints.

Sr. Cassandra Site Reliability Engineer

Grubhub
Chicago
3 days ago
As a Sr Cassandra Database SRE,  it’s our job to provide the supporting infrastructure, automation as well as systems design knowledge to the team. You’ll be responsible for designing, building and running very large multi data center Cassandra clusters on AWS cloud. Grubhub technology stack has standardized on Apache Cassandra as the data retention technology for all the micro services based architecture. This role owns the subject matter expertise in Cassandra and how to leverage and scale efficiently. You will also be called on to impart knowledge and training to the developers and other engineers that leverage this platform on a day-to-day basis.

HR Business Partner

Grubhub
Chicago
3 days ago
As an HRBP on the people team, you will be responsible for providing HR partnership for key business units in our Chicago headquarters location. The ideal candidate will be a true business partner that will proactively collaborate with leaders in the development and implementation of HR to optimize talent, process and culture. 

Senior Product Designer

Grubhub
Chicago
3 days ago
You believe design is a verb, not a deliverable. That product design is 80% thinking or collaborating and 20% putting pixels in place. You know (as much as you might fight it) the constraints of technology are just as important as their promise because it’s in the constraints we find our best ideas. You see the patterns in the chaos and know how to translate those patterns into tools for the design team. You know there’s a time for going wide and a time for narrowing your focus. You understand how to bring the partners you work with through both stages. You are a thinker, a maker and a passionate advocate for the user when coming up with the ‘Minimum Delightful Product.’

Senior Product Manager

Grubhub
Chicago
3 days ago
As a Sr. Product Manager at Grubhub, you will be responsible for driving product strategy, planning, design and execution for a broad swath of initiatives. Each product owner will be the key point person and subject matter expert for a significant area of our business. In this role you will put together KPI’s to  more and “easy” ways for restaurants to generate demand for their business. 

Coordinator, Marketing - CRM Operations

Grubhub
Chicago
3 days ago
Coordinate timing, assets, and plans between stakeholders and the Operations team. Create concessions, tracking for URLs, and other back-end items needed to create campaigns. Maintain presentations with latest email screenshots and sending details. Manage segments, dynamic lists, and naming/organization for email/push campaigns in Braze (our Email Service Provider). Test, provide feedback, and help troubleshoot email and push programs.

Senior Network Cloud Engineer

Grubhub
Chicago
4 days ago
Grubhub has an immediate need for a skilled and motivated Network Cloud Engineer to scale and automate our entire network infrastructure.   As a Network Engineer, you will combine your skill sets of network engineering, automation, cloud, and design in a unique way to deliver a stable and strategic network solution in a hybrid cloud environment.  As a member of the Production Infrastructure team, you will work with various teams and departments to keep our systems running smoothly and highly available. You will ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues.

Team Lead

Grubhub
Chicago
4 days ago
Manage the daily workflow for a team of up to twenty Associates and Specialists, with the help of a Team Coordinator. Assist the Data Operations Manager with the development of daily & monthly goals & priorities. Held accountable by the Data Operations Manager for team’s ability to hit the daily & monthly goals. Expected to communicate the team’s progress towards all goals to the Data Ops Manager and Sr. Manager. Adjust the team’s process/workflow as needed based on upcoming significant impacts/changes communicated to you by the Data Ops Manager. Act as a subject matter expert and represent the team’s perspectives during continuous improvement efforts. Assist the Data Ops Manager with predicting staff changes based on KPI issues and/or expected attrition. Responsible for clear and concise communication to the team. Support the Coordinator with escalated issues from Associates/Specialists, restaurants and other internal departments. Dedicate some time each day to answer questions from the Coordinator and Associates/Specialists. Maintain a fun culture and environment in alignment with the Grubhub values. Maintain positive working relationships with external and internal clients.

Senior Software Engineer - Delivery

Grubhub
Chicago
4 days ago
We are looking for a Senior Software Engineer to provide technical and architectural leadership to a team. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Sr. Software Engineer - Timing and Estimation

Grubhub
Chicago
4 days ago
As a senior engineer in logistics, you’ll be responsible for building the technology that optimizes GrubHub’s vast delivery network. GrubHub strives to be world-class in location intelligence, route finding, route optimization and dispatch, order forecasting, and time estimation. You’ll build systems that will run thousands of times every second to make sure GrubHub’s logistics network is operating as efficiently as possible. You’ll work closely with data scientists, decision engineers, systems engineers, product managers and operations specialists to design how GrubHub’s delivery network will scale up.

Sr. Analyst, Marketplace Growth

Grubhub
Chicago
4 days ago
Grubhub is looking for an innately curious, deeply analytical and highly driven Sr. Analyst to join our Marketplace Growth team. The Marketplace Growth team determines and drives optimal investments across our three-sided network (restaurants, diners and drivers), hyper-locally. In this role, you will be responsible for knowing the ‘who, what, and whys’ of our marketplace - continuously digging into trends and defining opportunities to drive our investment strategy. This role reports to the Manager of Marketplace Growth and works closely with senior leaders across departments. 

Senior Systems Cloud Engineer

Grubhub
Chicago
4 days ago
Planning, analysis, design, implementation and maintenance of systems and networks, virtual machines, container solutions, open source applications, and variety of databases in both cloud and on on-premise hosting environments. Perform system environment buildouts, process automation, datacenter setup, hardware installation, maintenance and support, and documentation of operating procedures and processes . Analyze system activity and problems to discover and prevent systematic errors. Recommend system design changes/enhancements for improved systems availability and performance. Work closely with various teams for the migration of resources from on-premise to cloud environments and utilize toolchain, scripts, automation for each stage in the infrastructure deployment. Monitor, track, report, and proactively address issues taking a holistic view of health and supportability requirements, including documentation, monitoring, logging, high availability configuration, capacity and disaster recovery plans.  Configure and utilize a variety of system management, log analysis, monitoring and alert management tools such as DataDog, Splunk, Device42.

Director of Data Engineering

Grubhub
Chicago
4 days ago
Grubhub is looking for a experienced Director of Data Engineering to build and lead all our Data Warehouse and Data Pipeline efforts. You will be heading multiple teams of passionate and skilled database engineers responsible for building and owning batch and streaming data pipelines that process tens of terabytes of data daily and support all of the analytics, business intelligence, data science and reporting data needs across the organization. Grubhub Big data platforms are cutting edge and built primarily around a few core technologies including AWS EMR, Hive, Cassandra, S3 and Redshift for data storage. Apache Spark, python and Scala for data processing, Presto query engine and Azkaban for workflow management. You will also be interacting with several other technologies in the ecosystem primarily from acquisitions, partners or affiliates including Mysql, Postgress, SQL Server, Salesforce etc.

Director, Strategic Partnerships - Key Partner Management

Grubhub
Chicago
6 days ago
We’re looking for a Director, Strategic Partnerships to manage and grow key existing partnerships across multiple areas of Grubhub’s business that are instrumental in driving our core goals of diner and order growth. This is a great opportunity to own and manage cross-functional partnerships with third parties, including Food Service Providers, payment processors, and marketing affiliates; and actively identify growth opportunities in those partnerships that unlock new orders on our platform.

Inside Sales Executive

Grubhub
Chicago
1 week ago
The Grubhub Inside Sales Executive role is a great opportunity to leverage your sales skills to make an impact on our rapid growth immediately. Plus, you’ll be selling restaurant owners exactly what they already want: more business. Our current Sales Executive’s love the team events, contests, and of course the meal perks. This is the place to hone your sales skills, and make great money doing it.   You’ll be on the front lines of building Grubhub’s national restaurant partner network. You’ll research and consult with restaurants, contact the decision makers, and show them how Grubhub can benefit their business. You’ll need to be resourceful, persuasive, determined, competitive, and have the ability to easily connect with people from all walks of life.   We reward our Inside Sales Executives with competitive pay (base salary + uncapped commission), contests, the ability to travel, and a work environment that breeds success. Do you want to be the best? Do you think you have what it takes to join our top performing Sales Executives and want to be recognized for your work?  We only hire top talent, and we’re excited to learn more about your goals and achievements.

Senior Technical Program Manager- Enterprise

Grubhub
Chicago
1 week ago
We’re looking for an experienced Senior level Technical Program Manager to join us to guide cross-functional teams to bring products & features from concept to launch. This highly-visible role will use their experience in project management methodologies to drive the planning and execution of work across our Product and Technology teams while connecting and providing transparency to our business partners across the organization.

Analyst, Finance & Analytics

Grubhub
Chicago
1 week ago
BA/BS from top-tier University. 1-2 years of experience in an analytical role, preferably within consulting, finance or tech. Strong analytical skills with an ability to dive deep, summarize, and communicate important data. Ability to balance attention to detail with expeditious execution in a fast paced environment. Highest standards of accuracy and precision; extremely organized. Advanced Microsoft Excel and PowerPoint skills. Tableau or SQL experience is preferred. Financial Modelling experience is a plus .

Sr. Front-End Engineer- Corporate

Grubhub
Chicago
1 week ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that come with heavy, infrequent production releases. 

Senior Procurement Analyst

Grubhub
Chicago
1 week ago
Grubhub’s Procurement function is a growing team that is in need of a Senior Analyst to assist with uncovering vendor optimization opportunities, support strategic initiatives, mitigate vendor risk, facilitate the flow of contract renewals, and support our business through efficient vendor processes.  The Procurement function is responsible for managing Grubhub's supplier spend and contracts, collaborating with business stakeholders to identify opportunities and execute on strategic priorities, and optimize the value within our supply base. This role reports to the Director of Procurement and sits within Grubhub's Finance group.

Technical Lead - Cloud Security

Grubhub
Chicago
1 week ago
Develop and coordinate a Cloud Security strategy by communicating with stakeholders to effectively convey requirements of technical and process improvements. Utilizing a deep understanding of cloud-native technologies, help create requirements and guardrails for implementation of new technologies.  Examples include securing kubernetes or highly available and distributed secret stores. Create and implement a cloud governance program over AWS and GCP (amongst others). Monitor and assess new and emerging threats posing risk to our cloud environments and recommend tactical and strategic initiatives to address those risks. Provide technical guidance and leadership for security standards relating to cloud environments and cloud-native services.

Database Engineer II (MySQL/Cassandra)

Grubhub
Chicago
1 week ago
GrubHub is looking for an experienced MySQL/Cassandra Database engineer for its Database Engineering team, responsible for MySQL and Cassandra databases. You will be working with a team of passionate and skilled database engineers responsible for installing, configuring, administering and maintaining MySQL and Cassandra databases. GrubHub OLTP database platforms are built primarily around AWS/on-premisesarchitecture. A few core database technologies are MySQL, SQL server and 550 node Cassandra cluster.

Technical Lead - Data / Software Engineering

Grubhub
Chicago
1 week ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Manager, Finance and Analytics

Grubhub
Chicago
1 week ago
Grubhub is looking for an innately-curious, data-driven, self-starting Finance Manager. The Finance team is the analytical engine of the company - we surface insights that drive strategy and optimal decision making for leaders across the organization.  In this role, you will partner with department leads to understand the ‘who, what, and whys’ of their groups - working cross-functionally to dig into trends, surface value-creating opportunities and help figure out how to implement them.  You will also run departmental FP&A activities - budgeting/forecasting, reporting and variance analyses. This role reports to the VP of Finance and Analytics.

Account Advisor, Enterprise Accounts

Grubhub
Chicago
1 week ago
The Enterprise Mid Tier Account Advisor is the key contact for all Grubhub Marketplace Enterprise-level accounts. You will be tasked with developing successful client partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on launch, retention, account maintenance, and revenue generation of Mid Tier group accounts. You’ll be charged with onboarding the brand and key stakeholders, driving the technical integration, operation and launch deadlines. Working with internal stakeholders, you will be responsible for coordinating across multiple engineering and operational teams to help ensure a successful launch. Post-launch, you will be communicating with clients on a regular basis, maintaining a high retention rate of your portfolio, as well as exploring ways to grow each account.

Senior Engineer- Delivery

Grubhub
Chicago
2 weeks ago
Our Delivery Team is seeking a Senior Engineer to join our team. This set of teams are at the core of our delivery logistics platform and are responsible for our critically important food delivery business. You will conceptualize, design, build and deploy new and innovative products for our restaurant partners enabling self-management and onboarding of all existing and future partners.  We have high standards for code quality, unit testing, and intelligent architecture.

Sr. Associate, Marketing (Enterprise Partnerships)

Grubhub
Chicago
2 weeks ago
GrubHub is looking for a Sr. Associate, Partnership Marketing (Enterprise Restaurants) to support the development and implementation of co-marketing opportunities with our most valuable partners: our Enterprise restaurants. Reporting into one of our Managers of Enterprise Marketing, this individual will be responsible for all stages of a marketing brand and restaurant partnership including: identify partner and business opportunities, expand existing relationships, sell the proposed campaign to the partner and internally, develop the contractual agreement and execute on the campaign. This individual will also be required to work with stakeholders across Grubhub’s different departments and teams and will be responsible for driving growth through these efforts to support the business objectives of Grubhub. This integrated marketing position works across channels including CRM, social, display, SEM, POP, broadcast, DM and in person events among other channels. This individual will be required to work with stakeholders across Grubhub’s various departments with a close tie to sales and will be responsible for driving growth through these efforts to support the business objectives of Grubhub.

Technical Sourcer/Recruiter (Contractor)

Grubhub
Chicago
2 weeks ago
You are a passionate, dynamic and highly motivated Product/Technical Sourcer who will execute a talent acquisition strategy that will meet the needs of our fast-growing business.  You will use a consultative approach to build relationships with Product and Tech leaders, strategically source talent, and ensure a swift-moving process throughout the entire recruitment cycle. You’ll be part of a superb People Team that is warm, friendly, and laughs constantly.

Time Series Forecasting Data Scientist Senior (Forecasting & Scheduling)

Grubhub
Chicago
2 weeks ago
Understand the business! Work directly with stakeholders to address their needs. Build models, from selecting features to optimizing. Be a stakeholder for our models! Help guide and prioritize development of predictive models to enhance our capabilities. Question our assumptions! Find new and better ways to do what we’re doing. Produce novel analysis giving insights into the business. Relentlessly analyze and improve the performance of our business.

Site Reliability Engineer I

Grubhub
Chicago
2 weeks ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.  

Coordinator, B2B Marketing (Delivery Drivers)

Grubhub
Chicago
2 weeks ago
Assist in the implementation of the company’s B2B marketing strategy, supporting the marketing department for the supply side of our marketplace (focus on drivers). Ensure all B2B marketing efforts serve to achieve immediate and long-term business goals, executing improvements for processes across the lifecycle of our drivers. Be the go-to resource for ad-hoc projects and communications to the B2B customer base. Prepare marketing activity reports and metrics for measuring program success. Support the maintenance and development of internal tools, including Marketo, Salesforce & Braze.

Technical Lead (Data Engineering)

Grubhub
Chicago
2 weeks ago
Understanding how ETL functions across multiple business verticals. Build tools to understand how data is flowing throughout our data pipelines. Take data oriented projects from start to finish, including requirements, scope, architecture, development, releases and maintenance. Drive code quality throughout the data teams and be an ambassador for the craft of development. Design best practices for big data processing throughout the company. Translate from technical to business, and vice versa. You need to be able to speak with the least technically-minded client (internal or external) and make technology make sense to them. Then turn around and do it the other way. Working with high volumes of data to efficiently process and expose for analysis. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute.

Restaurant Fulfillment Specialist

Grubhub
Chicago
2 weeks ago
Facilitate onboarding of new restaurants after contract is signed. Collect relevant information to set up account. Manage client contact and coordination throughout the entire set up process. Training and activation of new restaurants. Manage a shared calendar to schedule contact with restaurants via phone and email. Create and maintain multiple types of high quality content to support onboarding of new accounts while upholding Grubhub style standards and department policies. Communicate with internal teams to ensure the best product for our customers. Participate in projects designated by management, meet deadlines, and prioritize high-level accounts. Meet daily, weekly, and monthly volume and quality quotas. Provide extraordinary customer service to restaurant owners.

Associate, Marketing (Prospect)

Grubhub
Chicago
2 weeks ago
Help drive ideation and development of CRM channel communications. Perform day-to-day email marketing activities including, but not limited to, email campaign set-up, scheduling, testing, tagging and deployment of one-time, recurring, triggered and dynamic content-driven campaigns. Analyze channel and order data in order to draw insights and make recommendations for driving business results through campaign optimization. Align with external partners to ensure consistency and effectiveness. Grow the channels and identify segment trends and opportunities.

Sr. Software Engineer - Delivery Team

Grubhub
Chicago
2 weeks ago
As the Senior Engineer of the Delivery: Diner Order Management team, you will be responsible for the systems and tools that coordinate communication to Grubhub Diners about their orders. You will work with data scientists, decision engineers, systems engineers, product managers and operations specialists to design and build real-time models and systems to establish accurate order ETA’s, identify early, late and other order state transitions and communicate those status conditions to the diner across a variety of channels and applications. Your team will ensure that the status and ETA’s are displayed and communicated consistently across both diner facing applications as well as care tools.

Sr. Software Engineer

Grubhub
Chicago
2 weeks ago
Grubhub is seeking an experienced software engineer to join our dynamic Corporate Initiative team. Our work is growing the business into new areas of opportunity, spearheading service creation, and expansion across all the core areas of the platform. Day-to-day activities involve coding against stories in a sprint, verifying tests, and getting peer reviews prior to having the code accepted. The work will be distributed across many of the platform systems within Grubhub, to bring holistic technology releases to support large expansions in the business offerings. As a Continuous Delivery organization, releases to production are frequent, avoiding classic challenges of meeting/discussion/planning fatigue and roll-back difficulties that comes with heavy, infrequent production releases.

Senior Full Stack Engineer

Grubhub
Chicago
2 weeks ago
- Experience building and maintaining a large-scale, high-availability web application with an active and growing user base. - Confidence writing tests for high-risk functionality like financial transactions. - UI/UX design skills. - Mentorship of junior developers.

Software Engineering Team Lead - Ruby on Rails

Grubhub
Chicago
2 weeks ago
Our Ruby on Rails Developers sit on our Platform engineering team to build and maintain the core set of systems that power the LevelUp ecosystem, an online ordering interface and network of dozens of mobile payments apps (maybe even the ones you use to order lunch) and point-of-sale integrations. We are a team of smart, highly motivated engineers that place a high value on writing well crafted, thoroughly tested, and maintainable code. We’re growing extremely fast and are taking on the exciting challenges of keeping up with new product development while scaling our services to support higher volume and more clients.

Account Advisor

Grubhub
Chicago
2 weeks ago
As an Account Advisor, you will be managing a portfolio of restaurant accounts. You will be tasked with helping your portfolio of restaurants get the most out of using Grubhub and consulting with them to have the most ideal menu page for our diners. Increasing their conversion number and building the value of GrubHub will be key!  As an Account Advisor, you will be responsible for growing and expanding our relationships with all your restaurants.  

Sr. Software Engineer - Simulations

Grubhub
Chicago
2 weeks ago
Grubhub is seeking experienced Senior engineers to join its Simulation Team. This team builds our delivery simulation, which we use to drive business policies and understand how the delivery ecosystem works. As a simulation engineer, you will work with business stakeholders, decision scientists, and systems engineers and analysts to create a simulated delivery environment that is realistic, massively parallel, and easy to extend. You will implement and run experiments that directly inform and improve our business.

Software Engineer I

Grubhub
Chicago
2 weeks ago
Design, implement, and deliver awesome technical platforms and products for all constituencies (diners, corporate accounts, restaurants, internal tools). Understand our products from both a technical and business perspective in the context of our larger business. Communicate with leadership, product owners, other technologists, and users to create working software based on an understanding of business and technical priorities. Break down complex problems into elegant technical solutions to intelligently solve problems for diners, restaurant, corporate accounts and internal stakeholders. Actively contribute to the adoption of strong software architecture, development best practices, and new technologies. We are always improving the process of building software; we need you to help contribute. You will be a key part in accurately estimating the timing of software delivery.

Data Scientist II

Grubhub
Chicago
2 weeks ago
Understand the business! Work directly with stakeholders to identify business issues and innovate and build solutions. Develop models from inception to deployment: extract data, select optimal features and algorithms, provide analytical insights and deploy your model into broad usability by the business. Be a stakeholder for our data science infrastructure and resources! Help guide and prioritize development of predictive models to enhance our capabilities. Question our assumptions! Find new and better ways for Grubhub to operate. Relentlessly analyze and improve the performance of our business by generating novel and insightful results.

Director of Application Security

Grubhub
Chicago
2 weeks ago
We’re looking a Director of Application Security engineer.  The Application Security teams are relied upon to provide engineering and product teams with the security expertise necessary to make confident product decisions. The team manages our code vulnerability programs including red teaming, manual review, static and dynamic code analysis as well as interfacing with external researchers as part of our bounty program.  

Senior Software Engineer - Payments

Grubhub
Chicago
2 weeks ago
Grubhub is looking for a senior engineer for our Payment Services team . This team is at the heart of our order-taking infrastructure.  We are looking to bolster this team by adding engineers experienced in building out fault-tolerant, high performance systems.  This team is perfect for individuals that are detail oriented, and have the desire to work on mission critical systems.  

Director, Product Management

Grubhub
Chicago
3 weeks ago
As a Director of Product Management at Grubhub, you will be responsible for developing and delivering the product roadmap and execution for a broad swath of initiatives for our Delivery organization. You will have direct responsibility for the oversight and thought leadership of multiple product managers and teams within the Grubhub organization. You will collaborate across the organization with Senior Leadership and critical business stakeholders, and be responsible for the the evolution and optimization of Grubhub’s delivery fulfillment experience.  You will report directly into the VP, Product for the Grubhub organization, based in our Chicago office.

Analyst, Clickstream Analytics

Grubhub
Chicago
3 weeks ago
You are a Clickstream mobile and web analytics rock star eager to join our growing Data Analytics Team, which is responsible for helping drive actionable insight across the organization.  You love big data and will support company growth by taking ownership of data assets and data collection methodologies. Your work enables the organization to distill opportunities and themes from data, and to design programs to test theories and new product concepts. You’re a curious, highly motivated, quantitative-minded thinker who enjoys learning, educating an organization at the crossroads of mobile, local, social and commerce.

Team Lead Engineering - Restaurant Platform

Grubhub
Chicago
3 weeks ago
We are looking for a Team Lead - Software Engineer to provide technical and architectural leadership for a key Restaurant engineering team. You will conceptualize, design, build and deploy new and innovative products and services for the Grubhub Restaurant Platform to facilitate the wide offerings, capabilities, and feedback loops for our restaurant partners. Our Team Leads wear a lot of hats - including hands-on coding, mentoring developers, influencing our product vision, and designing our system architecture. We have high standards for code quality, all forms of testing, and intelligent architecture.

Site Reliability Engineer II

Grubhub
Chicago
3 weeks ago
We are adding more software- and service-focused SREs to ensure reliable delivery of projects (and food!). SREs in the Restaurant group care for all services related to restaurant-facing technology. This includes order transmission, POS integrations, catalog services, and some internal-facing tools for adjusting orders and assisting diners. We are an extremely critical team, highly passionate about ensuring orders get to restaurants and diners get fed as quickly as possible.  

Cassandra DBA

Grubhub
Chicago
3 weeks ago
As a Site Reliability Engineer on the Platform Engineering team, it’s our job to provide the supporting infrastructure, automation as well as systems design knowledge to the team. You’ll be designing, building and testing Cassandra database infrastructure in all areas of the Grubhub infrastructure.  This core role owns the subject matter expertise in Cassandra and how to leverage it best.  You will also be called on to export knowledge and training to the developers and other engineers that leverage this platform on a day-to-day basis.  

Android Software Engineer II - Mobile

Grubhub
Chicago
3 weeks ago
We are looking for Android Engineers to join our awesome mobile team to create some exciting projects. Our mobile team is a talented group of smart, humble people who are passionate about creating amazing mobile products using cutting-edge technology.  Innovation, research and creativity are always at the forefront of what we do, so if you’re excited to work with a product that will change the way take out and delivery is done around the country, we look forward to receiving your application.